cartridge 122: Incompatible cartridge

I bought printer deskjet 1050 hp real combo cartridge 122. But when I then load on my pc, I saw a message ' black print cartridge is not compatible, please replace the cartridge "and it does not allow me to print any document. Before buying, I checked on the pack, my printer model number has been raised with the other compatible printer models. What do I do now? Please help me.

This can occur if the printer was purchased in a country and then moved to a different region.

You will need to Contact HP to ask a "regionalization Reset." Do not charge for this, it is covered under the warranty of the cartridge. You will need to have access to your computer and printer then on line with HP. You will also need to have a set of cartridges for the new region, once completed reset cartridges of region of origin no longer works.  Webpage of HP on the subject is here.

Tags: HP Printers

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