Canon MX850. Printer display offline
My printer is showing offline, but it is running and I have checked and rechecked the connections but it is still showing in offline mode. The printer is a Canon MX850.
Hello
Method 1
Check and make sure that this printer is not set offline.
(a) open the start menu and click on the "printers and faxes". This will open a window with a list of the printers currently installed on your computer.
(b) double-click the icon of the printer that you want to change online. It will open a pop-up window describing all current print jobs.
(c) go to "Printer" in the menu bar of the pop-up window and uncheck "Use printer offline." This action will change the printer from offline to online mode.
Method 2
If the previous step fails and then run the tool fixit available in the link below and check if it helps.
Problems printing and printing errors
http://support.Microsoft.com/mats/printing_problems/
Make sure you have the latest printer drivers installed on your computer.
For more information about updating drivers, see update drivers: recommended links
Method 3: Restart the service or
Check out the link to restart the service section of the following Microsoft article print spooler to restart the print spooler service:
Why can I not print?
http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print
Tags: Windows
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Hey!
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Then, select the printer icon and click on - sign to remove it. And click on + sign add it again.
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However, I would like to know what type of connection you use.
USB, ethernet or wireless.
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When you try to print a word document on my printer (wireless), I get error that is offline. I can print on my printer from my Iphone but not my laptop. I restarted, computer, printer and wifi, but nothing seems to help my printer back online. I would appreciate help!
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If you have trouble, let me know and I'll do my best to help.
Send me a 'thanks' for my answer to help you, or to show recognition, click the thumb upward below please! If I helped you a solution, click on "accept as a Solution.
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HP technical support are available by clicking on the following link:
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