Cisco unified presence 8.6 - MCS7825H3

Hello

I am trying to install CUP8.6 (4) on the MCS 7825 H 3 Server, but it fails and returns error message "there are no deployment provided by this software that support of this material" I've also attached the picture.

I had already performed the check the media and past so this is very strange. My second question is what I build RAID before start installation because I see the message NO RAID drive during installation.

Thank you

Hi Muhammad,

Here is the hardware vs software for CUPS 8.x compatibility matrix:

http://www.Cisco.com/en/us/docs/voice_ip_comm/cups/8_0/English/compatibility/cupcompatibility8x.html#wp191299

You must have 6 GB of memory for it to install successfully.

Regarding the RAID query, please see the installation guide that talks about the same thing:

http://www.Cisco.com/en/us/docs/voice_ip_comm/cups/8_6/English/install_upgrade/installation/guide/reference.html#wp1110599

HTH.

Kind regards

Stefano.

Tags: Cisco Support

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