Cannot synchronize Outlook e-mail with Windows 8 mail application

Hello

I'm having a problem to sync my email from school, who uses Outlook 365 on its Web site, in the application of windows Messaging. It is an extension of e-mail @jhu.edu and I use the Outlook option when you try to synchronize, but it seems that's not recognize it. I'm not able to synchronize this e-mail with the app or I do something wrong?

Thank you.

Hello

Welcome to the Microsoft community. I will certainly help you with the problem you are experiencing. This problem arises usually when you use incorrect settings to configure the account.

I recommend you to choose the "other account" option when you configure the e-mail account on the Mail App. You will need the settings server incoming and outgoing provided by the e-mail provider.

See the following link for assistance.

http://Windows.Microsoft.com/en-us/Windows-8/Add-accounts

Hope this information was useful.

Tags: Windows

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