Cannot print (or ping) via a wireless network on our network printer

We have a laptop HP with Windows 7 that cannot ping or print on our wireless printer.  Oddly enough, it works fine when I plugin the cable to the laptop.  We have two mac to print wireless with no problem.  Any thoughts?

You can also ask if the printer is open to communications by other computers, why would it block your laptop unless there is a problem with the configuration of the laptop wireless? You know that printer drivers Windows and basic network are OK, because the laptop prints when you connect via ethernet. Get rid of barriers potential in wireless communications (ie. firewalls, some anti-malware software) is the first step to solve the problem.

The laptop uses the same standard as the printer wireless (802. 11 b/g) or is it blocked in 802.11n? The printer can be configured for Infrastructure or Ad Hoc mode. A route of communication directly to wireless computers, the other routes communications through your wireless router. The wireless connection for laptop and printer are on the same subnet? What are the addresses wireless IP of the laptop and printer?

Tags: Windows

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