CDDVD TSST CORP TS-L633M ATA DEVICE DRIVER DOES NOT

OK so I went on the website of windows (http://support.microsoft.com/gp/cd_dvd_drive_problems) and downloaded and ran the program that makes it surprisingly found the problem and tried to fix it but in doing so, I got a message from PILOT of FACILITIES of SOFTWARE developed in the taskbar that says that it not to repair the failing TSST CORP CDDVD TS - L633M ATA DEVICE driver. So now that it is said "Please consult the manufacturer of your device for help to get this installed device." who should I contact?

-J' have a HP PAVILION DV6 121 6SA

Hi Woody94,

TSST CORP stands for Toshiba Samsung Storage Technology Corporation. This pagehttp://www.tsst.co.kr/korea/en/techinfo/svccenter.php gives a map of service centers around the world. You will probably find an email from support by placing the center of service to you.

If not, have you contacted HP support to see if they can help? http://WWW8.HP.com/UK/en/contact-HP/contact.html This link is to HP support to the United Kingdom. If you are in another country, just visithttp://www.hp.com and check the support pages or contact pages. You can also consult the user's guide for your PC to see if support details are included here.

This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

John Barnett MVP: Windows XP Expert associated with: Windows Desktop Experience: Web:http://www.winuser.co.uk;  Web: http://xphelpandsupport.mvps.org;  Web: http://vistasupport.mvps.org;  Web: http://www.silversurfer-guide.com

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