C4780 printer: Pinter offline with new router

Similar Questions

• Printer wireless connected but offline with new router Xfinity

  A FIOS Actiontec router wireless, printer HP 6515 functioned well as a wireless network printer.  Just replaced FIOS with Xfinity Cisco router.  Shows printer HP 6515 as connected (print network configuration page) but both PC (Windows 7) indicate printer is in offline mode (no check mark).  Printer has set the IP address with FIOS router.  Running doctor printing & scanning HP without success.  Suggestions?  Thank you!

  Replacement of your wireless router try here.

  http://www.HP.com/global/au/en/wireless/reconfiguring-system-Help3.html

• HP L7680 - display offline with new router Xfinity

  We recently changed to a gateway router Xfinity and our Officejet L7680 is connected via an ethernet cable to the new router.  However, the printer is showing offline on computers that are connected to the wireless network.

  The Xfinity settings gateway shows the printer as a device connected when I connect and the printer settings (accessible via IP address) show that it is online.  But when I try to print something it says the printer is offline.

  We use macs (1 x MacBook Pro running 10.9 and 1 x Pro Mac running 10.6).  Both have the same problem.

  I tried all power and turn it back on.

  I tried to delete the printer installed on the Mac and again add a new printer, but is no longer appears in the list.  I tried adding them as an IP address, but the printer does not print correctly (spit the code).

  Any ideas - it drives me crazy?

  Thank you

  Thanks for your help, Cheetah12.

  I finally found the solution!

  The PC connected via a cable ethernet print very well, like the Windows laptop connected via Wi - Fi, so I thought it was a problem with the fact that I was using Mac.

  I uninstalled the printer and then reinstalled driver as the use of PPIS and the IP address of the printer.

  So far, it seems to work!

  Thanks again.

• Photosmart Wireless B109n-z: Impossible to connect the printer wireless to the new router

  I just changed my wireless router and can not get my printer to recognize the new router.

  When you try to reinstall with the disc that came with the printer it keeps "quit unexpectedly" at the end of the installation, but before I get to connect to the printer.

  The drive indicates that it is for use with Mac OS X v10.4; 10.5, but I can't find an option to update the web site HP despite it stating that my printer is still supported.

  I can still use the printer with a USB cable connected directly to my table, but this is no help for the other devices I have.

  Hi @Paulwrow,

  Welcome to the Forums of HP Support!
   
  I understand that you are unable to connect your HP Photosmart Wireless B109n-z to your new router wirelessly. I'd be happy to see this with you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.
   
  The CD/DVD software will not work with newer versions of Mac OS X. HP doesn't have the drivers for this printer in Mac OS X 10.11 El Capitan. The last driver out of this printer is for Mac OS X 10.6. The only driver available that uses the driver update from Apple. This causes a problem when reconfigure the wireless, as this is the software for help. It would be easier if you have another computer running an operating system that is supported so that you can install the full feature software to configure the wireless.

  As an alternative method, you can try doing as a guideline to connect the wireless printer. We will use the ad-hoc connection. With the ad-hoc connection, you can launch the built-in web server (EWS) to access the wireless configuration wizard.
   
  Use the following steps as a guide:
  Restore the default settings of the network:

  1. Press the button next to the wireless Menu.
  2. Press the button next to wireless settings.
  3. Press the button next to network by default.

  Once the network is reset, the printer should disseminate the ad hoc connection. It should look like "hpsetup" or "HP Setup (and part of the printer name or MAC address). With an IP address like 169.82.12.44.
   
  Then, connect to the network printer, that is broadcasting.

  1. On the Mac in the upper right corner, click on the wireless icon and connect to the network "HP Setup" or "hpsetup".

  Print the wireless test report:

  1. Press the button next to Scan.
  2. Press the button next to the wireless Menu.
  3. Press the button next to wireless settings.
  4. Press the button next to run the wireless network Test.

  Browse the test report wireless IPV4 of the printer (IP address) 169.82.12.44.

  1. Launch your internet browser and enter the IP as shown. This should load the printer EWS.
  2. Click on the tab network across the top.
  3. On the left side, click on wireless or network.
  4. Run the Wireless Setup Wizard.

  This is the only way to reconfigure the wireless, unless you have another computer that has supported the software.

  For more information on the ad-hoc connection, see the User Guide.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• Unable to get online with new router-"Local access".

  Original title: can't get online with new router.

  I'm having a lot of trouble to get online with my laptop.

  My roommate has recently got a new EE Brightbox. It works perfectly well with his laptop and mobile phone. Also works with my mobile phone. However, when I try to use my laptop it only gives me "Local access". I have no problem connecting to the router, but it just won't let me go online.

  Tried to disconnect/reconnect the connection Wireless on laptop from scratch with wired connection to router, router and router reset re-booting. None of them have worked.

  Any help would be great?

  Laptop works on Vista.

  Hi Rob,

  Thanks for the reply.

  Have you tried methods of resolution of the problems mentioned in the previous answer?

  Please update the State of the question, we are here for you help!

• Wireless configuration of HP C4780 with new router and Mac (wireless network not found)

  About 10 months ago, I bought a new router. I already had several problems connecting my HP C4780 to my old router, and after setting up the new router, I was totally unable to connect the printer wireless to my router.

  I have reset the system to the printer on my Mac, I have reset the settings on my printer wireless, I downloaded the latest HP software, I've uninstalled and reinstalled the HP software several times and I have had no success. When running through the Setup Wizard, I was able to select the printer and method (wireless network set up by USB) before plugging the USB key. After that, the Setup Wizard says "Device not connected" (DUH!) and the screen select network said simply "no discovery goes Wi - Fi network." I ran the print to the printer from the Network Configuration, and he identified 15 networks (mine included). So, it seems that the Wi - Fi receiver on the printer still works...

  Any suggestions?

  P.S. This printer has been nothing trouble since I got it, and I wouldn't recommend it to ANYONE (I like actually...).

  After attempting to run the installer on my boot camp Windows 7 Ultimate version, I fell at last on an obscure statement in the configuration of the PC software for the c4780. It says to connect the computer to the router using the router WPS button.

  I have reset the configuration on the printer and turned off wireless the wireless, then I pushed the the router WPS button until the blue WiFi light on the c4780 lit. THIS SEEMED to BE THE KEY STEPS to CONNECT THE c4780 to MY ROUTER.

  After that, the configuration and setting up the printer on my Mac using the system of preferences was a piece of cake. Functions of the printer and the scanner work with Mac drivers.

  Problem solved... For now... This printer is so buggy, I have no doubt I'll have similar problems in the future.

• HP Officejet Pro 8100: unable to operate a printer wireless with new router

  The HP Officejet Pro 8000 has worked successfully for a year on a home network with 3 computers wireless using an internet ATT Uverse router.  The router was changed to another new router with a different network name and the WiFi password ATT Wireless and the printer does not work wireless. The printer does not work dedicated to a single computer with a USB cable.

  Should I download and reinstall a new driver?

  Replacement of your wireless router try here.

  http://www.HP.com/global/au/en/wireless/reconfiguring-system-Help3.html

• need help connecting HP envy 4520 with new router

  I have a new router. Cannot find where to change the settings of the printer. Cannot print.

  Reset the printer to the default network.  Then use the front panel wireless configuration wizard if your printer has it.

  Replacement/change your wireless router, try here.

  http://www.HP.com/global/au/en/wireless/reconfiguring-system-Help3.html

  Make sure that your router is set to a fixed channel wireless as the 1, 6 or 11, never 'auto '.  Try channel 1 first and then the other one at a time.  Make sure that the printer and the router are spaced at least 5 feet.

  Brand and model of modem and router?

  However, if you have a gateway device (modem + router), all gateway devices are terrible for connectivity and wireless performance.   If this does not work, suggest you put this bridge in full bridge mode device and install your own router of high quality that YOU have full control over.

• Unable to browse network with new router - HELP!

  My old WRT54G died a few days ago.  I replaced it with a WRT54GL which was the closest match.  Since the installation of the new router I can sail is no longer on my network. I set up the new router with LELA according to the suggested guidelines.  Might that have changed something?  All machines can go on the internet and I can ping all the machines through the command line, but when I try to look at the Working Group in the place of my network window I get an error message that says:

  "Workgroup not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions.  The network path was not found. »

  When I run net view command in the command line which also translates into an error.

  When I hang on machines with a cable crossover, everything works fine, so I assume there are a few settings in the new router that prevents the list of course work.  Here is what I tried:

  Disabled the firewall on local computers and the router - makes no difference

  Ensured that all machines are in the same workgroup - they are

  Because the browser service and peer network services are running - they are

  Ensured that all the machines are on the same subnet - they are because they can ping each other

  Now here's something really strange.  When I rename the Working Group on all machines, they can see each other.  Once I have switch back to the name "workgroup" they can't see each other any longer and I get the error message.

  I run a small business and need to share files often enough.  I'd like to be able to get a NAS server, but I can't find any of it will work with ALL my machines.  Most of my machines running Vista at this stage, but a few are still XP Pro. One of my machines is XP Pro and cannot run SP2 which prevents execution on it a lot of new software and devices.  This is why I really need to get my file sharing ability back.

  Any help is greatly appreciated.

  Mike

  I solved the problem and I wanted to post it in case someone else has the same problem.  One of the machines use a Linksys WGA600N Dual Band Gaming adapter, as is the wireless card. Technically this makes a bridge.  I needed to restart.  That solved my problem.

  Mike

• M251 prints no color with new cartridges

  Got 3 new printer cartridges and the authenticated with HP.  Cannot obtain now any color at all on test prints or otherwise M251 my computer HP laptop or Dell desktop computer when both are in color printing, etc. Having run on the menu printer color calibration. All printed in B & W.  (First time I've ever used this printer there was no problem at all getting automatically the pages in color.)  Somehow, this must be a stupid problem, but I can find no other choice/color control menu to return.

  YES, HE IS A STUPID PROBLEM THAT I GUESSED.  BUT I BLAME ON HP.

  After inserting 3 new color printer cartridges print B & W.  The B & W cartridge was nearing the end of his life, showing no % but still print perfectly.  So I outside Exchange with new color cartridges.

  I appreciate the help sent to me file, but who did not understand the solution of a sentence I had to pay for.  After 45 minutes with my PC tech, I suggested that perhaps we should try to replace the B & W cartridge, too - maybe the printer "required" all new cartridges.

  YES.  HP has DECIDED THAT YOU will BE FORCE FOR CHANGE to all THE 4 CARTRIDGES in this situation, even if the black still works fine.  Clever marketing, poor customer relations.  BOO!

• Problem with new router WRVS4400N

  I recently bought a new Cisco WRVS4400N router for our network which has 19 computers connected to a switch of 24 ports.  We currently use a D-Link router and migrate to the Cisco router.  The problem I have is that as soon as I connect one of our servers or the switch 24 ports to the Cisco router I can no longer access the internet or the connection to the network, I can also access the routers of each server configuration.  If I connect the router to make a stand-alone computer I can access the configuration and change things, but as soon as I connect the server or switch 24 ports everything dies (all lights are green on the router but if everything is connected).

  Has anyone experience this problem with this router?

  Any help would be greatly appreciated.

  Kind regards

  Shawn

  Hi Shawn,

  Thank you for posting. The server provides DHCP on your network? If so, disable the DHCP server on the WRVS4400N before you connect it to your network.

• LaserJet p1102w: how to access the interface web printer with new router

  I just bought a new wireless router, hoping that I'll be able to more easily print with my p1102w.

  Internet access works ok desktop and laptop (wireless).

  However, I had bookmarked the IP address of my printer, and before, I've always been able to access it by clicking on the bookmark. I checked the range of IP addresses for the router, and the IP of the printer is outside this range, so I don't know why I am no longer able to access to this. I can't access the web interface, whether they come from my laptop or desktop (wired). However, the printer is capable of printing from the desktop without problem.

  How do I enter this? I would like to restart the configuration wireless configuration, but I thought I needed the web interface for this.

  I should just insert the CD? I made a tweak or two and would prefer to keep all the settings of the printer even if I can, but I can start all over again if I have to.

  
  HP LaserJet p1102w

  I just deleted the printer on my laptop computer, reset the settings of the printer default and then run Setup from the wired desktop wireless utility wireless. Seems to have worked, I can now access the web interface via my laptop now.

• C4780: printer showing offline

  Hi, my printer worked fine wirelessy, then stopped and on my Macbook shows the printer as 'printer offline' & BT router Hub are connected wireless and the BT Hub and my laptop are connected wirelessly.  I downloaded the latest driver for my laptop on the HP site which has successfully installed, but the printer still shows offline.  I tried initially to use the installation disc HP original, who got almost 90% through the installation and then says "error" and disconnected.

  Your help would be appreciated.

  Kind regards

  Danny

  Hi @sheamansenior.

  Welcome to the Forums of HP's Support. I understand that you are unable to connect to your printer via the wireless network.

  If the printer is to maintain the connection to the network, try to go in the paper. Printers HP - printer keeps Wi-Fi connection. He has a pretty good network troubleshooting steps.

  If you have any questions, or if this does not resolve the problem, let me know.
  If it solves your problem, please click acceptable Solution. This will allow other people with the same problem the solution easily. If you want to say thank you, feel free to click on the laurels.

• HP Deskjet 3510: Cannot connect wireless with new router

  I got a new modem with router wireless integrated into my cable company.  Now, I am unable to connect wirelessly to my printer. He seems incapable of finding new wireless information.  The closest I could get the printer screen advised to 'hold the WPS button. '  However, my cable company has confirmed that the WPS NO button there and is not an option.

  Can someone help me get my printer working again?  Thank you!!

  @LisaC11

  Printer:

  E-all-in-one printer, HP Deskjet 3510 range

  Full software features:

  File name: DJ3510_1315 - 1.exe

• PIXMA MG5320 stopped printing black even with new cartridge and a deep cleaning. The colors are OK.

  Some time previously, failure to print quality settings, black would go a little weak on the last few lines of a full page of text. If there are more pages, each would start very well but have the same poor quality near each bottom of page. I changed the setting of the standard high quality & the problem seemed fixed. Just course several days showed poor quality at the bottom of the pages. Today, black does not print. I did 2-3 deep cleanings with a new cartridge, but still no black. Color printing very well. I need to replace the print head?

  Hi PMHilton,

  Given that black ink is printing is no longer and to replace the ink tank and perform deep cleanings have not solved the problem, the printer may require repair.  We ask that you call please 1-866-261-9362, Monday - Friday 10:00-10: 00 ET (excluding holidays) for assistance.  A Canon technical support representative will be happy to help you.  There is no charge for this call.