Color LaserJet MFP M175a 100: install the imaging drum.

Similar Questions

• HP LaserJet Pro 100 color MFP: install the driver for color laserjet MFP m175a pro 100 failed at about 83%

  When I connected the printer to the system recognizes it as a cd player.

  I tried to install the driver (from the HP site), but it stopped at about 83% with General error msg.

  UAC is disabled and .net framework advanced fetures is not installed.

  I see an error in the event viewer, without and the error number:

  Message: The object of the communication, System.ServiceModel.Channels.ServiceChannel, cannot be used for communication because it is in the Faulted state.
  Source: mscorlib

  Hey @yechiel-adar,.

  Welcome to the Forums of HP Support!

  I understand that your color HP LaserJet Pro 100 M175a multifunction fails to install on your computer Windows 8.1 as the computer recognizes your printer as a CD drive and the installation fails at 83%. I would like to help you to solve this problem today. To be honest, it sounds like there is a conflict between your computer and the HP Smart Install feature. Smart Install is a feature that has been programmed into the new models of Laserjet. It allows you to simply plug a USB cable and the installation files will load on your computer for you for faster and easier installation. However, on some computers systems rather find recognizing printers printers rather than software CDs. In this case, the installation never ends with success that your computer never actually detects the Laserjet Printer. That being said, I'll guide you through a few steps below to resolve this issue.

  Please, disconnect the USB cable from your computer before you continue.

  Step 1: Disable Smart Install:

  1. On the front panel of your printer, select the button Setup (key)
  2. Right arrow to the Service menu , and then select OK
  3. Right arrow key for Smart Install and select OK
  4. Please turn OFF Smart Install

  Once Smart Install turned offshore, please proceed to the next step.

  Step 2: Uninstall the drivers:

  For the purposes of troubleshooting, it is crucial that we have a clean slate to work with. Even if your ever successful installation there is a chance that a part of the software package and the pilot has made its way on your computer. To ensure that there are no problems when reinstall us your printer, I'll first you remove all traces of your printer from your computer.

  1. Open your screen to Start by selecting the Windows icon at the bottom left of your computer screen or by selecting the Windows key bottom left of your keyboard, to the right of the Ctrl key
  2. On the start screen, type programs and features. Click on programs and features to run
  3. In the window programs and features will populate a list of the programs installed on your computer. Please scroll down and look for your HP Laserjet. If you see the Laserjet listed please select it and choose Uninstall
  4. Follow the instructions on the screen to complete the uninstallation. Once the uninstall is complete, please close programs and features and continue to the next step.

  Step 3: Delete the temporary files:

  1. Open your screen to Start by selecting the Windows icon at the bottom left of your computer screen or by selecting the Windows key bottom left of your keyboard, to the right of the Ctrl key
  2. On the start screen please type run. Click on Run to launch the run dialogue box.
  3. In the run box, type %temp% , and then click OK
  4. When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will highlight now.
  5. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. A Temp file should you will automatically get the pop up to 'jump' this point.
  6. Close the Temp folder when it is empty
  7. R ight, click on the recycling bin on your desktop and select empty recycling bin

  Step 4: Install the device:

  1. Please click here to download and run the installer full feature software and driver for your printer
  2. Once the download is complete, follow the prompts on the screen to install your HP Laserjet Printer
  3. Do not connect the USB cable until the installation window invites you to

  Once the installation is completed successfully, please test print to confirm that your product works as normal.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• color laserjet mfp m177fw pro: for the installation of the software in the system.

  Just bought the printer color hp laserjet pro printer mfp m177fw, obtained recently added in the system, printing normally, no problem with that.

  However, when I tried to install the software (such as the scanner and along other software) from the CD, their appears. He stopped on the first stage, when the status of the installation up to 75% and saying "there are a problem for the software being installed in the system, please restart and try again". I have tried several times, but did not work.

  Then I tried on another computor, it works!

  So why is it? all the solutions for the problem? or I have to change a new operating system?

  Thank you very much for your help!

  Hi @Hayababy,

  I see that you have any problems, install the printer on the computer. I will definitely do my best to help you.

  When do you receive the error, before connecting the USB cable or when connecting it or after?

  Probably something is interfering with the installation. I have provided a few steps to try.

  Perform a clean boot on the computer and disable the Antivirus software. How to perform a clean boot in Windows.

  Then run the installation.

  If the error is after you have connected the USB cable, please follow these steps:

  Immediately after connecting the USB cable, follow the steps in this document to update the drivers so that's not new error. A fatal error during Installation of the software. Then the installation should continue.

  How is the printer connected? (USB, Ethernet, WiFi)

  If you appreciate my efforts, please click on the button below the thumbs up. Thank you.

• HP Color LaserJet M277n MFP: HP Color LaserJet MFP M277n CONNECTED to THE NETWORK, SHOWS NO INTERNET CONNECTION

  HP Color LaserJet M277n MFP printer, is connected to the network and I am able to print and scan. During the attempt to get the HP Web Enable services in the Web services configuration page, it displays an error: "connection error, check the internet connection".

  After you enter the IP address of the printer in the browser, I am able to detect the printer. To enable printing of HP, but unable to do so finds out the above error. Tried a lot of things including re editing of. When I check the printer, it shows the proxy settings are required / incorrect, where, as confirmed by the supplier that they use the proxy server.

  Help, please.

  Hello @JljoThomas!

  Thanks for posting and welcome to the Forums of HP!

  I understand that you have a problem of activation of the functionality of web services on your MFP HP LaserJet Pro M277n. I'd love to help you with this.

  First of all, you have the printer connected directly to a wall outlet or is a surge protector or power bar? Even if you have used a surge protector/power bar this whole time and you feel that this is not the case, please connect to a wall outlet so that we can eliminate the source of energy as the primary cause. Issues when connected to an uninterruptible power supply/Strip/surge protector power
  In this document you will see, QUESTION: questions or problems may arise when a HP LaserJet printer is connected to a UPS (UPS), a power strip or a surge protector
  ↑ This is not limited to the Laserjet printers.

  If this does not resolve the issue, we are going to let the router and unplug the power cable (NOTE: do not reset the router...), then do the same with the printer and shut down the computer. After a minute, plug in the router, wait to fully turn on, then plug the printer back in and wait for the wireless light become solid. Once the router and the printer are on, go ahead and re - turn on the computer. This will refresh the network connection.

  If you are still unable to connect to web services after trying these steps, we can try to set a manual DNS server of your printer to connect to.

  On the front panel of the printer, press the wireless icon. Select it wireless TO get the wireless summary. Do not your IP address.

  1. on your computer, open a Web browser and enter the IP address of the printer in the address bar. This will bring up the embedded Web server (EWS) page.

  2. at the top of the page, select Networking.

  3. in the left side, select Identification network.

  4. in article for DNS, under primary (IPv4) enter 8.8.8.8, under secondary (IPv4) enter 8.8.4.4.

  5. Select Apply at the bottom of the screen.

  6. try to activate the web services again.

  If it is still unable to connect, try to enter 209.244.0.3 for the primary (IPv4) and 209.244.0.4 for secondary (IPv4)

  Hope this helps!

  

• Color Laserjet MFP M277dw Pro: Reset the Laserjet Pro MFP M277dw admin password

  Hey.

  I just bought a printer Laserjet Pro M277dw for use in the home. Most of the functions are now running. But when I tried to config 'scan to email' I've been invited to a password. Same thing happens when I try to access the settings. The password only I got was when I was turning off / disable fax settings. Now this work is not password... (password was only 8 digits)

  How can I reset/change password admin on my printer?

  Concerning

  Jonas

  Hey @Jonas1,

  Welcome to the Forums of HP Support! I hope you enjoy your stay here.

  I understand that your MFP LaserJet Pro M277 dw printer has a password admin on it and you want to remove it. I can help you with that.

  I will send you a private message with directions on how to perform a factory reset on the printer. You should see arriving shortly.

  Please let me know if this resolves your problems or if you have any other questions. If not, have a great week!

  If this solves your problem, then please help others find this post by clicking on accept as Solution on my post.
  
  If you appreciate my help, so please let others know by clicking on the icon below my post thumbs up.

• HP Color laserjet MFP M476 PRO: save the file to the analysis after updating MacOS Sierra

  After that I updated to Sierra I can't save a PDF of my analysis. The Save button is only gray and will not work. Any solution? I can add it to a mail, but when I try to record on the hard drive, it will not work.

  Hello

  Download and scan using HP Easy Scan below:

  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/installations/Essentials/HP-easy-scan-1_6_1.pkg

  You see no difference?

• Color Laserjet MFP M277dw Pro: Is the M277dw LJ a regular laser printer (non - led)?

  Many of you probably know that there are LED printers. They use an array of LEDs to boost the drum. Usually, they are more compact than laser printers. Given that HP is touted jetintelligance and small printers LJ, I wondered if they switched to LEDs of lasers. If anyone has any information on the M277dw in laser printer, rather than to a LED printer (or), please let me know.

  Thank you

  themavery

  As far as I know, hp uses only the laser/scanner technology.  Okidata and Xerox are known for LED technology.

• Color LaserJet MFP M277 dw Pro: Setup disk gives an error and stops before the connection to the printer

  Hello

  I try to install the printer 'Color LaserJet MFP M277 dw Pro'.
  By inserting the disc into the phase "installation preparation" is 96% and then stops and gives me the error.
  I use Windows XP SP3. It is always installed, but physically disconnected another printer hp (hp 2050).
  (I tried both to disable the antivirus that reduce to a minimal install, but the problem persists).
  Thank you

  Response thanks a lot.
  In the meantime, I contacted the Support of the Italy
  Who suggested that I try to update the driver.
  I downloaded the file "HP_LaserJet_M277_PCL6_Legacy_Print_Driver_14295".
  Automatic extraction and I launched and everything seems to work.
  (I still try to scan and fax if they work).
  Thank you very much.
  Thanks to your colleague Michelle with whom I chatted.
  Contact thank you for the support of Milan that I don't know the name.
  So, I can communicate the solution found.

• HP Color Laserjet M277dw MFP: Cannot scan HP Color Laserjet MFP M277dw on Mac OS 10.6

  Hello, I can not scan to network drive using the above mentioned printer. Scan to USB key is possible.

  I downloaded the update (version 20160331) firmware image, but impossible to install the program. After double click, nothing happens. Any ideas?

  Thank you and best regards

  Christoph

  Hi Christoph,

  The printer is not compatible with Snow Leopard, it is supported on Lion (10.7) or later versions.

  You can find the system requirements below:

  http://support.HP.com/us-en/product/HP-Color-LaserJet-Pro-MFP-M277-series/7089945/model/7089949/document/c04515051/

  The update of the firmware utilitywas not desinged for your operating system and therefore does not work on it.

  As the connectewd printer to a network, follow these steps to update firmware directly from the menu of the printer:

  http://support.HP.com/us-en/product/HP-Color-LaserJet-MFP-M277-series/7089945/model/7089949/document/c04517106/

  If the implementation of scan to a shared folder on your grave down Mac, please specify the exact error, and the parameters used (path of the shared folder used, etc.) also well done you have shared this folder your Mac form?

• Color Laserjet MFP M277DW Pro: scan to pdf corrupted

  I use Nitro PDF, and every time that I scan to PDF it is said the first page was damaged and has been repaired.   But it is empty, no content on page 1. This will happen if I use the shipper of record or the screen.  I just bought a new laptop, and there was this problem on my old laptop as well.  Scan to JPEG works but then have to take the extra step to convert the JPEG to PDF and it's a hassle.  Why the first page is always corrupt?

  Hello

  Do you have installled of Adobe Reader on your PC? (even if not used as the default viewer)?

  As you can find the system requirements below, it is part of the configuration required to make full use of the printer:

  http://support.HP.com/us-en/product/HP-Color-LaserJet-MFP-M277-series/7089945/model/7089949/document/c04515051/

  Try to install it starting from the following link, then try to scan the image:

  http://get.Adobe.com/reader/

  Now try to open the file with Nitro PDF, if the same persists check if you can see a difference with Adobe Reader.

  Shlomi

• Printing envelopes with laserjet MFP M175nw 100

  My laserjet MFP M175nw 100 works fine, as long as I print on standard A4 paper. But printing envelopes is another matter. The print is dirty and when I look closely, I see that repeated text on the envelope of what a few cm is smaller. Print a cleaning page does not solve the problem. The problem occurs both on the thin envelopes heavy quality.

  Operating system: Windows Vista

  Printer with the USB cable to the computer

  Print program: Microsoft Word 2007.

  Hi Jan_NL,

  Welcome to the HP Forums, I hope you enjoy your experience!

  I understand when the printing envelopes printing looks dirty and is repeated printing of text below.

  I'll be happy to help you.

  Make sure you change the paper size of the application you are printing from and then assign the printer driver envelopes.

  In the software, select the option print.
  Select the appropriate printer name, and then click Properties or preferences.
  Select the paper/quality tab.
  Paper size, make sure it is selected on the correct size.
  Paper type, set it to envelopes.

  Then try and print again.

  I have provided this printer's specifications. HP LaserJet Pro 100 Color MFP (M175a and M175nw) product specifications. Under paper management it is the envelope formats supported.

  This paper presents how to load envelopes and the types of envelopes supported in a Laserjet Printer. (the wrong kind can get stuck inside the unit) Loading paper and envelopes.

  This document is intended to solve problems of quality Print. Follow the steps described in the paper to see if we can solve this problem. Print the diagnostics page, perform cleaning again and also to calibrate the printer.

  You have the impression of problem even on letter-size paper?

  You use Genuine HP Toner?

  Let me know the results, if you have any other questions please.

  Thanks for posting on the HP Forums.
  Good day!

• Color LaserJet MFP M477fdn Pro: M477 Software Installation fails at 99%

  Like others who have posted here, I have been unable to get the printer software to complete the installation. The printer is a Color LaserJet Pro MFP M477fdn, 3 months. I'm trying to install the software on a new workstation HP Z240 performing Windows 10 (64-bit). The connection is via USB cable. The printer and the software have been previously used with a Windows 7 machine without problem.

  I tried, repeatedly, to install the software from the disc supplied with the printer and also a 126.6 mb download HP Color LaserJet MFP printer M477 Pro series full software and drivers. The results are the same with a source - installation apparently progresses up to connect it the indicator product of progression from screen reached 99%, how it gives an error message "a Setup operation took too long to run. It is a fatal error, preventing the use of the product. Restart your computer and run this installer again. If the problem persists, please visit the web site of product support for your product. "It takes about 20 minutes for the phase of installation to go from 0 to 99%, and then later hooked up to 99% for 2-5 minutes, the error message is displayed.

  I am able to print to this printer, but at least do not have the ability to scan from the computer there is no indication that the I.R.I.S. OCR software is installed.

  I had care of do not connect USB until you are educated.

  I tried repeating the installation without uninstalling first and get the same result.

  I used the uninstall contained the disk feature, and have deleted the printer to the computer using the Panel between the installation attempts.

  I tried to do a right click to run the installer as administrator and get the same result.

  I tried to install after clean boots with turned off Windows Firewall and all functions of the software Norton Internet Security including its function of firewall turned off.

  The event viewer displays none error entry at all and no entry identifies HP as the source of an event.

  I tried to connect via USB 2.0 and 3.0 ports.

  I cleaned recycle them and temporary folders.

  I have updated the firmware of the printer to the 20160331 version.

  Printed printer configuration report will not display any errors, nor that the printer itself indicates something is wrong and confirms the update of the firmware.

  I deselected the optional software, the devices experience HP and I.R.I.S. OCR, trying to install only the required files two more program scanning HP.

  Thanks for any help solving this.

  I think I understood the question, 10 windows installs its own driver, and the installation program expects the hp driver to install.

  DO this FOR THE HP INSTALLER PROCESS (when the percentage meter goes)

  1. go into the Device Manager and find the printer in the list of devices

  2. right click on the printer and select "Update Driver software"

  3. click on "Browse my computer for driver software".

  4. choose "Let Me pick one...» »

  5. Select the named driver: HP Color LaserJet MFP M477 PCL-6 Pro (make sure it's one with a dash between the pcl and 6!)

  6. click next and back to the installation of hp box and must now see the printer and continue the installation.

  -Alex

• HP Laserjet MFP M175nw 100: Laserjet 100 keeps needing to be reinstalled

  Most often when I go to print something on my Laserjet MFP M175nw 100 nothing happens until the printer is re-installed.   I connected the desktop pc and do not use the wireless from my PC doesn't have a wireless card.  The pc is connected to a router that is also wireless.

  I had to reinstall the printer several dozen times.  Any suggestion would be appreciated.

  Hey @Rsisaacs,

  I'm sorry to hear that the troubleshooting steps I provided could not solve your problem of USB connectivity. Because your printer is installed and connected via the USB cable connection there should be no reason that the wireless on your HP Laserjet should hinder communication. That being said, if you want to disable the wireless on your printer just follow the steps below.

  

  1. Click on Setup (key) button on the control panel of your printer
  2. Press the right arrow next to OK more to the Network Configuration and select OK
  3. Select the Wireless Menu , and then select OK
  4. Select Direct wireless and OK
  5. Make sure that The Direct wireless is turned OFF
  6. Then arrow to turn wireless on / off right and click OK
  7. Make sure the Wireless is turned OFF

  Computers can install the printer in a ' use offline' mode which will not allow your printer. The computer will be actually "think" that your printer is not connected, when in reality, your printer is connected and ready to print. This problem can be resolved by ensuring that the 'Use printer offline' is not activated. However, this setting does not affect the scanning. In your previous post, you indicate that this problem affects both printing and scanning, so I don't think that this question is about the feature 'use printer offline '. However, if you want to check this setting if your printer is not printing, simply follow the steps below.

  1. Click on the Start menu
  2. Select the devices and printers
  3. Right-click on your HP Laserjet Printer
  4. Left click on "see what's printing ' "
  5. When the print queue window opens you will see 'printer', 'Document' and 'see' along the top
  6. Click on the printer
  7. Make sure 'Use printer offline ' is not checked.

  Another parameter that can be causing this conflict of USB communication can be the Smart Install feature on your printer. Smart Install causes your printer to be 'detected' as an installation CD. This means that if you install your printer you do it not the software CD. You simply plug the USB cable from the printer into your computer and start the installation. There is a chance that your computer will sometimes detect the printer as a software CD rather than a real printer with this function. To disable this feature, please follow the steps below.

  

  1. Select the installation program (key) on the control panel of your printer
  2. Arrow in the Service menu on the right and click OK
  3. To Smart Install of right arrow and click OK
  4. Smart install turn OFF and select OK

  Test your printer to make sure that the USB communication problem has been resolved. Good luck!

• Color LaserJet MFP M177fw Pro: Scan to Mac with Color LaserJet MFP M177fw Pro

  I bought and the latest drivers from hp installation a HP Color LaserJet Pro MFP M177fw. are downloaded and installed.

  I have a Mac and you connect wirelessly to the printer, which works very well. The Mac runs Yosemite 10.10.3

  My question is the digitization. There is no option for scanning anywhere, not on the small screen of the printer not on the usefulness of the printer or any where.

  Summer spend hours online to find an answer and is now well bored.

  I have already reset the disc printing, verified and repaired systems. Can not scan even with the options offered on the forums of hp using Apple caprure or preview. It seems that all these options include versions of OS X prior to Yosemite?

  I buy a multifunction printer that is not scan? I said to the saleswoman that I need a printer that can scan and airprint...

  Is it possible to scan to a mac at all with this printer? Any help?

  Hi @sa9494,

  I see that you have problems with scanning. I will definitely do my best to help you.

  Check the name of the driver that is installed by the printer. Make sure that it shows just the name of the printer.
  Click on the Apple menu, click System Preferences. Click on Printers & Scanners, highlight the name of the printer on the left side and right side of the screen it should show the name of the printer. (Color LaserJet MFP M177fw Pro)

  If the full name of the printer is not correctly, delete and add the printer name back from the list. Click on the sign - to remove the driver and then click on the + sign to add the driver might have to drop-down list to select the name of the printer to add a click.

  

  

  Here is a screenshot of what it should look like. You have the scanning through top tab?

  

  I have also included a document for HP printers - scan with HP Software in OS X v10.10 Yosemite.

  Scanning ports is not open on the router to the origin of this problem. You can contact the router company to verify and to open these ports 9220/9500/427 on the router.

  Connect the printer with the USB cable, to see if you have the same results.

  Let me know.

  If you appreciate my efforts, please click on the "Thumbs up" button below.
  If you have any questions, please let me know what steps you have taken and the results. Thank you.

• scan to email on Color LaserJet MFP M177fw Pro

  I'm trying to download the printable 'Scan to Email' on my Color LaserJet MFP M177fw Pro, but he continues to throw an error?

  When I bought the printer (yesterday), I was told that I could put up to Scan in a document and have it automatically send as an e-mail message to a recipient.  How to achieve this?

  Thank you!

  Hi grahammccarthy,

  Welcome to the HP Support forums.  I understand that you want to know how to scan to email using your printer Laserjet Pro MFP M177fw.

  You don't mention the operating system that you use, so I've included links to all the operating systems supported on the way to analyze.  There is a section called "How to scan with HP software" and there you can find a subsection entitled "How to scan to email.  It is in the subsection, you will find the instructions you need to follow to be able to scan to email.

  How to perform a scan: Windows XP

  How to perform a scan: Windows Vista

  How to perform a scan: Windows 7

  How to perform a scan: Windows 8

  How to perform a scan: OS X v10.8

  How to perform a scan: OS X v10.9