Can't access a secure site, error message "file windows\system32\MSHTML.hlp must be reinstalled."

Similar Questions

• error message; C:\Windows\System32/igfxres.dll

  Hi, I keep getting this error message c:\Windows/system32\igfxres.dll is not designed to run on windows or it contains an error.

  I am running windows vista Home premium. Can someone please help?

  The file belongs to your Intel video drivers. Install the latest version. Bring:

  1. site of the device mftr. ; OR
  2. site of the card mother mftr. If the material is on board; OR
  3. website of the OEM manufacturer for your specific machine if you have a PC OEM (HP, Dell, Sony, etc.).

  Read the installation instructions on the Web site where you get the drivers.

  To find out what hardware is in your computer:

  1. read all documentation that you got when you purchased the computer.
  2. If the computer is OEM, access the site Web of the OEM for your specific model machine and look at the specs (you'll be there to get the drivers anyway)
  3. download, install and run a program of inventory of the free system like Belarc Advisor or System Information for Windows.

  http://www.belarc.com/free_download.html - Belarc Advisor
  http://www.gtopala.com/ - System Information for Windows

  MS - MVP - Elephant Boy computers - don't panic!

• When you try to save an image from the internet, receive error message about c:\windows\system32\mshtml.hlp

  whenever I try to save an image on the internet file I get an error message saying 'cannot create the file because of the c:\windows\system32\mshtml.hlp' not being installed and I have to reinstall it. but I couldn't find it on the site of pe windows so I can't reinstall it. any ideas?

  It's that there is no such thing as a since.that file bug. Well this isn't on this subject in XP.  And as noted here.  And here

• When I go to install Silverlight, I get an error message C:\Windows\system32\samcli.dll error message.

  samcli.dll

  I try to use Netflix... It worked last night and when I went to play today it asked me to install Silverlight... when I go to install Silverlight, I get an error message C:\Windows\system32\samcli.dll error message. I tried to uninstall Silverlight and reinstall it using Revo Uninstaller Pro and still, I get the same error message. You can provide any help would be greatly appreciated.

  Thank you

  Lisa

  samcli.dll is associated with Security Accounts Manager Client and not with Silverlight.

  Download this dll from here: -.

  http://www.dllme.com/dll/files/samcli_dll.html

  Now, replace the dll file that is corrupted with the dll file you downloaded here: -.

  C:\Windows\System32

  [Note: it is a hidden file, so you must enable Show hidden... files]

  [Organize--->---> the folder options view and search]

• Continuous Windows\system32\wuauclt.exe pop up __16 bit subsystem MS-DOS error message: C:\Windows\system32\wuauclt.exe__The NTVDM CPU has encountered an invalid statement.

  have a couple of pop ups on my computer that appear every15 seconds or more. It is just an empty box with the title "Windows\system32\wuauclt.exe". Nothing in it. The other is a "16 bit MS-DOS subsystem" box with the following error message: "C:\Windows\system32\wuauclt.exe NTVDM CPU has met an invalid statement. CS:0000 IP:0077 OP:f0 37 05 02 0e choose 'Close' to end the application.

  When I choose 'close' or 'ignore' the windows go away but systematically re - appear about 15 seconds later. Now, I am just pass the windows out of the way and can use my computer like that.

  I ran scans on my computer but nothing was found.

  Since this problem started, my computer automated updates have not been installed. I understand that the above file has to do with automated updates. My Windows Update starts either in the Panel.

  I also had problems downloading the file exe running for installation on my computer since...

  Microsoft support directed me to this forum for help. Can anyone help?

  Hi Hibernatus,

  1. did you of recent changes on the computer?

  2 when was the last time it was working fine?

  3. what happens when you try to start Windows update? You receive an error message?

  Method 1

  It is possible that some third-party programs installed on the computer is causing the problem.

  I suggest that you perform a clean boot and check.

  To help resolve the error and other messages, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  See the link below to learn more about how to clean boot.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Reset the computer to start as usual

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  (a) click Start, type msconfig in the search box and press ENTER.

  (b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

  (c) under the general tab, click the Normal startup option, and then click OK.

  (d) when you are prompted to restart the computer, click on restart.

  Method 2

  The question Windows Update make sure that services associated with the update of Windows running on the computer.

  You must be logged on as administrator to perform these steps.

  (a) open administrative tools by clicking the Start button, click Control Panel, clicking system and Maintenance, and then clicking Administrative Tools.

  (b) double click Services. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  (c) in the Services window, double-click in the Background Intelligent Transfer Service.

  (d) under the tab general , under Startup type, click Manual, and then click apply.

  (e) click on the general tab, click Start, and then click OK. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  (f) in the Services window, double-click the Windows Update service.

  (g) under the tab general , next to Startup type, make sure that Automatic is selected.

  (h) next to Service status, check to see if the drive is listed. If this is not the case, click pie S, and then click OK. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  (i) in the Services window, double-click Cryptographic service.

  (j) under the tab general , next to Startup type, make sure that Automatic is selected.

  (k) next toservice status, check if the drive is listed. If not, click Start, and then click OK. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  (l) to close the Services window and try again to install updates to Windows.

  Also see the Microsoft article below if you use the Windows XP operating system.

  "16-bit MS-DOS subsystem" error message when you install a program

  http://support.Microsoft.com/kb/314452

  Error message when you install or start an MS-DOS-based program or 16 - bit Windows based

  http://support.Microsoft.com/kb/324767

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• I can't access Google and receive error message #97.4cc88f18.1405998904.5166be9

  For the last day, I can't access Google with Firefox/Windows 8.1. I get this error message - 97.4cc88f18.1405998904.5166be9 #.

  I do not have this problem with Safari on my IPad.
  

  Hello

  Many issues of the site can be caused by corrupted cookies or cache. To try to solve these problems, the first step is to clear cookies and cache.
  Note: This will be you temporarily disconnect all sites, you're connected to.
  To clear the cache and cookies to do the following:

  1. Click the menu button

     

     , choose historic, then on clear recent history...

  2. Under "Time range to clear", select "all".
  3. Now, click the arrow next to details to toggle the active details list.
  4. In the list of details, see the Cache and Cookies and uncheck everything.
  5. Now click the clear now button.

  More information can be found in article to clear your cache, history, and other personal information in Firefox .

  This solve your problems? Please report to us!

  Thank you.

• Can't access the internet, the error message: runtime error! Windows/system32/spoolsv.exe

  I noticed my extra long taking computer to start from a few days ago.  I can't access the internet until the second message appears after the error message.  This message says "spooler subsystem app stopped working and was closed".  I have Norton 360 protection and my OS is Vista Basic.  I did a scan antivirus with no problems detected.  The only time that this message is when I start my computer.  Help!

  Hi DawnKemm

   

  Method 1:

  You can check if the problem occurs in safe mode. In safe mode; you have access to only the drivers and base files.
  Check out the link to start the computer in safe mode and then check-
  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

   

  Method 2:

  If you are not faced with the question in safe mode, then you can check in a clean boot state. To perform the clean boot follow step 1 mentioned in the article below, and then try again check in the clean boot state -

  http://support.Microsoft.com/kb/929135

  If the problem is resolved check which service non-Microsoft is the source of the problem; referring to article and following the other steps.
  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  a. Click Start, type msconfig.exe in the start search box and press ENTER.
  If you are prompted for an administrator password or for confirmation, type your password, or click on continue.

  b. on the general tab, click the Normal startup option and then click OK.

  c. When you are prompted to restart the computer, click on restart.

  I hope this helps.

• BlackBerry smartphones can not access Blackberry ID account - error message on username

  When I try to log in to update my email accounts, I get a message saying "username entered is invalid. Usernames must be at least 4 characters. "My username and password work when I connect to the site, but I can't update my email from that account. My service provider cannot help me with this; they want to eliminate gradually the Blackberry phones have no technicians trained to provide support. Help please - I can't access my email from my Style!

  Hey nana-chan.

  To connect to your e-mail configuration application, you have the same login information that you would use to connect to the website of your provider wireless BlackBerry Internet Service from a computer. Since you are using BlackBerry Device Software 6.0, it is separated from your BlackBerry ID. If you do not know your account details, I suggest to contact your service provider for this information again.

  These KB articles should provide more information. "How to configure an email address to the BlackBerry Internet Service for the BlackBerry smart phone" http://blackberry.com/btsc/KB15499 and "Unable to connect to a BlackBerry Internet Service account" http://blackberry.com/btsc/KB11261

  Hope that helps,

• Can't access webOS app store: error message - action could not be completed

  Whenever I try to open the app catalog of HP application starts and the 'home' screen will load but then immediately an error will say popup "action failed. Try again later. "and then I can't access anything within the app so I can't download new applications. Help!

  as an update the app catalog application just randomly started working. If all goes well it will start the work for all of you as well.

• error message - c:\windows\system32\spool\Drivers\w32x86\3\LXCItime.dll. How can I solve this problem

  I need to solve this problem. I gues I accidentally deleted this article.

  Hi richard burritt,.

  1. When you receive the error message?

  2. did you of recent changes on the computer?

  3. do you have Lexmark printer connected to the computer?

  The LXCItime.dll is the file associated with the Lexmark printer. If you receive the error message when printing using the Lexmark printer then I would suggest that you uninstall and then reinstall the Lexmark printer, check if it helps.

  http://support.Lexmark.com/index?page=home&locale=en&UserLocale=en_US

• Vista error message c:\windows\system32\brcpl32.dll error message

  keep clicking on finally connects
  running antvirus and registry cleaner is not resolved
  also ran sfc/scannow and does not solve.

  can anyone help please?

  Hello

  Considered to be malware: please proceed with thorough and intense scrutiny for malware and if the
  rest error message again the next message will show how to remove it.

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be more difficult to detect as the
  cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp?prevx=Y  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  -----------------------------------

  Original version is now replaced by the Microsoft Safety Scanner
  http://OneCare.live.com/site/en-us/default.htm

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  ----------------------------------

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
  RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker
  (SFC.exe) program generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  I hope this helps.

  Rob - bicycle - Mark Twain said it is good.

• When Vista starts, get error message about window\system32\igfxpers.exe

  I have a message to start my computer! It is said that the following file is correctly entered... window\system32\igfxpers.exe... What should I do?

  Hi AnabelRomero,

  1. Did you the latest changes on the computer?
  2. You have security software installed on the computer?
  3. Are you able to boot into Windows after the error message is displayed?
  4. When was the last time it was working fine?

  It looks not at the computer is infected with malware or virus infections, I suggest that you scan and remove any malware or computer virus infections and check if it helps.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx 

  You can also use Microsoft Security databases to scan your computer

  http://www.Microsoft.com/security/PC-security/MSE.aspx

  If you are unable to perform scan in normal mode, start the computer in safe mode with network mode and then run the analysis.

  A description of the options to start in Windows XP Mode

  http://support.Microsoft.com/kb/315222

• Error message: C:\Windows\System32\rstrui.exe "the parameter is incorrect."

  I'm so frustrated!  I tried to download Google Earth, and it would not load - so I started to experiment and I really screwed up the system!  Now, I get error messages saying the C drive is not accessible, and access is denied - trying to make a system restore I ge the message above saying the parameter is incorrect.  When I right click on the c drive, it shows that it is TOTALLY FULL - it wasn't a couple of days! I am running Vista 32 bit.  ANY help you can give me will be GREATLY appreciated!  I use the discussion groups in the office all the time and have always been able to get the right answer - I am hoping that will be the case here, although I do understand that this might be a bit more complicated.

  Thanks for getting back with me!  But I was so freaked out I got back my computer gurus and it costs $100, but it's fixed now!  Yes! If she was my own computer I probably would have continued to try here, but because it belongs to someone else, I didn't take a chance of really of screwing.  It turns out that the C drive was full (in color), and yet he says there's ZERO bites on it!  I wish I could be with my guru to see what he did... but at least I am in place and works now, so it's a GOOD thing! :))) Thanks much to answer and try to help me! Have a great week!

• XP Pro gives me error message &#60; root windows &#62; \system32\ntoskrnl.exe is damaged and must be replaced. How to replace or fix this problem?

  I tried to reinstall XP Pro, but then I get another error message the file for web printer windows cannot find so it won't let me not finished reinstalling XP.  How can I solve this problem or solve the problem with the ntoskrnl.exe that need to be replaced?

  Susan77,
  Try the items listed in this article: http://support.microsoft.com/kb/314477 
  It covers the error you see and can be useful. Typing of my new Windows 7 64 bit and love it! Soli Deo Gloria!

• Start my computer and I get an error message: C:\Windows\System32\mmc.exe

  original title: C:\Windows\System32\mmc.exe

  start my computer but I can not access all programs or windows

  Hi DesireeGarcia,

  ·         You get this message at Windows startup?

  ·         What happens when you try to access programs?

  ·         Have you checked the problem in safe mode?

  Step 1: Try to start the computer in safe mode and check if the problem persists.

  Step 2: If no problem occurs try to perform a clean boot. Refer to the below article mentioned on how to do it.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  Note: make sure you put the computer to a Normal startup, once the troubleshooting completed.

  Please respond to the results and more information, so we can help you better