Calls to other devices works do not.

Hi all, after upgrading to iOS 10 and MacOS, I found that my call on other devices does not work, the person can hear me but I can't hear them. I tried reset hard and my iCloud Add/Remove to see if that fixed it, but it didn't. Anyone have any ideas on how to solve this problem, or if someone else has the same problem.

Hi imaxmain,

I understand that after update of your devices, you encounter some trouble hearing callers using continuity to make or receive calls on devices other than your iPhone. I know it's nice to be able to handle calls on other devices, so I'm happy to help you.

To start, make sure that you have correctly configured the parameters of audio output of your iMac. This article contains additional information:
macOS Sierra: adjust the audio output of your computer settings

Once you have verified that it is correctly configured, you can troubleshoot your settings of continuity with this article:
Use continuity to connect to your Mac, iPhone, iPad, iPod touch and Apple Watch - Apple Support

Thank you for using communities Support from Apple. See you soon!

Tags: Mac OS & System Software

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