Microsoft Tech Support set
There was an online game hosted by Microsoft a few years back where you played a member of I.T. tech support and was walking around fixing issues. The graphics are poor, ala Lesiure Suit Larry, but the game was fun and interesting. It would give you scenarios as 'Sally-can't print. How you would fix it."sometimes you would give a terminal screen, and you must enter commands and it will give you the answers. Someone remembers this and what it's called and where I can find if it still exists?
Thanks in advance.
Some sort of game historian inside Microsoft who I bet can answer this question is Ben Armstrong. Go to his blog and send the question. Chances are that he has not only seen, but tried in a virtual machine. He blogged about the classic game in VPC and have for years.
http://blogs.msdn.com/b/virtual_pc_guy/archive/category/8225.aspx
Colin Barnhorst Windows 7 Ulimate x 64 on DIY with 6 GB of ram.
Tags: Windows
Similar Questions
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Is Guruaid a Microsoft tech support legitimate certified company?
They supposedly 'cleaned' of my laptop last Thursday and said they would maintain for one year for $169.99. They got into my PC and I watched as they ran a series of programs that I'm starting to security, repairs, etc.
My reason for how contact support was not treated (receipt of Spam and Phishing emails in bulk in my Inbox, as well as in my junk mail folder.)
They claim to be certified technicians MS, I don't believe to be true, now that I've seen what they are doing.
I can't find how to reach MS on this subject.
Thank you.
Hello
It's a scam.
Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.
You gave them remote access and if you do Internet banking, contact your bank, explain, and change passwords.
If you use your online credit card, cancel and get a new one issued to you.
And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
And Microsoft or its affiliates does contact you, unless YOU have made prior arrangements with them to do.
There is an article in the link I'm you provide at the end of this one
Read this Information from Microsoft:
"Avoid scams to phone for tech support.
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Don't be fooled of unsolicited calls. Don't provide personal information.
Here are some of the organizations that cyber criminals claim to come:
Helpdesk Windows
Windows repair center
Microsoft technical support
Microsoft technical support
Windows Support Group Technical Department
Microsoft Research and Development Team (team of Microsoft R & D)
See you soon.
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I just talked to a local it service company who told me that I have been scammed by fake Microsoft technical support. They claimed that Microsoft never give phone support. Is this correct?
Here's what I did. I find the following link through what I thought, it was the Microsoft technical support.
https://partner.support.Services.Microsoft.com/en-us/contact/callback/4/?OSMCSignIn=true&WA=wsignin1.0
They called me back immediately. I talked to different tech support people in different sessions to try to correct a 10 failed Windows installation. At one point, I gave remote access to a working computer to make a USB bootable recovery. I watched what was happening on the screen and see nothing strange. I didn't ask for the passwords, money or credit card information. The probability is that it was a scam?
Thank you!
WRO
Your local business is partially correct. Microsoft will be never cold call users. They have no way of knowing of youor computer is infected, with errors, etc.. If someone calls you without you calling it first of all it is a scam.
If you access the assistance of partners and they will call back you later, you can be pretty sure they are legitimate.
From your description, I seriously doubt that it was a scam. They do not have ask for PII (personally identifiable information) has not asked for money and you called after them called everything first.
If you are a partner, there is also a website (for partners) where you can ask any questiions online and then make a phone call
http://partnersupport.Microsoft.com/en-us/mpnwinclient
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EU call from someone representing as Support technology Windows (Sam number 567078 651 420 1786 phone number). Asked me to enter a 6-digit code (says he was missing on my computer) and I wanted to sell "security protection download" non-recurring fee of $119. Is - is this legitimate? I do not.
Hello
Yes, it's a SCAM!
The number is usurped or forwarded to another number, perhaps another country.
651-420-1786.<- no="" such="" number="" -="" the="" area="" code="" is="" st.="" paul,="">->
http://www.numberinvestigator.com/not-found/651-420-1786.html========================
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxIn the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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Hello everyone,
Some time back I had experienced problems with Windows Update continually advising me the KB2538242 was ready to be installed. After a lot of hassle, I finally got help from Support staff technical Microsoft through 3 sessions of Assistance to solve the problem remotely.
At the end of the last session, there were several icons left on my desk. (A couple of the names associated with the icons are: desktop.ini & redistributable Microsoft Visual C++ MFC 2005). Some are .exe files and some are presented as folders.
My question: is there a way to HIDE these icons so that they will be displayed on the desktop, without actually delete files / folders / applications, icons are associated with?
(I'd forgotten there is no way to attach a screenshot (jpeg file) from my office, so everyone could see the icons I want to talk).
Thanks for your time and any clarification on this subject!
Pete C
Hi cpsi1,
Thanks for posting your question in the Microsoft answers community.It is safe to delete the icons stored on computer support. -
I received a call from someone claiming to be a technical support for the windows operating system. They said they were be proactive and helping people fix infected files. This happened to someone else?
Yes. Microsoft does not know if you have a problem, unless contact you them yourself. They are * not * first call without something from you. Like 99% of other businesses - if you use their product and are happy - good enough.
How to find scams on the Internet
Takes you to:
Get more specific in your request...
Microsoft support call me, is this a scam?
Takes you to:
- http://WindowsSecrets.com/top-story/watch-out-for-Microsoft-Tech-support-scams/
- http://www.Hoax-Slayer.com/Microsoft-callers-scam.shtml
- http://au.answers.Yahoo.com/question/index?QID=20110505035122AA4hXi0
- http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/strange-call-pretending-to-be-from-Microsoft-Tech/19e6a366-cf86-4a6b-bb2e-2ab81645553d
- http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-security/phone-call-scam-received-call-from-a-technician/6ed2b99c-20ff-468B-A69B-aec78b93f287
- http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/scam-telephone-calls-from-people-claiming-to-be/00a5fdb4-4242-4083-9f5e-405587b29bd2
(The last three could have been found these forums looking.)
I hope that you have hung up and that is where it ended?
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IS IT Live Limited Tech support Microsoft partner?
A person of this company had access to the computer of my mother, claiming that they were a Microsoft partner to help him. I want to know if they are legit. I think it was a scam and I concerned what information they may have captured from his computer.
Hello
Could not find anything to their topic. If they called him is certainly a SCAM even though
It could be the scam is still that she found through other means. They have a phone
number, so you can contact them? But even if there is a number which has not
assure that it is a legitimate business.If it is a SCAM:
Report a scam to technical support
https://support.Microsoft.com/getsupport/?oaspworkflow=start_1.0.0.0&wfname=scamsurvey&CCSID=635596204228150092&WA=wsignin1.0Avoid scams to phone for tech support
https://www.Microsoft.com/en-us/safety/online-privacy/avoid-phone-scams.aspxScams by e-mail or web: how to protect yourself - understands what to do if you
think you've been scammed.
http://www.Microsoft.com/en-us/security/online-privacy/phishing-scams.aspxHow to recognize phishing e-mails, phone calls or links
http://www.Microsoft.com/en-us/security/online-privacy/phishing-symptoms.aspxIts a total scam. Uninstall their software and then perform a restore of the system back
before you install. Change all your passwords sensitive on all sites-
electronic mail, Bank, credit cards and others. (Do not do this on the compromise
computer and it would be better to do it on the phone or in person.)You can even restore your system to factory fresh to be sure
their software is not breach your security. (Ways to re - install Windows
Clean - remove everything on the disk, so back up all data before hand.)================================================
================================================In the United States, you can contact the local police to the FBI, Attorney general,
and consumer watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the
Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
(NW3C), funded in part by the Bureau of Justice Assistance (BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Neither could they be it y
Errors on your computer. So those are the frauds or scams to get your
money or worse to steal your identity.Do not fall for the fake phone Tech Support
http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspxAvoid scams that use the Microsoft name fraudulently: Microsoft has no
for you unsolicited telephone calls help fix your computer
https://www.Microsoft.com/en-us/safety/online-privacy/msName.aspxMicrosoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Phone scams
http://www.consumer.ftc.gov/articles/0076-phone-scamsLimit unwanted calls & Emails
http://www.consumer.ftc.gov/topics/limiting-unwanted-calls-emailsNational do not call registry for
https://www.DoNotCall.gov/===============================================
===============================================Follow these steps carefully:
If you need search malware here's my recommendations - this will be
allow you to perform a thorough check and removal without finishing with a load
spyware programs running resident who can cause many issues such as the
Malware and may be more difficult to detect the cause.No one program cannot be used to detect and remove any malware. Added
which is often easy to detect malware is often accompanied by a much harder to
detect and remove the payload. So much better to be now too thorough than for
pay the price much later. Check with them to an extreme exaggeration and
Then, run the cleaning only when you are sure that the system is clean.It can be made several times in Mode safe - F8 tap that you start however
You must also run the in the Windows when you can.TDSSKiller.exe. - Download the desktop - so go ahead and do a right-click on
It - RUN AS ADMIN it will show infections in the report after you run - if
It will not execute rename tdsskiller.exe to tdsskiller.com. Be it
He finds something or not does not mean that you should not check with another
methods below.
http://support.Kaspersky.com/viruses/solutions?QID=208280684Download malwarebytes and scan with it, run MRT and use the Scanners.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/products/malwarebytes_freeSuperAntiSpyware Portable Scanner - free
http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGEAdwCleaner
http://www.bleepingcomputer.com/download/adwcleaner/
Run the malware removal tool from MicrosoftStart - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if
necessary you can download it here.Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enTry the demo version of Hitman Pro:
Hitman Pro is a second scanner reviews, designed to save your computer
against malware (viruses, Trojans, rootkits, etc.), which has infected your computer
Despite all the security measures that you have taken (such as anti-virus software,
PARE - lights, etc.).
http://www.SurfRight.nl/en/hitmanpro--------------------------------------------------------
Microsoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspx-----------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
----------------------------------
http://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
I hope this helps.
--------------------------------------------------------------------------------------------
Rob Brown - Microsoft MVP<- profile="" -="" windows="" and="" devices="" for="" it :="" bicycle="" -="" mark="" twain="" said="" it="">-> -
Is it true that it costs $99 / month for Mozilla Tech Support if needed?
A parent who has been using FoxFire for years had a major problem with the loss of his data; After doing everything possible (restorations, etc.) he called Mozilla Tech Support and they said: of course, just give us your credit card; the charge is $ 99 for 30 days of technical support. He called the right number?
Sorry to say but your parent has been scammed.
Support us here. Mozilla does NOT support. If the problems persist post on this forum for help.
I'm sure that there are many places calling themselves Support Mozilla, or something very similar. More frequent are scams of Microsoft/Windows. Whowever is probably does not have a traceable site.
-
HP27vc: Tech Support a severe disappointment - the HP monitor drivers
So, I bought this monitor at Staples last weekend. I installed and also the HP Support Assistant. When you're done, I then found that I was still operating under the generic "pnp monitor" driver Windows.
HP Support Assistant was no help at all - he could not recognize that I am using a HP monitor.
So I called HP Tech support today - as it turns out, it is offshore support. After finally convincing that I indeed had a HP device that was under warranty, I was connected with another offshore technician, who proceeded to 'teach me' there is no HP DRIVERS - all use generic drivers. At this point, I realized that I was being quite a lot of manure of cattle. When I asked why HP Support Assistant did not see the monitor on my system, he said that it was not supposed to see the monitor, only the pc mainframe. I told her that it was not very helpful and ended the call.
So I dug even more, and of course, I found HP27vc LCD Monitor driver, sp73128.exe. I installed this and now my monitor is running with the HP driver and not the generic.
I checked HP Support Assistant once again, who wondered if the correct driver has been installed now, he can now see the monitor, but alas, he still does not see it.
Is it worth keeping this HP Support Assistant installed? I mean, because he does not see the monitor, how can it be of any use to me?
Any comments or thoughts appreciated
ceetiger
Hello:
I guess you can get all kinds of divergent opinions about the usefulness of the software HP Support Assistant (HPSA).
It is one of the first programs I uninstall when I have a PC HP.
You have found, you can check the support page for your HP product for new drivers (or drivers in general).
One of the things that scares me is that some people have the software HPSA runs automatically, and it will download and install software updates without knowing the user.
This can be particularly dangerous if it downloads and installs an update of the BIOS for the PC, and work on the PC during this process. Not sure yet it is running, or casually reject all notifications that you are busy (I do this at the time), and if you close your PC for an update of the BIOS, you end up with a dead PC.
I read a few forum posts where that happened indeed a few people unhappy.
You can set the program to you not inform that, and then you choose when and which updates to install.
I just get rid of it... one more application running in background to slow down your PC.
Use the utilities to clean and optimize disk at least once a month to keep your PC works well.
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Microsoft Technical Support phone scam
Hello, I recently received a call (about 5 minutes ago) from Microsoft. They claimed to be Microsoft technical support. They told me that my computer has sent a lot of warning and error messages to Microsoft. They said that messages and stuff said that my computer had downloaded malicious software malware and it could damage my system and internal hard drive. Then they told me that they did not answer me and now called for helping me solve this message. (I stopped to think about what they said because I had been having a lot of problems of slow boot and Windows taking almost 5 + minutes to start). So I played along for a while, but only for a minute. The first guy says let me connect to our senior technical specialist or something like that. Then I logged. The second guy says: "Hello my name is ___ Snyder (I remember only the family name)." They have given me in my observer of events and after I hung up with suspicion and Bishop/confidentiality. They tried to call me again, but I rejected the call. Please give me advice on this issue. I want to know if it's a scam to take over my computer and steal my identity, etc. or is it really Microsoft tries to help to fix my computer.
Some info on the "technical support guy":
Both were men. We had a strong accent from the Middle East while it had a slight accent Middle Easterners to it.
One of the men claimed to be the main _ (don't remember the average Word) specialist. It was called _ (don't remember the name), said Snyder.
Track of the location of the call. Approximate location is the New Hampshire, USA. This is as far as I know
Help, please! Also give suggestions on anything that might be necessary to change etc.Hello
Yes, it's a SCAM!
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxScams by e-mail or web: how to protect yourself - understands what to do if you
think you've been scammed.
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspxHow to recognize phishing e-mails, phone calls or links
http://www.Microsoft.com/security/online-privacy/phishing-symptoms.aspxIn the United States, you can contact the local police to the FBI, Attorney general, and
consumer watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the
Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
(NW3C), funded in part by the Bureau of Justice Assistance (BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Nor would they know if any errors
It exists on your computer. So those are the frauds or scams to get your money or
worse to steal your identity.Avoid scams that use the Microsoft name fraudulently: Microsoft has no
for you unsolicited telephone calls help fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportPhone scams
http://www.consumer.ftc.gov/articles/0076-phone-scamsLimit unwanted calls & Emails
http://www.consumer.ftc.gov/topics/limiting-unwanted-calls-emailsNational do not call registry for
https://www.DoNotCall.gov/I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
-
Service/Tech Support scam?
Topic: SRX1331409285ID - your Microsoft technical support request
1. enter a detailed description of your problem:
go says my Microsoft account has been hacked and used in several countries. said my account had to be closed and they would send a new registration number. asked me to connect to a Web site - www.sc24w.weebly.com also Teamviewer.com. I allowed the control. I was told that I would have to pay 200 USD for the new record and having the ready credit card. at the moment I stop. the caller keeps calling me to continue the process. I don't know what to do. I am told to shut down the computer at the moment and do not restart until they call me tomorrow. Please advise.2. This comment has been created by the customer and added by the Service of the OAS
Hello, thanks for your answers. My computer will not start no longer unless I get a boot password. Reads the message "this computer is configured to require a password in order to start up. Please enter the password to start below '. The person calling me [phone number 011 44 203 318 0712] said I should use the password "88" if ever needed, but I didn't go forward with this. Can you tell me what to do? Can you connect to my computer to view issues or can I talk with one of your representatives?
3. I tried to restart my computer, and the computer screen now displays in the order:
Blue screen "Option and Choose" - "continuous", "Use a device", "resolve", "turn off your PC.
"When I choose to"Solve problems", the options" Reset this PC ' and ' advance options 'appear.
I would like to speak with someone who can guide me through a procedure to check the details of the problem and fix it if necessary. I have one don't know what version of Windows I have on the computer, I think it's Windows 10 [not sure].
Thank you.
Hello
Who called who?
@@@@@@@@@@@@@@@@@@@@@@
This information is for the unsolicited telephone calls from people claiming to be from Microsoft.
It's a scam.
We have all the errors and warnings in our Event Viewer, which is another ploy they use to scare you
Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.
You are the only person who knows if you gave them remote access.
If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.
If you use your online credit card, cancel and get a new one issued to you.
And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
And Microsoft does not contact you unless YOU have made prior arrangements with them to do.
There is an article in the link I'm you provide at the end of this one
Read this Information from Microsoft:
"Avoid scams to phone for tech support.
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Don't be fooled of unsolicited calls. Don't provide personal information.
Here are some of the organizations that cyber criminals claim to come:
Helpdesk Windows
Windows repair center
Microsoft technical support
Microsoft technical support
Windows Support Group Technical Department
Microsoft Research and Development Team (team of Microsoft R & D)
Report phone scams
Help Microsoft to stop cybercriminals in reporting of theinformation about your scam phone.
In the United States, use the form of complaint to FTC Assistant.
In Canada, the Canadian Centre for fight against fraud can support.
In the United Kingdom, you can report the fraud as well as the unsolicited calls.
-
This tech support number is legitimate?
I could not access MSN white pages earlier today. I called msn tech support @877-452-9201. The tech? to me logmein123.com. He checked my computer, went into several windows and said that my MSN browser has been altered. He then asked $299.99 for repair. Is / was this legitimate?
Hello
That number is for the site below which is NOT official Microsoft or MSN Support.
VtechSquad
http://www.vtechsquad.com/If they did not explain that they were no MSN, no Microsoft, then clearly that brings up
concerns about their legitimacy.-----------------------
MSN support
The customer service
MSN billing
1-800-672-4551How to contact MSN customer service
http://support.Microsoft.com/kb/940784MSN - contact support
http://contacthelp.com/directory/Internet/Internet+service+providers/MSN?ListingID=126MSN support
https://support.MSN.com/default.aspx?WA=wsignin1.0&St=1&wfxredirect=1MSN Member Center
http://membercenter.MSN.com/signin.aspx?ru=%2fdefault.aspx-----------------------
Microsoft technical support
Call Service customer Microsoft direct-1-800-642-7676-heures 05:00 til time 9 PM PST (USA).
Contact Microsoft Customer Service
http://support.Microsoft.com/kb/295539Microsoft support - contact us
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - Microsoft Technical Support phone numbers
http://support.Microsoft.com/kb/319726/en-usMicrosoft - email us
http://support.Microsoft.com/contactus/cu_sc_selector_email?ws=support%2csupportOptions chat or telephone of the solution - top-right - Windows 7 Center
http://support.Microsoft.com/ph/14019#TAB0Microsoft - product selection solutions centers
http://support.Microsoft.com/select/?target=hubSolutions Microsoft Fixit Center
http://support.Microsoft.com/FixIt/I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
-
LogMeIn and guaru tech support and pareto tech
I have trouble downloading desktop BB so I contacted via Skype, I think it's teck support Guaru which stood on a microsoft Web site. We did the logmein.com and they took control of my computer and said: I have major problems they would be in trouble for $120. I stupidly gave them my name and email when the asked before they said what it would cost. I told them it's too, and we disconnected. A did the same thing with pareto, they wanted to just make me buy their product. I'm in trouble through identity theft?
Sorry it is Mytechguru I did part of Microsoft. NA not pay anything, but I give them my email and name. Have you ever heard of them.
PThere is a Thread on the problems with MyTechGurus in this same Forum.
Read this:
"We did the logmein.com and they take control of my computer.
And you have given remote access to your computer:
Follow these general tips if you are still worried:
Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.
If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.
If you use your online credit card, cancel and get a new one issued to you.
And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
If you receive phone calls:
And Microsoft does not contact you unless YOU have made prior arrangements with them to do.
There is an article in the link I'm you provide at the end of this one
Read this Information from Microsoft:
"Avoid scams to phone for tech support.
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Don't be fooled of unsolicited calls. Don't provide personal information.
Here are some of the organizations that cyber criminals claim to come:
Helpdesk Windows
Windows repair center
Microsoft technical support
Microsoft technical support
Windows Support Group Technical Department
Microsoft Research and Development Team (team of Microsoft R & D)
See you soon.
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Is it possible to connect with FACEBOOK Customer / Tech Support? I got my FB ID stolen and I can't connect with a living soul! I'm really tired of FACEBOOK and ZUCKERBERG, boasts getting its 1 billionth Member, meanwhile, its members have problems with scams, hackers, even FACEBOOK is now BANNING people for the addition of family and friends! This must be a scam any seriously! Im sick of him, he turned my whole as for social networks. If it wasn't for the fact that I have almost all of my family in Europe and around the world all in one place, I would certainly remove my account. The problem with that is if you delete your FACEBOOK PROFILE, you don't actually remove them. FB keeps them because they are the property of Facebook the minute climb you the post! This information is in the conditions of joining Facebook, but not on the registration page! that is wrong with this picture. THEY HAVE NO SUPPORT, NO CUSTOMER SUPPORT, IT IS Y HAS NO PHONE NUMBER YOU CAN CALL TO REPORT YOUR STOLEN ID AND NOW I HAVE TO ALL RUN IT AROUND TO TRY TO FIND A CYBER CRIME UNIT WHO WILL HELP ME! How can the other thing, I know if Mytechgurus.com is a legitimate business. As I've been hacked and my ID stolen (curiously enough all what's happened just as I was banned from Facebook to add a friend, I've not seen in 36 years.) They have deleted my friendship with her and banned me for 7 days)! Facebook. MyTechGurus.com have charged me $700.00 for 2 pc for serivce of 24/7 for 2 years. Granted they have always been there in the last 6 weeks to help with all the problems that the pirate had created. They've phoned while I had a technician remote access online help with verbal information as it was a huge problem. but I put it back now because a governing body here in Australia called SCAM WATCH who is supposed to tell you who is a scam and is not was good enough to tell me that they are there only to report a scam, they can not physically tell you if one of them is actually a scam or not! I was left to literally chasing my own tail! HE IS THERE ANYONE TO HELP ME AT ALL!
Hello
Sorry, we can not help except at the point you in the right direction.
The Microsoft Community is a site of support of peer reviewed for Windows
and some Microsoft Products and has absolutely no connection or influence
with Facebook.Rob - SpiritX
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a microsoft tech comes to me called saying there is a spread of the virus.
a microsoft tech has just called me and said I had a virus. He had me then download a teamviewer program witch allow him to take control of my computer. is it true or not. He cut me short and said that they only work half days on Friday.
Hello
Its definitely a scam like GT4U said, if you have installed any program this session please uninstall them.
Just for your safety, never let anyone connect remotely to your computer because they can easily steal your identity.
When you call a known techinical support company and they you ask remotely, log in then you can leave, another that never do, unless you really know the person on the other side.
See you soon.
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