Unable to detect the external hard drive (WD)

My laptop does not recognize my external hard drive.  I have Western Digital external drive (my passport).  Can you help me please?

The external hard drive is recognized on another computer? MS - MVP - Elephant Boy computers - don't panic!

Tags: Windows

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    original title: update for the usb drive problem

    2 things really:

    Should I really all these updates unhappy? My computer spends much more of his time fiddling with updated it and update that never it does nothing I want to do. (Where do you want to go today? I want to lose my afternoon watching this stupid update new thing!) I'm sick of forever updated. And...

    I keep losing my 1 TB ext HDD. My computer won't find it. I do a restore to when it was visible, and I can use it. Then miserable update starts messing around again and I lose it. It seems to me that the update is hiding my ext drive.

    Any help much appreciated

    see you soon

    Hello SidBloggs,

    Did you first disabled automatic updates by following these steps: http://windows.microsoft.com/en-US/windows-vista/Turn-automatic-updating-on-or-off

    Once they are off have you tried every day updates individually and you determine who updates is causing the problem with your hard drive?

    Maybe it's just that the update interferes with the driver that you have for your hard drive and it may need an updated driver.

  • Cannot detect the external hard drive.

    Original title: USB to ATA/ATAPI bridge, cannot access hard drive

    I have a lenovo g570, its brand new, I have because I broke my old laptop but managed to recover my hard drive from my old laptop.

    I bought all the necessary equiptment to open it, I have different devices to connect my hard drive to that allows me to connect to any laptop.
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    Hello

    1. What is the brand and model of the external hard drive?

    2. what exactly happens when you access the hard drive?

    3. you receive an error message?

    I suggest you try the steps mentioned below and check if it helps.

    Method 1: Try to connect the hard drive to a different USB port or try to connect the hard drive in another computer and check that the problem persists

    Method 2: Try to download and run the Fixit tool from the link below.

    Hardware devices do not work or are not detected in Windows:
    http://support.Microsoft.com/GP/hardware_device_problems

    Method 3: Also check if it is detected in disk management.

    a. click Start.
    b. Type diskmgmt.msc in the search box of start and press to enter.

    c. check if the external drive is detected.

    Hope this information is useful.

  • Unable to connect the external hard drive on the computer of Windows 8

    Hi I have a laptop Windows 8, I don't know too plug I bought last year I recently bought a samsung 3 TB external hard drive I plugged it in and it was recognized tried to transfer files (photos and music) he transferred a little then kept showing error e/s even when I clicked ignore it just kept showing for the next photo , so I unplugged and ive not touched since ive then connected again today to have another shot at it but it does not even appear in the my computer part now ive red somewhere else on this site to go into Device Manager and I can see the mass with a yellow triangle storage device small as he said he could on the subject , I was reading I uninstalled and plugged the hard drive on and when I plug it then settling again, nothing appears when I go back into Device Manager it is there once again with the yellow triangle, thanks in advance if anyone can give me advice.

    Thanks for the reply.

    Have you tried to uninstall and reinstall the USB controller drivers?

    If so, have you installed latest drivers from the motherboard chipset?

    Follow the steps below and check if it works:

    1 download the drivers for external hard drive from the following link and check.

    http://www.Samsung.com/us/support/downloads

    2. click on the link to the HP Web site below to download the latest drivers. Search for drivers related to USB / external peripheral.

    http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&DLC=en&product=5078476

    Click scan now.


    3. If you have a third party security/firewall software installed, you need to change settings or disable it temporarily.
     
    NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software / update, you must reactivate as soon as you are finished. If you are connected to the
    Internet or network so that your antivirus software is disabled, your computer is vulnerable to attacks.
     
    I hope this helps. Back to us for assistance.
  • Unable to detect the external HARD disk

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    Plug the other ports does not work. Always undetectable.

    Reset does not work

    Update the hard disk driver does not work. He said that the drivers are up to date.

    Plug it into another machine has the same undetectable result.

    Hello

    I would like to ask you to the manufacturer of the device to contact for help that you were facing the same issue when you talk the device to another computer.
  • USB on Samsung detects is not the external hard drive

    I have Samsung Series 9-two usb ports on right are does not detect my external hard drive - he was working, I don't know what happened, and now I can only connect it to the USB port on the left side... Please help

    I call the support Samsung, or review their forums, that what you describe suggests an internal hardware problem (connection), not a victory, one

  • I have a problem with the external hard drive not detected on the computer as a disk.

    I connected an external hard drive toshiba via USB on this victory 8 x 64 computer that is also a toshiba and the computer doesn't show as a reader in fact it shows that he as a device so what gives. This thing have not even a letter such as C: (what internal hard drive) I watch the little arrow to show you, it is prudent to remove it so it appears here, what does I have a drive bad ext or what? Oh yes, I have tried all my ports even

    Hello

    I suggest you to assign a drive letter for the external hard drive and see if it helps.

    To do:

    a. press the Windows key + R and type diskmgmt.msc.

    (b) if the hard drive recognized in disk management and if there is no drive letter assigned, I suggest you do a right click on the drive and assign a drive letter and check if it helps.

    c. right click paths and the drive letter Change.

    Do one of the following:

    ·         To assign a drive letter if it has not already received, click Add, click the letter you want to use and then click onOK.

    ·         To change a drive letter, click change, click on assign the following drive letter, click the letter you want to use and then click on OK.

    d. restart the computer and check.

    Hope that the external hard drive will not be detected after that.

    Please report if you encounter any problems related to Windows and we will be happy to help you.

  • Unable to see the new files from the external hard drive in Windows Media Player library

    Original title: music is dead

    Windows media player does not recognize my external hard drive on all my computers windows 7, but works fine on my xp. has taken the laptop shop they led produced songs media player then reinstalled them, and it worked. but when I added more songs on the ext. harddrive and tried to play on windows media player 7 it does not find new! can't afford to take to the store whenever I have download music and want to play on my Media Player 7. is it auto recognition? When I plug the ext. harddrive inside automatically so reads the news on it?

    It has been fixed thought

    I had posted a question on my Ext. harddrive, my windows xp Media Player recognizes new music I have add out of it, but all my computers which are used to windows 7. then I myself especially when I add the new music on the hard drive for media playyer on xp I have spend the toolbar and click on file, then click Add to library computer search and it adds to the media player library. but windows 7 does not have this option. I noticed if you click file, and then manage libraries, and then the music lets me add my Ext. harddrive (e drive) to the library list. on a computer it support of new music and videos found on the hard drive, on two computers it just music, so I downloaded a song and a video on the hard drive, plugged into the computer and media player says that it has been updated of library, and yet there they never found the new files. Why have they changed? XP was so easy. new is not always better!

    Hi Bob,

    According the description preceding, Windows Media Player is not picking new music on the external hard drive.

    I suggest you to perform the following troubleshooters.

    Open the troubleshooting Windows Media Player settings Troubleshooter

    http://Windows.Microsoft.com/en-in/Windows7/open-the-Windows-Media-Player-settings-Troubleshooter

    Open the troubleshooter in the Windows Media Player library
    http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-library-Troubleshooter

    Post us the results once you try the steps above.

  • I can't reformat the external hard drive, Buffalo Technology.

    Original title: Buffalo Technology DriveStation JustStore 1 TB external hard drive

    I have an external drive that I had everything stored on and thought that he would never crash. but he did. I tried all the software out there to retrieve the data, and I know now that it is gone forever. I want to use it again (and make sure I save it constantly), but I'm unable to reformat the hard drive.

    I looked online and tried all different types of software to format the hard drive, but I have not been successful. My PC can see it, but I'm unable to format it.

    Any help on this would be highly appreciated.

    Hello

    Here are a few questions for clarity on the issue:

    1. what operating system is installed on the computer?

    2 have you tried to format the drive in Windows Explorer?

    3. what happens when you try to format the drive using different software?

    Let us try the following and see if you can format the external hard drive:

     

    Important note: Run the format, you clear the external hard disk.

    Method 1: Format the drive in Windows Explorer.

    See the following steps:

    (a) click Start, click computer

    (b) right click on the drive and click format

    (c) follow the on-screen instructions for formatting.

    Method 2: Format the drive in disk management.

    See the following article:

    Create and format a hard disk partition:

    http://Windows.Microsoft.com/en-us/Windows7/create-and-format-a-hard-disk-partition

     

    If the methods above do not contribute or if you have a question, please answer, to help you further.

  • Cannot recognize the external hard drive.

    Have an iMac with Parallels and Windows SP installed Pro computer.  Until yesterday, when we had a power outage, I had a Verbatim external disk set on the Windows side of the machine that worked very well.  I the embroidery machine and I keep my drawings on this small hard drive and access it through a software on the side of my Mac Windows.  Since the blackout, my Mac does not recognize the Verbatim.  I tried the Verbatim on another pc and it works fine.  Turned on my Mac, is gone on the side of the window, plugged in the Verbatim... little popup appears asking if I want it on the Mac or my Virtual Machine.  I loaded Virtual Machine.  When I go to my program of embroidery and search the external hard drive, he doesn't "see" it.  Then a box comes up and says "do you want it disconnected from your Mac" and it must be removed by force of the virtual machine.  NOTHING WORKS.  It worked perfectly before and I can't figure out how to get my Virtual Machine (Windows) to recognize.

    Hi gloriajstitcher,

    Check if the disk is detected by plugging it into a different port.

    I suggest you post in your query in the Parallels forums to improve the assistance:

    http://Forum.parallels.com/forumdisplay.php?f=60

    With regard to:

    Samhrutha G S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Computer "not responding" when I connect the external hard drive.

    Hi all

    When I connect my external hard drive to my laptop, it is detected and the icon for the material appears in the taskbar background. But when I go to my computer, it happens that does not. I can always open other programs etc that are not related to the hard drive, but nothing to do with the hard drive "fails". As soon as I plug it on, the laptop starts responding again. I tried it on another laptop and the same thing happens.

    Any ideas?

    Hi Wendall81,

    -How long have you had this problem?

    Follow the steps below:

    Method 1:

     

    Step 1: Boot in safe mode and check if the problem persists.

    See Advanced startup options (including safe mode) for more information about starting in safe mode.

    Step 2: If the problem does not occur in safe mode, you can put your system to boot (in normal mode) to solve the problem.

    See How to solve a problem by performing a boot in Windows Vista or in Windows 7

    Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

    Method 2:

     

    Run a check disk on the external hard drive.

    For instructions, see check your drive for errors .

    Note: If any bad sectors are found by running the check disk utility and recovery of the attempt of bad sectors option is checked when checking the disk for errors, data in the bad sector can be lost as they tried to recover bad sectors. Gokul - Microsoft Support

    [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

  • USB doesn't work is not on the external hard drive

    I have Vista Ultimate and here I noticed recently USB not working only not on the external hard drive. I tried to update the drivers and the system responds with the most recent driver already installed. Verified the USB ROOT property and shows nothing when it comes to th Ext. HD but it sees the usb hub and head phones. An organization can help its driving me crazy!

    Hi Chaser07,

    Follow the instructions below that may help you resolve the issue.

    Method 1:

    I suggest you try to use an external hard drive on another USB plug and check if it works.

    Method 2:

    Automatically diagnose and repair problems with the devices when the Device Manager does not detect your hardware, audio, USB, or other devices, or when your devices are disabled or does not.

    Click run now in the link below to diagnose and fix problems automatically.

    Hardware devices not detected or does not

    http://support.Microsoft.com/GP/hardware_device_problems

    Check whether the problem is resolved.

    Method 3:

    Click on the link below to run Fix it which will help you to solve the problem.

    Tips for solving problems of USB devices

    http://windowshelp.Microsoft.com/Windows/en-us/help/c39bd203-f729-47a4-8351-83291e13c8a81033.mspx

    Check whether the problem is resolved.

    Method 4:

    Click on the link below and install the update.

    Rollup cumulative update for USB in Windows Vista Basic components

    http://support.Microsoft.com/kb/941600

    Please post back and let us know if it helped to solve your problem.

    Kind regards

    KarthiK TP

  • External hard drive does not work. Is there another way I could solve the problem without formatting the external hard drive?

    My external hard drive works. I tried to plug and when I tried to open it, it says to format the drive until I could use it. Everything works well as when I plugged the USB icon shown on the screen. When I check the disk management, it showed that the partition of the drive is there.

    I tried to change the drive letters, but still having the same problem. I also tried to run the disk check on the command prompt and the properties of the drive, but it still can not because there is error popping up saying that the disk check cannot be performed because Windows cannot access the disk.

    Is there another way I could solve the problem without formatting the external hard drive?

    I tried the first step in troubleshooting the hard drive, but it gives a
    error in saying that "hardware changes might not have been detected.

    So I tried the second method, and when I click on the "Check now" button his
    gives an error saying that "the disk check cannot be performed because .
    Windows can not access the disk".".

    So is there any other way or option?

    Thank you

    Jason

  • Windows 7 does not detect my external hard drive

    Window 7 is able to detect my external hard drive under devices and printers, it is able to detect the hard drive, and there is no problem for her.  but only shows no not my external hard drive under my computer icon so I can't drag files


    How can I find the hard drive and put the files?

    Thank you

    OK follow the instructions;

    • Click the windows icon
    • Right click on computer > then click on scabies
    • on the left, under storage, click Disk Management

    now the hard tip. You must identify which is your external hard drive. It should say something like disc 1 - online (if you have other removable things such as memory card readers may be something like disk5). DO NOT TOUCH DISK 0 (c) because it is your operating system and nothing change may / will kill the system.

    It doesn't have a letter from dirve allocated on the external drive then left and right click then click on change drive letter and paths.

    Assign a new letter perhaps something like L: as who should enter into conflict with what it is then ok the windows... it should now appear.

    Yet once just to reiterate do not assign c: or touch disk 0. you have been warned.

    Here is a link with pretty pictures to help you a bit

    The most difficult part is to find what is your hard drive. Good luck. If you're worried you can take a screenshot of the management of the computer and upload it to your skydrive. We would advise you that it is.

    Hope that helps...

    Free Support Tools

  • Seagate: the external hard drive is not displayed in my computer

    My seagate external hard drive does not show in my computer and also the Disk Manager but its shown in Device Manager. help out me. I have a lot of data in it.

    Nitesh salvation,

    Thanks for posting your question in the Microsoft Community forums.

    I understand from your description you have posted, that the external hard drive is not recognized by the computer of Windows 8.

    Before you continue with the troubleshooting steps, please answer the questions below.

    (1) have you checked with different ports or different computers?

    (2) remember to make changes before this problem?

    (3) you are able to detect the drive in disk management?

    I suggest to follow the steps below and check if the problem persists.

    Method 1: Run the troubleshooter of material and check out la.

    Follow the steps to run the Troubleshooter:

    (a) press the Windows key + C on your keyboard to show the charms.

    (b) type of Troubleshooting , and then click solving problems under settings.

    (c) now, type Hardware Troubleshooter in the option Search .

    (d) click on hardware store to run the troubleshooter.

    If you are able to detect the drive in disk management, I suggest you to assign a letter.

    Method 2: Assign drive letter:

    The disk management.

    To assign a drive letter if it has not already received, click Add, click the letter you want to use, and then click OK.
    To change a drive letter, click on edit, click on assign the following drive letter, click the letter you want to use and then click OK.

    To remove a drive letter, click on remove and then click Yes to confirm that you want to remove.

    You can also check out the article below and follow the instructions.

    Why isn't Windows does not find my device?

    Hope this information was helpful, if you need help, feel free to post. We will be happy to help you.

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