CD/dvd reads but not able to write. says 'hardware error 9216.

When I got this laptop it reads and writes audio and dvd movies fine but after about two years it stop working. whenever I try to write it not finish writing and guest says 'hardware error 9216. has concluded that it might be because I got more than burning software then maybe they could have a conflict with each other, but I could find something on how to resolve the issue so that why I'll try here.

It could be the problem with the software if have several software to burn and write as you say. You can uninstall one by one and after uninstalling restart your PC to see what problem a single cause. To better test, it is better to restart after every uninstallation. If you see system information, you can find the details in the conflict, but it is a little technical.

Restore your system before this problem to occur.

You can try to run this command at the command prompt:

sfc/scannow

Make sure that your system is updated and the latest service pack installed.

Another thing is that it might be due to malicious software, and in this case, you could run full system scan with:

http://www.Microsoft.com/security/scanner/en-us/default.aspx

Tags: Windows

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