Canon MP560 print over wireless network but don't scan (OS Windows XP Home edition)

I uninstalled and reinstalled the software many times without success. I also called anon Help desk and after 45 to 1 h, still no luck. It worked when I had plugged USB but with wireless scan does not work, and also does not open MP Navigator. Any ideads or fix

I now have my issue fixed. I called Canon Help Desk twice and each time they were on for an hour and more, after the second time, they said it was my pc that was the problem. Well, their after disable me my anti-virus several times and still no solution, after the last time, I discovered that even when I turned off my antivirus, it still doesn't work, then I realized that the firewall ESET NOD32 is always enabled. Then disbaled the firewall and then the software for my Canon MP560 was able to detect and to complete the installation. Now everything works fine wireless. After more than a week, it was something so simple, but with all the experts, telling me what I should do, it wasn't anything thay suggested, but something I thought was disabled with the anti-virus, but was not. So thank you all for helping me with this problem.

Tags: Windows

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