Cannot print over wireless network

Title: PRINTER

Wi - fi printer starts to print and stops every time 5%.

Hi C3JVC,

Thank you for writing to Microsoft Communities. From your problem description, I understand that you can not print on a Wifi network. Please correct me if I misunderstood.

I understand how it could be frustrating when things do not work as expected. Please, I beg you, don't worry I'll try my best to resolve the issue.

Until we start troubleshooting on this issue please provides us with additional information by answering a few questions below, this will help us better solutions to the problems.

1. what version of Windows you are using (Windows XP, Vista, 7)?

2 did you change on your computer before the show?

3. What is the number of brand and model of your printer?

4. you receive a specific error message/code when printing fails?

Please follow the steps mentioned below:

Method 1:

Start the computer in clean boot in order to check whether a third-party program is causing the problem. Clean boot helps eliminate software conflicts. The article below describes how to solve problems in Windows 7 by performing a clean boot. This article also describes how to start the Windows Installer service and how to reset the computer so that it starts as usual. To configure your computer to clean boot see the following link.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135

Note: When you are finished troubleshooting, follow step 7 in the article to start on normal startup.

Method 2:

Printer in Windows problems

http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

For reference:

http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print

If please perform all of the recommended steps and view items of reference and if after following the question of measures has not changed it please get back to us and we will be happy to provide you with additional options available that you can use to get this problem is resolved.

If you are unable to perform the steps mentioned above, I recommend you to contact our live support by clicking on the link http://support.microsoft.com/common/international.aspx?RDPATH=dm;en-us;selectassist&target=assistance

Tags: Windows

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