M251 prints no color with new cartridges

Got 3 new printer cartridges and the authenticated with HP.  Cannot obtain now any color at all on test prints or otherwise M251 my computer HP laptop or Dell desktop computer when both are in color printing, etc. Having run on the menu printer color calibration. All printed in B & W.  (First time I've ever used this printer there was no problem at all getting automatically the pages in color.)  Somehow, this must be a stupid problem, but I can find no other choice/color control menu to return.

YES, HE IS A STUPID PROBLEM THAT I GUESSED.  BUT I BLAME ON HP.

After inserting 3 new color printer cartridges print B & W.  The B & W cartridge was nearing the end of his life, showing no % but still print perfectly.  So I outside Exchange with new color cartridges.

I appreciate the help sent to me file, but who did not understand the solution of a sentence I had to pay for.  After 45 minutes with my PC tech, I suggested that perhaps we should try to replace the B & W cartridge, too - maybe the printer "required" all new cartridges.

YES.  HP has DECIDED THAT YOU will BE FORCE FOR CHANGE to all THE 4 CARTRIDGES in this situation, even if the black still works fine.  Clever marketing, poor customer relations.  BOO!

Tags: HP Printers

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