Can not use the product, the serial number is valid but the qualification of the version...

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• I bought a new computer and I transfer Acrobat Pro XI from my old computer. I disabled it on my old computer and downloaded on my new computer from my orders. When I opened Acrobat it tells me my serial number is valid, but no qualifications don't prod

  I bought a new computer and I transfer Acrobat Pro XI from my old computer. I disabled it on my old computer and downloaded on my new computer from my orders. When I opened Acrobat it tells me my serial number is valid but no product calling it are on my computer. But I see it on my desktop and in my programs. How can I get the program to see the right pair?

  Hello

  This link might help: the entered serial number is valid, but cannot find a product calling on this computer

  Kind regards

  Sheena

• The serial number is valid, but not the products concerned have been detected on this computer.

  I have a valid number for XI Acrobat pro

  The serial number is valid but no eligible products were detected on this computer.

  I have installed pro XI, but can be run it or list

  This means that you have a license to upgrade, and you need a DBA, a complete existing previous license to use it.

• After purchasing in a FNAC store, I can not install letters in my serial number on the site of the record!

  After purchasing in a FNAC store, I can not install letters in my serial number on the site of the record!

  serial numbers have no letters.  You might be dealing with a redemption code if it has letters...

  Using redemption code

  http://helpx.Adobe.com/x-productkb/global/redemption-code-help.html

• I have CS6 on old computer and that you have disabled it. I now want to install the new computer. Downloaded and Set UP wrote the serial number is valid but does not CS 6 show as a product available. ???

  I have CS6 on old computer and that you have disabled it. I now want to install the new computer. Downloaded and Set UP wrote the serial number is valid but does not CS 6 show as a product available. ???

  Please have the link below to download correct application download Creative Suite 6.

  Please answer in a private message serial number that you use to activate it.

• Serial number is valid, but qualify product not found when I install the product very

  Serial number is valid, but qualify product not found when I install the product very CS5, development of applications from an upgrade of the disk swap

  installed trial, then what serial application and such can not find I just took CS4 and added this series and CS5 installed, weird, but I'll take

• my serial number is valid, but they do not find a product calling on my computer, although I installed CS6 without problem, what is the problem?

  I just buy CS6 web and design premium. I got my serial number and download and installation was successful, but when I enter my serial number, I get a message telling me my serial number is valid, but they cannot find a product calling on my computer, although I installed CS6 without problem, what is the problem?

  What you describe is indicating that you purchased an upgrade to CS6.  He asks you to identify and provide the serial number of the previous version you are upgrading (CS5 or CS5.5).

• I can not use the command share in safari, mail, notes, etc. since I updated to El Capitan (10.11.5). No way to solve it. Please help me.

  I can not use the command share in safari, mail, notes, etc. since I updated to El Capitan (10.11.5). No way to solve it. Please help me.

  There is a problem with your installation of OS X. The easiest way, but not the fastest way to fix it is to reinstall the operating system. Unless you are in a hurry or have measured access to the network, it is what I suggest, especially since I don't know if there are any problems with the installation. Please backup all data before reinstalling. You won't need the backup unless something is wrong.

  The below, advanced shortcut if it works, can save you some downtime (and the cost of a download of several gigabyte, if necessary.)

  1 back up all data.

  2. disconnect all external storage devices.

  3. start in recovery mode. Select a language, if you are prompted. The OS X Utilities appears. One of the options is to install OS X. This is not what you do.

  4. This step is only necessary if you use FileVault 2. If you don't know what's FileVault, you use it. Go to the next step. Otherwise, launch utility disk, then select the icon for the volume FileVault ("Macintosh HD", unless you have given it a different name.) It will be nested under another icon of the disc. Select open in the file menu and enter your login password when you are prompted. Then quit disk utility must be returned to the main screen.

  5. Select get online help. Safari will launch. While in recovery, you will have no access to your Favorites, but you won't need them. Load this web page.

  6. triple - click anywhere in the line below to select this option:

  chflags -R norestricted /V*/*/S*/*/Caches

  Copy the selected text in the Clipboard by pressing Control-C key combination.

  7. Quit Safari. You go back to the OS X Utilities screen.

  In the menu bar, select

  Utilities ▹ Terminal

  Launch the Terminal application. Paste in the Terminal window by pressing the command-V key combination.

  Wait for a new line ending with a number sign (#) to appear. Quit the Terminal must be returned to the main screen.

  8. Select

  ▹ Restart 

  in the menu bar.

  9. This step must be performed after the restart, and while you are logged as administrator, not in recovery mode. If you have only one user account, you are the administrator.

  Select and copy this line as in step 6:

  sudo /usr/libexec/xpchelper --rebuild-cache

  Paste in a Terminal as before. You will be asked for your login password. Nothing displayed when you type. Type carefully, and then press return. If you do not have a password, you will need to configure one before you can run the command. You can get a warning to be careful. Confirm. You don't need to display the warning.

  If you see a message that your user name "is not in the sudoers file", then you have not logged as an administrator. Log in as one and repeat this step. You don't have to repeat the previous steps.

  Wait for a new line ending with a dollar sign ($) below what you entered.

  10. make as in step 9 with this line:

  sudo /usr/libexec/*/app_sandbox_cache_builder --rebuild-cache

  You can then quit Terminal.

• installed Acrobat DC and get the error indicating the serial number is valid but cannot find any product calling on my computer

  installed Acrobat DC and get the error indicating the serial number is valid but cannot find any product calling on my computer

  As indicated, with an upgrade (apparently what you bought) you will get a request for both the new S/N in the old S/N - assuming that a qualifying product is not installed).

• When I try to launch the product, it says serial number is valid but a couldn't product eligible

  When I try to launch the product, it says serial number is valid, but calling it a product could not be found on the computer

  This means that you have purchased an upgrade from an earlier version.  You must either have the old version installed, or provide the serial number of the previous version.

• Satellite A100 (PSAARA) - I can not use the remote control

  I used Toshiba A100 PSAARA, but now I can not use the remote control to operate all things?

  Thank you!

  If the remote control suddenly stopped working trying to restore the operating system to an earlier time using System Restore tool.
  If this does not help please let us know.

• I'm unable to connect to the internet and I also can not use the WinXP system restore.

  No internet connection and I also can not use the WinXP system restore because it gives me an error at the 'end' which said: it cannot be restored to an earlier date.  I run AntiMalware bytes and StopZilla and erased all that they found.  Now I can't even connect to the internet.  When I go to the command prompt, it gives me an error contact the Support of MS that I know means I have a virus or a trojan that I should just get a time out?  My other PC on the same network is fine and connected.  The NETWORK card is fine, just does not know how to get rid of what it is, I have and to top it all impossible to connect to the internet to try all of the tools that can help.  Someone at - it ideas?

  The error you get at the end of the restoration of the system is typical of some anti-virus programs (Norton, especially) that interfere with the restoration of the system.  Try to start your computer in Mode safe (on several occasions, key to tap F8 while your computer starts) and run safe mode system restore.

  Additional information is necessary to treat your network problem.  Try to bring up a command prompt (start-> Run-> "cmd") or if it does not, try (start-> Run-> "command.com") and enter the command:
  ipconfig/all
  and after the info that appears in the State resulting.

  Also, check the logs of your system related errors (start-> Run-> "eventvwr.msc") and click on 'System' in the left column.

  HTH,
  JW

• I have Adobe CC full membership, but I subscribed last year, can I use the version of 2015 for products so now?

  I have Adobe CC full membership, but I subscribed last year, can I use the version of 2015 for products so now?

  Hi, Ahmed.

  Yes, since you have an active subscription for creative cloud, you will be able to use the 2015 version.

  You can update applications until 2015, without paying anything Extra.

  I hope that answers your query!

• The serial number is valid but said no eligible products have been detected on this computer

  Hi, I just bought Lr6 standalone version, I install the software, and every time I open the software (Lr6 open and work well, but...) Adobe asked me to enter the serial number. The serial number is valid, but it does not find the version on my computer.

  

  I don't read that language, but this message it LOOKS like you bought an upgrade, and the program is not able to 'see' the program which you update

  If you do not have a previous version installed, you should have a chance to enter your previous serial number during the installation

• indicates that the serial number is valid but no product calling on computer

  attempt to register adobe acrobat xi pro and message came stating that the serial number is valid but no product calling on the computer - it is downloaded

  which system will ask for the serial number of the first xi.  If the installation files cannot find any product calling, asked you then the serial number of earlier versions.

• Installing Cs5 on the new computer.  It is said: the serial number is valid, but cannot find a product calling it on this computer.

  I am trying to download CS5 on my new computer with windows 8.  I downloaded it on my computer.  I'm trying to launch and send a message: serial number is valid, but cannot find a product calling it on this computer.  Help, please!

  See error: "this serial number is not for a product calling it" | CS6 cs5, CS5.5,