Calls from 661-748-0240 saying they are Microsoft?
On 29 October 2013 approximately 11:00, I got a call from this number: 661-748-0240.
The person at the other end are identified as a Microsoft employee, they also gave me his name (which I don't remember).
They said that Microsoft has gotten more than 500 messages from my computer in the last 5 days saying there was an error on my computer if it has not been corrected within 15 days, they would have to force a restart / reinstall on my PC remotely to get rid of the errors / hack / virus. They said that they would not have to do this because I would lose all data on my PC if it happened. He reminded me that they did this about 18 months ago.
I told them I had partitions and had that concern, he insisted that I would lose all data? He said it would have cost me about $2000.00 for data recovery, and that is why they would not have to force a reinstall on my PC remotely. He said something to be official Microsoft employees again and how he knows it if it wasn't.
Despite the indicators are going in my head I always I was tied it and went to this page to download an e-mail program:
https://secure.logmeinrescue.com/customer/code.aspx
He had me to enter the security code: 485801 (this code no longer works).
They used this messenger programme connect and access my PC remotely:
Support - LogMeInRescue.exe (blue circle with a white cross in the middle of an icon)
With the e-mail program a John M? resumed and they asked for Remoting and I gave it to him by ignorance. He sought my logs of errors and could not have access. The error logs were not on.
I fell that there is 18 months (as mentioned above) and paid the money on my credit card, I don't know how. They used an aggressive remote registry tool that destroyed my PC and I've sat and watched as they did. I had to do a total reinstall (I didn't lose access to my other partitions with total reinstallation, I also two other OS on my PC for all these questions).
This time they were saying the same thing and access remotely. I almost fell for it again. I give them access remote questioning why they needed to do. But once they asked for money again, I thought that it is a scam.
They gave me two options one a time event for $99.00 or a term of two years for $199.00.
I told them that I don't have any money right now, what is true, and I would call them back. They stopped the remote access and gave me this number to remember: 1-855-306-9026 this number is a "United Tech Support', supposed to be used by many institutions, including Microsoft to manage the various issues.
http://unitedtechsupports.com
A search on this number gives sites where people mention that there are a lot of people different scams have received this number and it is used by cyber criminals.
I want Microsoft to comment on calls from this number, they had to take care of this issue before.
Please let us know if it is a scam (which I can hardly imagine what isn't) or not. And what I should have let them through ignorance have remote access to my PC.
Deeply concerned about questions like that.
John
Its a scam - http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx
If you receive a call as let them NEVER can visit his profile and NEVER give them any information or money.
Just to be safe, at least, if they have access to your computer, it should update your anti-virus package and running a scan completes, then download, install, update and run a scan complete with free Malwarebytes. Change the passwords you use esp and e-mail online banking accounts, etc.
Tags: Windows
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I get calls from a company that says they are MS, is - a scam?
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Hello Margaux.730,
Yes, it's a scam. Do not give them access to your PC, they will try to steal personal data such as bank details etc. When they call again just tell them you don't have a PC or simply hung up. Never provide personal details or credit card number because they are also after the money too.
Unless you have a prepaid contract or have opened a support ticket no Microsoft will call you about your PC problems.
This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.
John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com
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Original title: phone call received the support of windows, and the requested access to my computer.
Phone call from 684-236-5238 who said support technology windows and requested access to my computer to detect problems. I have been denied access. This call from you or is it a hoax.
Phone call from 684-236-5238 who said support technology windows and requested access to my computer to detect problems. I have been denied access. This call from you or is it a hoax.
It's a scam. I'm glad you don't fall for it.
For more information, see the following:
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
https://krebsonsecurity.com/2012/08/tech-support-phone-scams-surge/
Kind regards...
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Is - this kosher?
You or you have at any time authorized someone to communicate with PC users directly by phone to tell them there is all kinds of wrong with their PC? I frequently get calls from people claiming to be the call of Microsoft/Windows askng me to turn on my PC so they can hel me get rid of viruses and defects.
Hello
It's a scam.
Microsoft does not contact you unless YOU have made prior arrangements with them to do.
There is an article in the link I'm you provide at the end of this one
Read this Information from Microsoft:
"Avoid scams to phone for tech support.
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Don't be fooled of unsolicited calls. Don't provide personal information.
Here are some of the organizations that cyber criminals claim to come:
Helpdesk Windows
Windows repair center
Microsoft technical support
Microsoft technical support
Windows Support Group Technical Department
Microsoft Research and Development Team (team of Microsoft R & D)
Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.
If you gave them remote access and you do Internet banking, you should contact your bank, to explain, and change password.
If you use your online credit card, you should cancel it and get a new one issued to you.
And the only way you'd know you were free of them is to backup your data and do a clean install of your operating system.
See you soon.
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are phone call from "JARF" asking to say, they windows support - legitimate?
says that they are windows support and tell us that we have a virus
the guys call me Ralph
phone to call back 12013386180
says that they are windows support and tell us that we have a virus
the guys call me Ralph
phone to call back 12013386180
SCAM!
Microsoft NEVER call anyone on the virus in computers. We are never big enough.
In fact, Microsoft could not care less. For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem. -
I get phone calls from someone who says they're the Microsoft Technical Support. They tell me that my Microsoft system sends error messages and they want to fix it for me. They let me in my computer. Microsoft EVER made these calls?
Scam phone virus running from India call centers
Britons targeted by cold callers pretending to be from Microsoft by calling a fake computer problem
http://www.guardian.co.UK/world/2010/Jul/18/phone-scam-India-call-centres
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I was contacted by phone by a person who identified themselves as being a Microsoft technician this afternoon. After asking how much of my family's computers, they told me that our system had been compromised and that they would help us fix. After walking me through obtaining of Event Viewer, they transferred me to another person who was the senior technician (or so they said). I asked where they were from my number identified the call came from a number of British Colombia (where I live) and the installation was based in New Jersey. Unfortunately, the infection from the system has been resolved, as the higher tech hung up before that.
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Sorry for the length of both the threshold question and paragraphs here, but this is my first question. Thank you for your help in advance.Hello
They give you direct access to your computer or install
any software of them? If yes remove internet access to the machine
NOW. Take the steps below and you may have to contact Bank
credit cards, credit, companies offices, suppliers, and e-mail contacts
and others where sensitive information could be compromised. You
will need to carefully check for malware, so that you do not transfer
with backups, and then save the data in a redundant way and format and
Reinstall Windows. Check with the system manufacturer and other professionals
of course you have everything you need to complete this procedure.------------------------------------------------------------------------------------------------
In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-support===========================================================
===========================================================Follow these steps carefully:
If you need search malware here's my recommendations - they will allow you to
scrutiny and the withdrawal without ending up with a load of spyware programs running
resident who can cause as many questions as the malware and may be more difficult to detect as the
cause.No one program cannot be used to detect and remove any malware. Added that often easy
to detect malicious software often comes with a much harder to detect and remove the payload. Then
its best to be thorough than paying the high price later now too. Check with them to one
extreme overkill point and then run the cleaning only when you are sure that the system is clean.It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
It will display all the infections in the report after you run - if it will not run changed the name of
TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
check with the other methods below.
http://support.Kaspersky.com/viruses/solutions?QID=208280684Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
(If Rootkits run UnHackMe)Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/Run the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can
Download it here.Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
here or use Google to see how to remove.
http://www.prevx.com/ <-->-->
http://info.prevx.com/downloadcsi.asp <-->-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.aspTry the demo version of Hitman Pro:
Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
what you have done (such as antivirus, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
New Vista and Windows 7 version
http://OneCare.live.com/site/en-us/Center/whatsnew.htmOriginal version
http://OneCare.live.com/site/en-us/default.htmhttp://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
After the removal of malicious programs:
Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
system files.Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.htmlHow to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run check disk in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
======================================
If necessary AFTER THAT you are sure that the machine is clean of any malware.
How to do a repair installation to repair Windows 7
http://www.SevenForums.com/tutorials/3413-repair-install.htmlHope this helps
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Receive calls that say they are Microsoft and I have viruses.
How can I TELL IF DEMAND REALLY WINDOWS SECIURITY AND MICROSOFT WITH HOLDING No.
Original title: KEEP GET CALL TELEPHONE SAYING MICROSOFT THERE AND I HAVE a VIRUS AND THEY want TO TAKE CONTROL OF MY PC IS it REALLY YOU OR SPAM PHONE CALLS HELP DO NOT KNOW WHAT to DO
Hello
It is a scam.
Visit the link for more information from Microsoft.
http://www.Microsoft.com/protect/fraud/phishing/msName.aspx
Please keep in mind that my answer is based on the information in your message. More the better I can answer, Slan go foill, Paul
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I received recent phone calls from someone who says they are with Microsoft
I received phone calls recently from a person saying they are with Microsoft and that my computer has been downloading unnecessary files. They claim they know because the error and warning messages are sent to the Inbox of Microsofts. I am reluctant to talk more with them.
How can I be sure of who's calling? In addition, if it is true, how can I check my computer?
Hello
Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.
Please see:
https://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Microsoft issues never not solicited for phone calls of support or security.
These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.
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No, it's a scam, ignore the call.
Just hang up, they are trying to steal your information or to install a virus on your PC.
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Is calling, Microsoft, a scam?
http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19Report the scam
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http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers -
A call from someone who says they are with windows and there is a problem on my laptop anonomous
I just got a phone call from a person saying they are with windows and there is a problem with my laptop. This happened to someone else and how is it possible to know what type of camera I use (e.g., laptop computer)? How can I check to see if someone else has access to my account?
The game, June 5, 2014 19:29:39 + 0000, mslindatx wrote:
I just got a phone call from a person saying they are with windows and there is a problem with my laptop. This happened to someone else and how is it possible to know what type of camera I use (e.g., laptop computer)? How can I check to see if someone else has access to my account?
It's a scam and with all the names and phone numbers, one who has
become very frequent lately. See
http://www.troyhunt.com/2012/08/virus-scams-social-engineering-victims.html
and
http://www.howtogeek.com/176605/tell-your-relatives-no-Microsoft-wont-call-you-about-your-computer/
and
http://www.howtogeek.com/180514/the-%E2%80%9ctech-support%E2%80%9D-scammers-called-Htg-so-we-had-fun-with-them/In addition to their money get on your part to do anything of any value,
If you leave them in your computer, who knows what they were doing or where
What confidential information they stole.So if you have done so, I highly recommend that you do both of the following
immediately:1 do a clean reinstall of Windows.
2. change all of your passwords, especially banks or other
financial sites. -
These people State they want Microsoft and they want me to connect to a site for more information about a Trojan virus that is possibly in my computer.
They say they are technology solutions and receive errors to Microsoft from my computer. They are difficult to understand and speak quickly... are not legitimate, because I asked them to tell me the IP address and error report. They passed me to others and I mentioned that I am a researcher and I'd like to get this resolved - please give me the IP address... they hung up on me!Www.teamviewer.com mentioned as a site to connect to and download from a box!On Friday, March 22, 2013 22:15:43 + 0000, jelib wrote:
These people State they want Microsoft and they want me to connect to a site for more information about a Trojan virus that is possibly in my computer.
They say they are technology solutions and receive errors to Microsoft from my computer. They are difficult to understand and speak quickly... are not legitimate, because I asked them to tell me the IP address and error report. They passed me to others and I mentioned that I am a researcher and I'd like to get this resolved - please give me the IP address... they hung up on me!It's a scam well known and with all the names and phone numbers.
one that has become very common these days. See
http://www.troyhunt.com/2012/08/virus-scams-social-engineering-victims.htmlIn addition to their money get on your part to do anything of any value,
If you leave them in your computer, which knows what losses they did are
where confidential information they stole.So if you have done so, I highly recommend that you do both of the following
immediately:1 do a clean reinstall of Windows.
2. change all of your passwords, especially banks or other
financial sites. -
Hi there was a call today from someone saying they were Microsoft and there was a problem with our computer is full of viruses.
After a long session by phone, Gerard I would like to check the status of our security and asked for a number to call them back.
the appellant appeared to try to sell a security system, still called aammy said he called on your behalf, I don't call back, but am worried about the security of our information on the pc.
who is GeorgePlease see no such response above and also the following sticky thread:
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