Color LaserJet Pro 200 M251nw: torn paper jam

Hello

One of the printers of the company I am based in had a printer Jam recently, some people tried to remove the paper from the printer and ended up ripping it (as seen in the image above). I was wondering what should do us from here, I tried to get out the paper but I didn't chance, any advice is appreciated

It seems that the paper is stuck in the fuser unit.  Only suggestion I can offer is to do a search on google for the service manual and look for instructions to remove fusion and unit once you have the fuser unit you should be able to find a way to remove paper stuck in it.  Removal of the fuser unit is not as simple as that.

Tags: HP Printers

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