Cannot detect the external hard drive.

Original title: USB to ATA/ATAPI bridge, cannot access hard drive

I have a lenovo g570, its brand new, I have because I broke my old laptop but managed to recover my hard drive from my old laptop.

I bought all the necessary equiptment to open it, I have different devices to connect my hard drive to that allows me to connect to any laptop.
However everytime that I plug in my new laptop I get the USB to the ata /atapi view of bridge and can't access my hard drive. its really annoying me now. Ive tried all the links and updates that have been previously mentioned on many forums and still nothing works. Ive did go into the Device Manager... still no luck. It indicates that the device is functioning properly. I don't know what to do. some help would be great.

Hello

1. What is the brand and model of the external hard drive?

2. what exactly happens when you access the hard drive?

3. you receive an error message?

I suggest you try the steps mentioned below and check if it helps.

Method 1: Try to connect the hard drive to a different USB port or try to connect the hard drive in another computer and check that the problem persists

Method 2: Try to download and run the Fixit tool from the link below.

Hardware devices do not work or are not detected in Windows:
http://support.Microsoft.com/GP/hardware_device_problems

Method 3: Also check if it is detected in disk management.

a. click Start.
b. Type diskmgmt.msc in the search box of start and press to enter.

c. check if the external drive is detected.

Hope this information is useful.

Tags: Windows

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