Cannot restart after downloading updates

He has been working for more than 2 years in a satisfactory way, but has now suddenly stopped working for no apparent reason.

How to solve the problem please?

Thanks in advance for any response.

Try a system restore:

How to use System Restore in Windows 7 [easy, 5-10 Min]

Tags: Windows

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    Diagnostic report (1.9.0006.1):
    -----------------------------------------
    Given WGA-->
    Validation status: genuine
    Validation code: 0
    Validation code online: 0x80070426
    Cached Validation code: n/a, hr = 0x80070426
    Windows product key: *-* - VFWRT - JGH7R-R933G
    The Windows Product Key hash: gYrJFhcKVmHMbiVVuoEU7w/jsC0 =
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    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.0.6001.2.00010100.1.0.001
    ID: {8AD0B022-238E-42BD-A5CF-1328933C5B04} (3)
    Admin: Yes
    TestCab: 0x0
    WGA version: registered, 1.7.59.1
    Signed by: Microsoft
    Product name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.090302 - 1506
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    WgaER data-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: 6.0.6001.18152

    WGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
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    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

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    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program may Explorer\iexplore.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->
    [File mismatch: C:\Windows\system32\Slsvc.exe[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\drivers\Spsys.sys[6.0.6001.16606]
    [File mismatch: C:\Windows\system32\Slcext.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\advapi32.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6001.18051]
    [File mismatch: C:\Windows\system32\authz.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\msvcrt.dll[7.0.6001.18000]
    [File mismatch: C:\Windows\system32\samlib.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\ntdsapi.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\dnsapi.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\ws2_32.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\nsi.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\user32.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\gdi32.dll[6.0.6001.18159]
    [File mismatch: C:\Windows\system32\msimg32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\powrprof.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\setupapi.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\oleaut32.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\ole32.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\shell32.dll[6.0.6001.18167]
    [File mismatch: C:\Windows\system32\shlwapi.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\version.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\winmm.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\oleacc.dll[4.2.5406.0]
    [File mismatch: C:\Windows\system32\mmdevapi.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\wtsapi32.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\regapi.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\crypt32.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\msasn1.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\userenv.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\netapi32.dll[6.0.6001.18157]
    [File mismatch: C:\Windows\system32\psapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\netrap.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\wldap32.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\winbrand.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\iphlpapi.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\dhcpcsvc.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\winnsi.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\dhcpcsvc6.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\gpapi.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\slc.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\gpsvc.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\sysntfy.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\winsta.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\nlaapi.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\ncrypt.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\bcrypt.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\mpr.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\credui.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\cryptui.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\wintrust.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\imagehlp.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\dbghelp.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\mssign32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\normaliz.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\tapi32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\rtutils.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\rasapi32.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\rasman.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\rasdlg.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\mprapi.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\activeds.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\adsldpc.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\atl.dll[3.5.2284.0]
    [File mismatch: C:\Windows\system32\certcli.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\winscard.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\netplwiz.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\propsys.dll[7.0.6001.16503]
    [File mismatch: C:\Windows\system32\xmllite.dll[1.2.1009.0]
    [File mismatch: C:\Windows\system32\mlang.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\apphelp.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386]
    [File mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\devmgr.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0]
    [File mismatch: C:\Windows\system32\dwmapi.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\winspool.drv[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\cscapi.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\uxtheme.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\windowscodecs.dll[6.0.6001.18131]
    [File mismatch: C:\Windows\system32\ntshrui.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\feclient.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\shdocvw.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\browseui.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\imm32.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\msctf.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\duser.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\winsxs\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6000.16386_none_9ea0ac9ec96e7127\gdiplus.dll[5.2.6000.16386]
    [File mismatch: C:\Windows\system32\msi.dll[4.0.6001.18000]
    [File mismatch: C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.6000.16386_none_87e0cb09378714f1\comctl32.dll[5.82.6000.16386]
    [File mismatch: C:\Windows\system32\comdlg32.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\printui.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\puiapi.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\hlink.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\usp10.dll[1.626.6001.18000]
    [File mismatch: C:\Windows\system32\inetcomm.dll[6.0.6001.18049]
    [File mismatch: C:\Windows\system32\msoert2.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\efsadu.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\mfc42u.dll[6.6.8063.0]
    [File mismatch: C:\Windows\system32\odbc32.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\oledlg.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\query.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6931.18000]
    [File mismatch: C:\Windows\system32\cabinet.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\scecli.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\w32topl.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\rpchttp.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\ktmw32.dll[6.0.6001.18000]

    Other data-->
    Office details: {8AD0B022-238E-42BD-A5CF-1328933C5B04}1.9.0006.16.0.6001.2.00010100.1.0.001x 32*-*-*-*-R933G89580-OEM-7332132-000152S-1-5-21-380590955-2360834419-2564638157HP-Pavilion,RP827AV-ABA m7790yPhoenix Technologies, LTD. 5.0820070330000000.000000 + 00051333507018400FA04090409Central Standard Time(GMT-06:00)03HPQOEMSLIC-CPC100100Microsoft Office Standard Edition 2003114A0FF75D558A06A6zOCHSyGe8q22gukGZX7yf5OwMw = 70141 053-0631425-569231

    Content Spsys.log: 0 x 80070002

    License data-->
    Software Licensing service is not working.

    --> HWID data
    Current Hash HWID: LgAAAAEAAAABAAEAAgABAAAAAgABAAEAJJT82Wy11kRwlooj8vT2kSg3rFYqhQ ==

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20000
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    HPQOEM APIC-SLIC-CPC
    FACP SLIC-CPC HPQOEM
    HPET SLIC-CPC HPQOEM
    MCFG SLIC-CPC HPQOEM
    SLIC SLIC-CPC HPQOEM
    SSDT HPQOEM SLIC-CPC

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    Srinivas R Microsoft Support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

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