Cannot redownload trial after system restore

Similar Questions

• Re-installation of Captivate 6 trial after system restore

  Hi all

  I installed the trial 6 Captivate (on Captivate 5.5) Friday last with 0 problems. This weekend I had major issues with my video card driver after changing my resolution and scaling in the Catalyst Control Center. After the restoration of the system - which has again last Wednesday - I was able to update all who need them. When I tried to re - install the trial of Captivate 6, I was able to get all the way to the installation window during initialization. The green bar filled to the top (toward the end it got really slow) and once it has been filled, the window disappeared and nothing else happened after that. I tried to delete the files I had and re - download. I made sure that my Flash Player has been updated (it wasn't) and tried again. Same question. I have restarted my computer several times. That did not help. He arrived at that same place every time and it goes no further. Does anyone have an idea why this is happening?

  I spent almost all day in the cat / the phone of an Adobe engineer who literally could not help me. I thought maybe I could find a Captivate 6 file sitting in my registry, but I didn't know (I checked Adobe files). It is not installed, so I can't go to uninstall it, I looked in the control panel. I'm a little confused. I guess that critical a file either has been corrupted during the restoration OR a critical file is missing during the restoration, but I'm not tech savvy enough to know what to look for or where I should be looking for it.

  Thanks for any help you can give,

  Obsidiangel1982

  Hello

  Welcome to the forums.

  Can you please try this step and see if that fixes the problem. Just go to this place and rename the OOBE old_OOBE folder.

  C:\Program Files (x 86) \Common Files\Adobe

  and the launch of the installer once more, hope this helps.

  Thank you

  Priyank

• NEED DRIVERS AFTER SYSTEM RESTORE

  HP Pavilion g6-2128tx Notebook PC 
  Serial number: 5CD2231LJF

  {Information}

  After system restore a bunch of drivers was missing, I managed to update some drivers but I need some I can't find. Help!

  Hardware ID

  Ethernet controller:

  PCI\VEN_10EC & DEV_8136 & SUBSYS_183E103C & REV_05

  BCM20702A0

  USB\VID_0A5C & PID_21E3 & REV_0112

  PCI device

  PCI\VEN_10EC & DEV_5229 & SUBSYS_183E103C & REV_01

  PCI Simple Communications controller

  PCI\VEN_8086 & DEV_1E3A & SUBSYS_183E103C & REV_04

  SM Bus controller

  PCI\VEN_8086 & DEV_1E22 & SUBSYS_183E103C & REV_04

  (USB) Universal Serial Bus controller

  PCI\VEN_8086 & DEV_1E31 & SUBSYS_183E103C & REV_04

  I run on Windows Ultimate-64-bit

  Help would be GREAT

  Hello

  Download and install the following.

  Chipset Driver - Windows 7.

  After this Setup is complete, restart the laptop.

  Realtek software LAN.

  Broadcom Bluetooth 4.0.

  Realtek card reader driver.

  Intel Management Engine Interface.

  Intel USB 3.0 Host Controller Driver.

  Kind regards

  DP - K

• Impossible to uninstall Symantec Endpoint Protection after system restore

  Hello
  a program has been uninstalled (Symantec Endpoint Protection)
  After have rebooted and still have problems to install a newer version, I decided to do a system
  Restore prematurely, I uninstalled the original version.
  (Since I couldn't find the installation files or my license info)

  The old version worked again.  Now I am able to start the
  new version, the old version will not uninstall.

  It just sits there in a small box with a bar saying Windows of progression
  in the configuration of Symantec Endpoint Protection and it remains as it
  for as long as I left, at least 25 minutes.

  I thought that the system restore would put things back exactly as they
  have been, but it's apparently not the case.

  OT: Impossible to uninstall after system restore

  Any ideas on that?
  The OS is Windows 7 Pro 64 bit 64-bit.
  I found this, but have not yet tried.
  http://support.Microsoft.com/mats/Program_Install_and_Uninstall/en-us

  I was able to cirumvent the problem by a selective startup in Msconfig.

  I disabled all startup items, all services not MS, restarted and then uninstalled

  successfully.  However, I met another strange problem.

  After uninstalling old version, I rebooted (the system was still selective

  startp) I put a new restore point and installed the new version successfully.

  Later, realizing msconfig has been arrived at "selective", I went and

  has tried to return to Normal startup.  However, when you select normal

  and hit 'apply', it immediately jumps to selective.  I have never seen it before.

  I didn't know how to solve.

  Instead, I uninstalled the new version of the AV program, jumped to the restore point

  I did before I installed, rebooted, open Msconfig and have been correctly set up

  In normal mode.  Then reinstalled the AV.

  Everything is OK now.

  You ever heard of this problem of msconfig before?

• Cannot run some programs after system restore to remove the virus

  Hello

  Toshiba my duaghter had a nasty virus that pretends to be an antivirus software product, which sneaked in, between the time his default service Norton has expired and I had the time to install Trend.

  Can not remove it using trend, so on the advice of a friend, decided to make a windows system restore to a point before the infection. It worked successfully and the virus has disappeared, but now she can't run some programs, I tried to reinstall Trend, but fails because he says you must first uninstall Norton. But I can't run Norton, or uninstall, and certain folders on C: are no longer accessible.

  I have to do a full restore of the Toshiba System (IE back tofactory settings? This seems a drastic measure, but the issue is beyond my meager knowledge of PC.

  Thank you

  Graeme

  Hey Buddy,

  Hmm... This announcement is a bit confusing... Maybe the programs you want to say were installed after the system restore point, who knows?

  In my opinion you must reset the laptop configuration that you have already written. This will restore the pre-installed Windows version where everything is working correctly and that all the drivers and tools are installed.

  Therefore, you only need the Toshiba Recovery disk and boot from it. This will restore the factory settings.

  Check this box!

• Menu start cannot open or pane of Notification after system restore

  I think I might have discovered what caused my problem with opening the menu start before. I had an operation system restore and now cannot open the start menu or the notification pane. I tried to cancel the system restore, but that did not help. Does anyone know how to fix this without using the Windows restore feature? I tried editing the registry found here, but it did not work. The haptic feedback that happens by pressing the soft Windows button on the front of the computer worked again (because it is not this worthless), but the start menu still does not open.

  Hello

  Thanks for posting your question on the Microsoft forums.

  I understand that you are in a frustrating situation because you are facing problems with access to the start menu in the Windows 10 Technical Preview 9926 build. Please provide the following information to help you in a better way.

  1. do you get an error message when you try to access the Start button?

  2. What is the brand and model of the computer?

  I suggest you to refer to the suggestion of Sharath Srinivasa from the following link and check if you can access the start menu.

  http://answers.Microsoft.com/en-us/Insider/Forum/insider_wintp-insider_search/start-menu-doesn

  I hope this helps.

  Please post back with the State of the question and we will be happy to help you further.

• Windows Vista - what should I do after system restored?

  My home edition vista recently will not start. After I turned it on, it loads for a while and stops automatically. I tried pressing some buttons for example F2, F8, F10 function for repair and recovery, and it is able to load the previously saved startup page. After that I turned it off, it cannot start again. I tried twice on the recovery of reparation and restored successfully, but now the repair and recovery seems no longer works.

  (1) what should I do if I managed to open the start page?

  (2) what could be the cause of it? In any case to restore so that it will work like new?

  Hello

  See if that helps you.

  Startup Repair options.

  Do a Safe Mode system restore to before the problem started.

  http://bertk.MVPs.org/html/restoresysv.html

  How to access Safe Mode

  http://www.bleepingcomputer.com/tutorials/how-to-start-Windows-in-safe-mode/#Vista

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  If it doesn't, try a startup repair and / or a system restore using a DVD of Vista from Microsoft

  Manufacturers recovery disks normally do not have Service Options; they are normally a relocation to the factory only settings option.

  Here is the guide to repair Options using a Vista DVD from Microsoft.

  If a friend or a work acquantance of yours has one, you can borrow and use it for repairs.

  http://www.bleepingcomputer.com/tutorials/repair-Windows-with-Windows-Startup-Repair/

  Table of contents

  1. Overview of Windows Vista repair options
  2. How to perform an automatic repair of Windows Vista using Startup Repair
  3. Advanced Tools Overview
  4. Conclusion

  If you do not or can not borrow a Microsoft DVD there is a download of a file ISO of Vista Startup Repair available that you can put on a Bootable floppy to make the above startup repair and that the method is recommended by a large number of posters in these Forums.

  Unfortunately, you have to buy it.

  Here is a link to it:

  http://NeoSmart.net/blog/2011/Windows-Recovery-discs-updated-reinstated/

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  Reinstall options.

  You can contact your computer manufacturer and ask them to send you a set of recovery disks.

  They should do this for a small fee.

  To reinstall Vista using their recovery disk/s, you start from the 1st recovery disk they provide and follow the manufacturer's instructions to reinstall:

  You need to change the Boot order to make the DVD/CD drive 1st in the boot order:

  How to change the Boot order in BIOS:

  http://pcsupport.about.com/od/fixtheproblem/SS/bootorderchange.htm

  "How to replace Microsoft software or hardware, order service packs and replace product manuals.

  http://support.Microsoft.com/kb/326246

  ___________________________________

  And if you have never received a recovery disk when you bought your computer, there should be a recovery on the drive Partition hard reinstall Windows how much you bought your computer.

  The recovery process can be started by pressing a particular combination of the key or keys at startup. (Power on / start)

  Maybe it's F10, F11, Alt + F10, etc., depending on the manufacturer.

  Them or us ask the right sequence of key.

  ___________________________________

  Some manufacturers have more available Vista recovery disks.

  If this happens, you may need to try this instead:

  You can also borrow and use a Microsoft Vista DVD, which contains the files for the different editions of Vista (Home Basic, Home Premium, Business and Ultimate) must be installed. The product key on your computer / Laptop box determines what Edition is installed.

  Other manufacturers recovery DVDs are should not be used for this purpose.

  And you need to know the version of 'bit' for Vista, as 32-bit and 64-bit editions come on different DVDs

  Here's how to do a clean install of Vista using a DVD of Vista from Microsoft:

  "How to do a clean install and configure with a full Version of Vista '

  http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html

  And once the operating system is installed, go to your computer manufacturer's website and get the latest drivers for your particular model or laptop computer.

  And phone Activation may be necessary when you use the above installation method.

  "How to activate Vista normally and by Activation of the phone '

  http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html

  See you soon.

• critical error after system restore and windows updates

  I cleaned up my old computer and did a system restore.  Subsequently, I have install windows to perform automatic updates.  The computer detected 37 windows updates and install them.  After a successful windows install update, the computer said I had to reboot so I did.  Now the computer tries to start but then comes a blue screen with a bunch of text and then said: critical error.  I tried to do a system restore, and when I get to the part, he begins to restore and gets to 13% and then says critical error and I have tried to try again, but nothing happens.  Stuck... Please advise.

  If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a repair system restore / boot:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use it.

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner: http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  See you soon.

  Mick Murphy - Microsoft partner

• File missing after system restore

  Dear Sir.
  Today, on a tecra M2, I did a system restore, but suddenly, the message came that I had to re - install the following file: \system32\ntoskrnl.exe :

  How can I do this: put in the recovery cd or just make a formatting the drive with the restore cd?
  Thanks in advance
  drweekx

  Hello

  System Restore is a very useful tool, but it is not the miracle solution! :-)

  Your "ntoskrnl.exe" file seems to be corrupted and this file is very important as you BONE!
  You can try to start Notepad, and then press the key "F8". This will take you to a menu and you can choose the 'last known good configuration"and the VGA Mode.

  If you are lucky your laptop work after that, otherwise you can only recover the portable whole! But if you have important data on the NB you safe to an external drive!

  Goodbye Chris

• Satellite A500-1CO - loss of data after system restore

  Hi all, because the system was slow I decided to restore the system using the DVD of restoration system (1,2). The problem is that I have not saved anything from drive D, and after the restore, all files have been deleted. My logic was unaware that the restoration apply to drive C (system disk) and let the D drive as it is, but I was so wrong.

  Is there a way to recover all or part of the lost data?

  Please help me. Thank you.

  Hi mate

  Unfortunately, I think that there is not much to do now.
  Recovery DVD redefines the laptop to factory settings and, therefore, this disc format the whole HARD disk and also all the partitions and, therefore, you will lose all data if you n t backup this before starting this procedure.

  You should read the user manual or information before starting the recovery. :(

• DV6 - 6153cl drivers for biometric devices missing after system restore

  Hello

  I have a HP Pavilion dv6 - 6153cl Entertainment PC with Windows 7. I used the fingerprint reader, since I have my laptop. The scanner has stopped working.

  Background: two weeks ago, I downloaded the latest version of Norton 360 (Version 21.1.1.7), which caused my laptop to keep crashing every few hours. After much time consulting technical support, I did a system restore to a few days before the new version download then downloaded the version of Norton 360 and active. This solves the problem of crash.

  Problem: After restoring the system, my fingerprint reader no longer works. By control panel > all Control Panel items > biometric devices, "Windows do not have the biometric devices on this computer. You will need to attach your device or install device drivers. "Can someone tell me what are the correct drivers that I need and where to find them?

  Thanks for your help!

  Hello

  First of all, download and reinstall the driver Validity Sensor on the following link.

  http://ftp.HP.com/pub/SoftPaq/sp55001-55500/sp55109.exe

  Once completed, restart the laptop.

  If it still not works, you may also need to reinstall HP SimplePass on the link below.

  http://ftp.HP.com/pub/SoftPaq/sp54501-55000/sp54680.exe

  Yet, when it has installed, restart the laptop.

  Kind regards

  DP - K

• Equium L10-142: no sound after system restore

  Hi there I got a Toshiba Equium laptop since May / June ' 05 (the model on the bottom is EL10-142, so I guess that its a L10?) Never had a problem with it until it completely crashed at Christmas. A friend who is a computer enthusiast has got completely restored back to factory settings by using his Toshiba A60 Back Up Disk (the software provided with it is not found) and downloading the drivers from the Web from Toshiba site.

  Now, he works very well except one thing. There is no sound.

  I tried all suggestions from the Microsoft Assistant help regarding no sound, ensuring that the FN Esc key had not accidentally pressed, the Volume Module in the control panel was all upturned and not cut, ANY - but to no avail.

  There are a few drivers who must always be installed (did not really a clue where to get them going on the site of Toshiba does not give me and his work and do everything I need OK so Im not bothered) so I though maybe that was the problem, but oddly when I went into the thing of drivers Diagnostics He said that the Realtek AC97 driver has been installed and working properly.

  Help!

  I don't see what there is to do to fix this and it was definatley caused by thte system restore, as his was not a problem before the great crash.

  Any advice you have would be greatly appreciated.

  Thank you

  E.

  Wait a minute; you said that your friend used the recovery CD Toshiba for the A60 Equium L10on!
  I m not surprised that noise does not appear. You cannot use a form of another laptop recovery CD!

  If you haven t the recovery CD right you need to order or you will install the operating system from the Microsoft Windows CD and then you download the drivers from the Toshiba driver page:
  http://EU.computers.Toshiba-Europe.com/->-> support-> support homepage & Downloads Download drivers

• M57 6072CTO no usb after system restore

  I just did a system restore by using the disks IBM XP SP2 and none of the USB ports is enabled once windows starts to boot, os I have no keyboard or mouse and no other way to access the computer.

  No idea how I can get around this (there is no PS2 Connector)

  Thank you

  Peter

  The problem is I was impaitent Walker do the restore I that the aircraft had crashed so not restarted so no usb.

  I did the restore of the system again and he left running while doing other work, and that's all OK after that

• Cannot install Office97pro after system recovery using windows XP. System does not seem to recognize the drive.

  After system recovery cannot reinstall dvd office97pro. It seems that windows XP does not recognize the program on the disk.  Tested the dvd on my computer laptop windows 7, charges fine. Help!

  Hi Fred Chandler,.

  1. What happens when you insert the DVD in the drive?
  2. You receive an error message?
  3. You are able to use the other DVDs on the computer?
  4. Do you have any third-party DVD burning software installed on the computer?

  If you are facing a similar problem with all DVDs on the computer, refer to the article below and then try the steps mentioned, check if it helps.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/kb/314060

  If you face this problem with the Office 97 DVD then I would suggest that you post your request in the forums of Microsoft Office.

  http://answers.Microsoft.com/en-us/Office/Forum

• Update and Service Pack installation after system restore

  Hello

  I am a Customer Service representative your question for Windows XP. Here's the issue: System Restore will be restoring all the Service Packs and updates installed Windows XP on a Windows XP computer or at - it need to reinstall everything after the system restore?

  Please enlighten us on this issue.

  Thank you.

  a factory restore is not identical to a windows system restore.

  While a restore of windows re - interrupts the previous versions of the system and program files

  a factory restore is the original state of the computer at the same time that he has left the factory.

  so a factory restore will wipe the hard drive and then re-install all software provided with the computer original.

  to this end, if a faulty the system restore windows to make the system functional again, then the restoration of the factory is the ultimate option to make the system work again.

  the only way to solve a software problem is sometimes with the method above.  However, the method above can not solve the problem below.

  in return is that a windows system restore or a factory restore can overcome problems related to defective hardware.

  in any case, keep in mind that, before executing a factory restore, the user must copy their personal files and email boxes and internet Favorites before performing this procedure.