change microsoft acount login now cant access family safety

EU account login but only used family safety, decided to use outllook.com has changed so much, connect to an a outlook.com.

Can now access outlook and e-mails and newspapers in family, but there is no info on what a child has seen.

PC constantly appealed for parent to connect for purposes of updating security for the family, but he started with the diary details that cannot be changed

It apears the new and the old ins newspaper have not sincronised and there's 10 days that I changed it.

Hello Dave,

Welcome to the Microsoft Community Forum. I understand that you have questions about your account as Family Safety recognize your old account. Note that this is natural as Family Safety seeks the first account set up. What we can offer you, is for you to uninstall the parental control by following the steps in this link. Thereafter, you can follow the steps below on how to refresh your parental control settings:

1. make sure you use the latest version of the parental control. Visit the site below for the latest version of the parental control

Family safety

2. Once installed, run parental control and log with the ID of the new Parent. You may need to add local users under new parent code.

3. make sure that you update the customer of parental control Filter. Visit the site below for instructions:

Update the family safety filters

The filter can take a few hours to update in some cases, so it is advised that you give a day and try again, and then we do know.

Thank you.

Tags: Windows

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