My office has gone--I just a screen empty, even though the Gadgets are there, as are the taskbar. No background and no icons.

The current situation started when I tried to install the software for a new HP printer. He wouldn installation and I m afraid that my attempts to remedy the situation just makes everything worse. My e-mail (Incredimail) ceased, but I use Windows Mail. The Internet is OK, but I can't open Word or Excel. Makes me crazy! I m tjhat fear that the office disappears may very well be just a symptom of something more serious.

Try a system restore to a Date before the problem began:

Restore point:

http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-system-restore/

Do Safe Mode system restore, if it is impossible to do in Normal Mode.

Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

Try a restore of the system once, to choose a Restore Point prior to your problem...

Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

http://www.windowsvistauserguide.com/system_restore.htm

Read the above for a very good graph shows how backward more than 5 days in the System Restore Points by checking the correct box.

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

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