CD/dvd writer burner

my cd/dvd burner put red x by my songs when he finished finalizes

Hi Mary benn,
 
1. Since when are you facing this problem?
2. you receive an error message?
3. How did you burn the disc?
4. What is the type of media that you burn?
5 are the files downloaded from internet sites like amazon/itunes/napster?
    
First of all, I would say that you check if the files you want to burn are not damaged. To see if the files to burn is corrupted, try to read or to view with Windows Media Player, if the files don't play using the player, Windows DVD Maker cannot burn.
 
Choose a speed slower burn to your DVD recorder as follows:
 
a. return to adding photos and video to the DVD page and then click on Options.
b. in the DVD burner speed box, select medium or slow.
 
If the previous step fails, then I suggest that you uninstall any third-party DVD burning software from the computer and check if it works.
 
See these mentioned help articles below:
 
Burning disc for Windows 7 tips
http://Windows.Microsoft.com/en-us/Windows7/disc-burning-tips-for-Windows-7
 
Close or finalize a CD or DVD
http://Windows.Microsoft.com/en-us/Windows7/close-or-finalize-a-CD-or-DVD
 
Burn a DVD-video using Windows DVD Maker disc
http://Windows.Microsoft.com/en-us/Windows7/burn-a-DVD-video-disc-with-Windows-DVD-Maker
 

Thank you, and in what concerns:
I. Suuresh Kumar - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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