Cartridge error

My officejet 5610 (several years) all in one is showing a message "error cartride. I removed and cleaned the contacts of the cartridge with distilled water, as well as contacts of transport (but not sure that these have been cleaned as well as swabs were not long enough). It printed a page, but then the returned message. Then I tried to replace cartridges, which invited the aligh process, but he is stuck - that is to say nothing happened. Y at - it a next step?

Hi there @OldWino , welcome!

I read on your Officejet 5610 you indicating an ink cartridge error.

Even if it looks like you tried him recommend troubleshooting, I suggest looking at this guide and make sure that you have tried the steps. If the problem persists, contact HP directly to see what are your printer options.

"Incorrect print cartridge" or "Print cartridge problem" Message appears on the printer control panel

Details of HP:
If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

All the best,

Tags: HP Printers

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