Cannot access folders after recovering from the virus.

My system was infected by the virus from Windows recovery. It seems to me have removed, but now I can't access certain folders, such as Documents and settings, Cookies, ect. Change permissions don't seem to work. I'm getting an access denied.

Hello

Make sure that you have tried the steps listed in the article provided in the method 1 to change permissions.

Method 1:

I suggest you try the steps from the link below and check if it helps.

http://Windows.Microsoft.com/en-us/Windows7/how-do-I-open-a-file-if-I-get-an-access-denied-message

Method 2:

Alternatively, you can scan your computer for the Microsoft Security Scanner, which would help us to get rid of viruses, spyware and other malicious software.

The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

http://www.Microsoft.com/security/scanner/en-us/default.aspx

Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

Hope this information is useful.

Tags: Windows

Similar Questions

  • No access to set after recovering from the Virus

    I got my computer of the virus 'Vista Antivirus 2012'.  Now after you click Fix It, when I click on download to run it, it happens "File not found."

    Hi LeslieThomson,

    1. what Fixit you try to run?

    You can read the following article and try to download the Microsoft Safety Scanner and perform a full scan on your computer and check.

    Microsoft safety scanner

    Note: When you perform the analysis, there are risks of data loss you can take a backup of important data before performing analysis.

    If you have problems running a Microsoft Fixit, you can post your query on the Microsoft Fix it Center

    Microsoft Fix it Center

    Hope this information is useful.

  • My system restore feature does not work after recovering from a virus

    I recently had a virus and I had removed it by my anti-virus provider technicians. I had to boot mode safe several times and now I have found the system restore gives me the message "system restore has been disabled by group policy. To turn on system restore, contact your domain administrator.

    I am the administrator on my computer and the only user, and when I try to turn the system restore in system properties is not there! Any help would be appreciated. I use Win XP Pro SP3 pre-installed on a Compaq.

    Robert

    I read the reply joelj1964 gave fixmycomp on do start, run and type GPEDIT. MSC, but when I got to the system has no system restore. Probably the virus removed?

    Robert

    I fixed the problem thanks to what joelj1964 says "fixmycomp". I managed to find the restoration of the system configuration in the system [at the beginning I was looking in the wrong folder] and I tweaked between off, on and off the restoration and system configuration disabled, enabled, and disabled and after some trial and error [they are two people with disabilities now] and restart 2 - 3 times the system restore worked and now I can do the restore points.

    We want to joelj1964 for its indirect support.

    Robert

  • Cannot access internet after turning off the computer during the update

    original title: computer problems

    After windows has been a configuration that we couldn't not get out of the loop from 0% for my daughter close, now it used to connect to the internet, and when we try to watch whatever it is to diagnose why it freezes just straight up

    Try a system restore to a Date before the problem began:

    Restore point:

    http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-system-restore/

    Do Safe Mode system restore, if it is impossible to do in Normal Mode.

    Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

    Try a restore of the system once, to choose a Restore Point prior to your problem...

    Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

    http://www.windowsvistauserguide.com/system_restore.htm

    Read the above for a very good graph shows how backward more than 5 days in the System Restore Points by checking the correct box.

    See you soon.

    Mick Murphy - Microsoft partner

  • Cannot access application after renewal of the Plan

    My annual membership for renewed CC today. Now, I can't in my applications. WHEN I open applications such as PS, and MUSE it gives me the window as seen in the first post here: creative cloud sign me or asking to connect you several times

    He has my correct email in it for ID, and if I click to connect, it takes my login password, it tells me "CC will now be licensed dethrone click to continue and enjoy the software.» So I click on, then it attempts to open the app because it bounces a couple times in my dock and the low and behold! I get the same "Sign required In" original window. Again and again, this happens and none of my applications. open such as described. For some reason, I can open the bridge?

    So, I did all the suggestions listed that I could find here on the forum and on Google:

    I tried to uninstall the desktop CC app, but it would allow me to because he says that I still have applications on computer that required it. I won't uninstall 20 + apps just to try this fix.

    I used the tool for cleaning Application Adobe and applied to my CC desktop application and the Adobe application manager, several times, restarted my computer several times and it does not work.

    I reinstalled the application of CC desktop and restarted my computer several times and it does not work.

    I removed my oobe folder, as seen in this post:

    https://helpx.Adobe.com/creative-cloud/KB/signed-out-sign-in-required-error-248.html

    and that did nothing.

    I contacted Adobe about their cat and that nobody could not help and said they would have support contact me within 24 hours.

    My design time was today, not 24 hours from now.

    I use CC to desktop. 3.6.0.248 on a Mac under OS Lion 10.8.5 so I always use the apps from 2014. that absolutely worked awesomely and flawless until my renewed annual plan today! I pay a monthly automated, but my 'birthday' was today and so I got regular email "your membership is about to Expire" and then later I received an email confirmation of my payment. Even, I logged into my account to make sure that my credit card information was up to date and it is. My desktop CC reloaded app me recognized as the user too and had my correct account information and email addy in there when even I don't not re-connect in there when I recharged it. Adobe recognizes and accepts me and my account and my user.

    This isn't simply connecting my apps on my account or something like that.

    Does anyone have any other suggestions?

    THX!

    Claudia

    I called them again and this time the tech who responded to offered to help me. Less than 30 minutes on the phone with him and my problem is fixed and I can access all my apps!

    He said it was some corrupted files and he needed to access my computer, delete them, and it's all good now. Phew!

    I generally do not allow anyone access to my computer remotely, but as it was Adobe, I have confidence in them, so I let him do.

  • Cannot access folders after update 8.1

    so... It's particularly frustrating. I am running the latest version of Mavericks (OS X 10.9) and the latest version of Fusion (6.0.1) I have a virtual Windows 8.1 computer, since I upgraded to 8.1 I can't access my shared folders. I see them all on my Windows desktop, but when I click on them, nothing happens. I tried to separate them, restart, then sharing again... same result. Severe pain in the ass. Anyone have any ideas?

    Reinstall the VMware tools

    Click on the VM menu > reinstall VMware Tools.

    Follow the instructions on the screen.

    If this makes no difference, you may have to check the registry .

  • Captian El is not installed on the SSD disk fusion part after recovering from the internet

    I found that my Mac OS X El Captian is installed on the part of the hard disk of 1 TB disk fusion rather than the part of the SSD drive after the installation of recovery of the internet.

    And the SSD disk fusion part seems to be "not fitted"...

    May I ask if this is correct?

    I saw on the article depending on whether recovery facility will automatically take care of the promenade of the merger and put the files system on the part of the reader Flash memory:

    http://www.PCMag.com/Article2/0, 2817,2412726,00.asp

    If my drive information below is not correct, do the following:

    1. partition SSD disk fusion part and

    2. Mount and

    3. repeat to Install OS X on this SSD part internet recovery rather than the part of the hard drive of my 1 TB drive

    Your opinion is greatly appreciated!

    Images of the State of my hard disk is shown below:

    ... also, I found that there are 2 Macintosh HD, showing at startup. If I choose a 1st, a banned logo will appear once a while and the will of the computer just froze there. Only when I choose the 2nd Macintosh HD, I can login in the OS correctly...

    Should not be only one Macintosh HD picture to the choice at the start?

    Emergency assistance is needed...!

    Thank you!

  • After recovering from the second HDD is not visible - Qosmio G30

    Hello

    I have a Qosmio G30 and I use the recovery cd and I've lost hard drive 2

    The 2 hard disk does not appear in my computer and whenever I restart the system says need to mirror.

    Ineed so help please

    THX

    Hello

    I assume that your RAID settings are set to mirroring (RAID-1) and not to the stripping (RAID-0)

    The RAID may change in the BIOS on the 3rd page.
    Please check this box.

    But note; If you would change the RAID settings you would lose all of the data stored on the HARD drive.

    PS: See you the user manual. There is useful information on the RAID and how to use it.

    Best regards

  • Windows 7 "cannot be authentic" after returning from the Windows 10

    I hope someone can help! Bought Hi - Grade Winputer SL0901 (2nd user) Desktop in June 2014.  I've recently downgraded W.10 and now can not validate/activate W.7 as ' wouldn't be not not authentic. " Downloaded diagnostic also called technical support and sellers as any OEM product key sticker, but they insist existed and all I can do is make a claim, I have...

    You must post to www.microsoft.com/genuine/validate to clear the minor error remains - it has to go.

  • Cannot access my Comcast mail since the last update. I can access it from Safari and Microsoft Windows, but generally do not either of these browsers use

    Cannot access my Comcast mail since the last update. I can access it from Safari and Microsoft Windows, but generally do not use either of these browsers. I chatted with Comcast and they are the ones who asked me to try to gain access to other browsers. And, as noted, I managed. Only my opening my email to Comcast.net inhibits the Firefox, the browser that I use on a regular basis because of this problem I can't use Firefox.

    The reset Firefox feature can solve a lot of problems in restaurant Firefox to its factory default condition while saving your vital information.
    Note: This will make you lose all the Extensions, open Web sites and preferences.

    To reset Firefox, perform the following steps:

    1. Go to Firefox > help > troubleshooting information.
    2. Click on the button 'Reset Firefox'.
    3. Firefox will close and reset. After Firefox is finished, it will display a window with the imported information. Click Finish.
    4. Firefox opens with all the default settings applied.

    Information can be found in the article Firefox Refresh - reset the settings and Add-ons .

    This solve your problems? Please report to us!

  • Cannot open a pdf file from the website of immigration canada. Gets a message - you need a later version of the same player after update still not working

    Cannot open a pdf file from the website of immigration canada. Gets a message - you need a later version of the same player after update still not working

    10 Windows Internet Explorer with the Acrobat Reader plugin is available.

  • White screen after booting from the CD.

    I had a virus, could not even open in safe mode, had a tech working on the computer so I could connect.  After that, I tried again and reload Windows XP from CD.  All right, 9 discs to and forward to the end.  Now, the computer starts but stops with a black and white screen.

    Ideas?

    Hello

    1. don't you get the beep when you press the power button?
    2. installation launched successfully?
    3. do you get the BIOS screen?
     
    Method 1.
    I suggest to unplug all external devices such as printers, scanners, etc. of the system and then try to boot to the desktop and check.
     
    Method 2.
    Also I ask you to set the BIOS on default and check parameters. You can contact the manufacturer of the computer for these settings.
    Note:
    Change (CMOS) BIOS/complementary metal oxide semiconductor settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.
     
    Method 3.
    Also refer to the procedure described in the article below and check.
    Computer stops responding with a black screen when you start Windows XP
    http://support.Microsoft.com/kb/314503
     
     
     
    I hope this helps.
     

    Thank you, and in what concerns:
    Shekhar S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.
    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Cannot access any shared folder on the network of windows 7 Professional

    Hello

    I have a very strange problem.

    I have a home network with 4 computers.
    I can share files from any computer to the other.

    Recently, I bought a new laptop Lenovo E530 in with Windows 7 Professional installed on it.
    The problem is that I can't access any shared folder on my home network by '\\com-name '.
    I cannot yet access the folders on the computer that is shared from the inside, by specifying there name with the prefix "\".
    However, I can ping or even make remote desktop on other computers on my network.
    I can also access shared folders on my Windows 7 Professional from other computers.
    Looks like there is something wrong with the configuration of my OS from Windows 7 Professional blocking access to any shared folder on my network.
    I get the following error message:
    Windows cannot access \\comp-name
    Check the spelling of the name. Otherwise, it could...
    Error code: 0 x 80070035
    The network path was not found.
    I tried to use the button to diagnose, but without success.
    Help, please
    Dudi.

    Hello

    I suggest you try all the steps from the following link:

    Sharing of files and printers
    http://Windows.Microsoft.com/en-in/Windows/sharing-files-printers-help#sharing-files-and-printers=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

    See also: File and printer sharing: frequently asked questions
    http://Windows.Microsoft.com/en-in/Windows7/file-and-printer-sharing-frequently-asked-questions

    Hope this information is helpful and let us know if you need more assistance. We will be happy to help.

  • Can not connect - when entering a password message "the service user profile service has no logon. Failed to load profile \User' cannot access start menu to apply the options.

    Can not connect - when entering a password message "the service user profile service has no logon. Failed to load profile \User' cannot access start menu to apply the options.

    Hello

    1st thing to try is the system in safe mode restore to before the problem

    http://www.windowsvistauserguide.com/system_restore.htm

    Windows Vista

    Using the F8 method:

    1. Restart your computer.
    2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
    3. Select the Safe Mode option with the arrow keys.
    4. Then press enter on your keyboard to start mode without failure of Vista.
    5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
    6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

    If that does not solve it read more

    read the tutorial below

    http://www.Vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html

    When you log on a Windows Vista-based or a Windows 7 computer by using a temporary profile, you receive the following error message:

    The user profile Service has not logon. User profile cannot be loaded.

    http://support.Microsoft.com/kb/947215#letmefixit

    Your user profile was not loaded correctly! You have been logged on with a temporary profile.

    http://support.Microsoft.com/kb/947242

    If you tried to log on to Windows and received an error message telling you that your user profile is damaged, you can try to fix it. You will need to create a new profile and then copy the files from the existing to the new profile. You must have at least three user accounts on the computer to perform these operations, including the new account that you created.

    http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile

  • VMware workstation 8 briged connection cannot get an ip address from the dhcp server

    Hello, I hope someone can help me with this problem, my virtual machines are unable to obtain an ip address from my dhcp server in windows server 2008R2.

    VMware workstation 8 is running in windows 7 proff. 64-bit OS. My gets physical computer an ip Server dhcp without problem have access to the internet and everything works fine, but my VMs for some reason any cannot obtain an ip address from the DHCP server.  I updated virtual nework Briged editor one of my physical network interface cards. Then I put my VM NIC to briged in for some reason my VMs are unable to obtain an ip address. The ips only I get are 169.254.43.129 Add 255.255.0.0. any help would be very happy. Thank you very much.

    FYI - you have posted some of the vmware.log

Maybe you are looking for