Compatibility between Mac Lion and HP Officejet Pro 8500 problem

Similar Questions

• Mac does not print Officejet Pro 8500

  I have an Officejet Pro 8500 Wireless.  Last week I set up with a Belkin wireless router.  I work on both OS - a Windows WP and Mac Lion.  The XP is print wirelessly, without a break.  I got the Mac to recognize the printer, and Mac utility will print the wireless test pages.  However, when I send regular (of any type) documents to the printer, they never proceed with printing.  The window of State says they are printing, but nothing ever happens.

  I have already invested 20 hours in this and I hope that someone here might be able to help me solve this problem.

  Thank you

  If you are using Snow Leopard or Lion and you have the HP software before Snow Leopard (either from a CD not marked as compatible with 10.6 or you recently upgraded to Snow Leopard or Lion and had the software HP on your Mac before you upgrade - even if you made a standard from the old software uninstaller or installed new software on top of it) , you must uninstall the software by using the "scrubber":

  Go to Applications/Hewlett Packard / click Uninstall HP
  Click on continue
  Highlight your device in the left pane
  Press and hold Ctrl + Alt + Cmd keys on the keyboard at the same time as you click on uninstall< this="" is="" the="" scrubber="" option,="" there="" is="" no="" button="" labeled="">
  There will be a pop up that asks if you are sure you want to uninstall all hp software. (At this point, if you continue, all HP printers you have installed will need to be reinstalled)
  Click on continue and let it finish

  Restart your Mac

  Download and install this: http://support.apple.com/kb/DL907

  Now reset the printing system:

  -Sys Prefs, Print & Fax
  -Right (control) click inside the box that lists your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign + to add again. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

• Mini 110 and driver OfficeJet Pro 8500 wireless

  I have an OfficeJet Pro 8500 909 g installed a few months, and it works very well with three laptops from Dell and a Dell desktop computer using the wireless connection.  Then, I bought an HP Mini 110 and tried to install the drivers for the 8500 from the disk provided with the 8500.  During the system check that the installer has determined that the screen resolution of 1024 x 576 of the Mini 110 was insufficient and demanded a screen resolution pass at 800 x 600.  Tried installing online - same problem w / ground 1024 x 576.  Got in a chat online with an HP technician - it offered to download and install the HP DeskJet 990c driver and gave me clear instructions on how to do so, claiming that he was 'the solution '.  While I am has not opposed in principle to 'the solution', I asked too many questions and either it bailed out put or the session has expired.

  The questions are:

  (1) the 990 c driver is actually a viable solution?  Some other threads I've read indicate that "mixing and matching" printers and drivers can have unexpected and unwanted results.

  (2) I've read how to 'force' a change of screen resolution of 800 x 600, which probably (?) will I would install the 8500 drivers - but what happens if I change the sdcreen back to 1024 x 576 ground?  The ration of aspect printer or the print size or appearance get all messed up?

  (3) why does it matter even the resolution of the screen?  Is it a question of WYSIWYG?  If it does so then 1024 x 576 ground is going to be a problem w / almost any printer, is not?

  Thanks for any help you can give.

  Don

  The software requires a minimum of 800 x 600 resolution so that the HP software can be completely visible on the screen. If the vertical resolution is less than 600, then there is a chance of the window not being is not completely visible, and so you may have problems using the scanner software. Follow the document below to force the resolution to 800 x 600 temporarily to install the software. Once you change the resolution back to the native, the software will work, but the window CAN be cut and not be entirely visible.

  Click here

• Windows Vista 7 and HP Officejet Pro 8500 A910 connected wireless but does not properly

  I just moved in with roommate and wireless to connect to Windows Vista 7 with HP Officejet Pro 8500 A910... when I select print test page or a document to print, the printer and the computer are connected and respond, but instead of the test page or document the printer starts printing of dozens of pages of AI computer jargin: % BeginProlog %. : file Pscript_WinNT_ErrorHandler 5.0 0/currentpacking where{pop/oldpack...etc etc... This jargin continues for more than several pages. Anyone know what is the problem and how to fix?   Thank you, cropcircleguy

  Hello

  Please visit the link below to fix the problem.

  http://whp-Java.extweb.HP.com/ewfrf/wc/document?DocName=c01954177&LC=en&cc=us&DLC=en

• Re: HP Officejet Pro 8500 problem has with black ink printing

  I have an Officejet Pro 8500 a. I've done a clean print head.  I have a lot of HP black ink cartridges.  Print head State says black is good.  I get hardly any black printing.  All the colors are fine.  Help!

  Hi @di43

  I appreciate the troubleshooting you have already completed to solve the problem. I understand that the black ink not print as expected. Even if you already have some of the steps in the following document, I suggest you fill all the solutions advocated in the order they are presented, even if it means something you already tried; Printer prints a blank Page is not printing black or color of ink for the printer series e-all-in-one-HP Officejet Pro 8500.

  I hope this helps.

• Officejet Pro 8500 problem has scan (new)

  Mac 10.5.8 (Leopard, Snow Leopard no)

  I can't find any interface or driver for scanning, except the screen on the printer.

  Use of the screen, I have the choice of jpg and pdf (also by e-mail, but who do not need).

  Jpg: Gives Me a 200 dpi file that is only a part of 6 "x 4" of the page.

  PDF: Give me the whole page and I can "save under" a tiff file or anything else since Acrobat up to 1200 dpi, but the resolution is certainly not the 4800dpi promised in the specification of this machine. And there is no mention of the color depth.

  Where is the driver!

  I have never had a scanner that didn't come with a driver that could be imported into PhotoShop, offering an interface for different resolutions and cropping.

  Should I remove this printer?

  If so, is there an all-in-one that will scan photos properly?

  By the way, I was on the chat for a long time yesterday, because the yellow cartridge sunk and emptied at the time the implementation has been full. Cat person told me to call phone support today, but one of the service centres is down and the tree of phone hangs up on me.

  This is a very disappointing experience!

  Hello!

  Is that what you have already installed the printer software in your computer?

  If this isn't the case, run the disc that came with the printer and you will see the user interface for scanning.

  For more information, click on the link below.  It is precisely for your printer and the issue.  Good luck!

  http://support.HP.com/us-en/document/c02456650

  -claire

• HP Officejet Pro 8500 Premium a scanned PDF files in legal format, but I want letter format

  Hi, I have an iMac with OS 10.7.5 and my Officejet Pro 8500 a Premium makes the computer scans that are of legal size, when well even the original is letter size. I don't see how to change this in the HP utility. I don't have a scanner software, because I was able to install HP. My doc driver does not work either. Any ideas? Thank you.

  Hey @JosieB,

  Welcome to the Forums of HP Support!

  I understand that you encounter, software, scanning and ADF questions on your HP Officejet Pro 8500 a Premium e-all-in-one printer. I would like to work with you today with the resolution of these problems. To make the resolution of the problems I will divide this post into three sections. Each section represents one of your problems. I know that in your message you can set your analysis of the rather than a legal letter and that you use the HP utility by scanning because your drivers and software HP does not able to install correctly on your Mac. I'll also provide you with steps to solve this issue.

  Question 1: The software installs:

  Please perform the steps below to properly install your HP software and drivers for your printer on your Mac OS X 10.7.5 Officejet operating system.

  Step 1: Uninstall the drivers and software:

  Uninstalling the printer software
  
  Step 2: Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Step 3: Check the Apple updates:

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click update now
  5. Install your available updates
  6. Computer restart

  Step 4: Reinstall your software and drivers:

  Please click the following link to download and install the appropriate drivers for your HP Officejet:

  HP full feature software and drivers - OS X Lion v10.7

  If you need installation assistance once the drivers are downloaded, please visit the 2 documents below.

  USB: Install Help for Mac OS X 10.7

  Wireless: install Help for Mac OS X 10.7

  Question 2: Could not parse the format letter:

  Once your software is installed properly your HP or HP Scan utility software parameters must be set correctly once more. Here is the HP document on how to Scan with the HP scanning and software without scanning your Mac computer HP software. The support document also explains how to change the settings for scanning.

  Scan from OS X Lion v10.7 with full software functionality HP for HP Multifunction printers

  Failure help, you can also try:

  1 open The HP utility and select your device.
  2. based on Scan Settings open the "Scan to computer".
  3. click on the tab "scan tasks.
  4. Select the shortcut Scan allows to analyze, and then click modify.
  5. in the section of scanning from an HP device, click the blue triangle to expand the menu.
  6. in the expanded menu now, open the drop-down list next to Cultures to and set as letter
  7. click OK and try to scan the image.

  Question No. 3: Automatic Document does not work:

  Finally, in order to get your ADF, work again on your product, that I will give you some detailed troubleshooting steps. Because you have not noticed if you having paper jam errors or that the product just will not pick up paper at all in the charger, I'll give you the steps of troubleshooting for both scenarios.

  One "original jam: clear jam and press OK"Message appears.

  More than one Page at a time is nourished by the all-in-one -please only through 'three Solution: clean the automatic document feeder' of this document.

  Please let me know if the steps I have provided to resolve your problems. Good luck!

• OfficeJet Pro 8500 a: 8500 a plug the USB to the PC and wireless for Mac

  Our Officejet Pro 8500 a is connected via USB to our HP Pavilion running Windows 7. This connection works well. However, I tried to connect my iMac (OS 10.10.2) to the wireless printer with no success. If I disconnect the USB from the PC, I can connect wirelessly from my Mac. My question is: the Officejet Pro 8500 a does support multiple types of connections - one by USB and the other by wireless? If so, then I would appreciate help to understand why my Mac is not the 8500.

  Other details: our wireless router is Apple Airport Extreme. The wireless connection on the printer seems to work (I can print the details of this connection). However, when I try to add the 8500 to the Mac by using add printer, the printer does not appear. (The printer is lit and shows five bars of signal strength, SSID is correct and a valid IP address).

  My Mac is connected to the wireless network.

  Any suggestions?

  I was able to solve the problem of the printer with ethernet connection to the router that provides network wireless for PC and Mac. Now two machines are able to access the printer with no problems. By connecting with an ethernet cable, connect the printer wireless has been disabled. It had to be done because the wireless radio had become unreliable. The idea was that the blue wireless light never came. Thus by connecting wired LAN, all problems are gone. Thanks to the team of Geed for help.

• OfficeJet Pro 8500 909 a will not be re - install Mac 10.7.5

  I am very frustrated with this issue, I'll have. Here are the bullets:

  • Running Mac 10.7.5 (Lion).  Printer is connected to this computer through the USB port.
  • Has started to receive messages on my all-in-one HP OfficeJet Pro 8500 909 a scanning would work not and check the documentation for the aid.
  • While looking online and through some troubleshooting, I deleted my print printer to attempt to reinstall fees.

  The main problem I encounter is that I can't seem to re - install this printer no matter what I try.  Here's what I tried...

  • Tried to launch the HP (ver 2.3.15) CONFIGURATION UTILITY and DEVICE MANAGER HP (1.5.8) that was installed on this machine for the printer.  When going through the Setup utility, my device is not seen, so it is considered for a screen and then I invited me with a message that says that my device is not supported by the installer and I had to go to hp.com/support for more help.
  • When I go through SYS PREF > PRINT & FAX and try to click on the '+' to add a PRINTER, the printer never shows in the choice of 'default' as being same / connected.
  • When I go to find help on the support site, the indications only can I find tell me I should use for the Lion, update the Apple software to download the latest update (which I'm sure has already downloaded on this machine in the past).  Tried to restart my Mac, reboot and disconnect all the wires between the printer and Mac, to see if it would work the update of software this printer is connected.
  • I scoured the HP website to try to find the "utility installation hp for lion" install file, but it doesn't seem to be available as a manual download - each direction pointing right back on software updater.

  It is where I am at-I feel like I'm stuck in this small black hole where I can't use the HP Installer on this machine b/c it is too old and I can't download something 'new' of Apple Software Updater.  I did go to the Apple website and download the drivers for Mac OS x Mountain Lion & Lion. I have installed for this machine, restart and still nothing that shows this as a connected USB printer.

  Help, please.

  Chad

  Hi chadkafka,

  Follow the steps below

  1. check that your USB cable is good using a new

  2 open the system preferences and then right-click in the white area open. Select the Reset printing system

  Note: If you have installed other printers this will remove all printers in the print queue.

  3. open utility disk, then on your hard drive. Click on repair disk permissions

  4. connect the USB cable to a Mac and then select now, when it asks you to install the printer

  5. click on the apple icon Mac in the upper left corner and then run software update to reinstall the printer using the ASU.

  Let me know if you get the printer installed successfully?

• HP Officejet Pro 8500 has Plus: HP Officejet Pro 8500 a cannot scan more on the purchase of Mac

  I have not had any problems using the printer or scanner on the HP Officejet Pro 8500 has more when I had my old laptop to Windows 7. There was some HP software installed from a CD that allowed me to open the HP application and adjust the settings for scans, save multiple scans in a single PDF etc...

  Since switching to a new Mac OSX desktop computer, I can't install it whatever that either the old CD from my Mac has no CD/DVD drive. The only application of HP on my Mac is now HP ePrint, and which does not seem to offer something to scan with.

  The other option that have left me is to connect the Mac to the printer by USB, then choose:

  Scan > computer > iMac > save in Jpeg.

  But I get the following error message:

  "Connection error".

  The connection to the computer is down or HP scanning application cannot detect the OCR software. Check the computer for more details".

  What do I need to install, or the difficulty to get the scanner to work on my Mac please?

  Hi Karlos444,

  Unplug the printer and reset the printing system:

• HP officejet pro 8500 a909g driver for mac 10.10.3

  Hello

  I am not able to scan/print through HP officejet pro 8500 a909g 10.10.3 Mac.

  I think because of no proper drivers, scanning/printing does not work.

  What should do?

  Hi @pan1490,

  Welcome to the HP Forums!

  I understand that you cannot print or scan with your HP Officejet Pro 8500 a909g on Mac OS X 10.10.3 Yosemite to. And I'm happy to see it for you!

  To verify that your printer hardware is functional, you are able to make copies of the scanner glass? Copy of a multi-page Original.

  If you are able to copy, then I recommend to install this driver, HP v3.1 for OS X printer drivers, which is the only driver I know for this printer on Mac OS X 10.10.3 available. Please see this post, Re: iMac OS X 10.9.3 scan driver for HP OfficeJet Pro 8500 a A910a to iMac doesn't seem to be, by my colleague @Sunshyn2005. How to scan without HP on Mac software.

  Hope this solves your problem and have a nice day!

  "Please click the Thumbs up icon below to thank me for having responded."

• HP officejet Pro 8500 a: HP officejet Pro 8500 has driver software for Mac OS v 10.10.2

  Dear Sir

  could you please provide me with the HP officejet Pro 8500 (A910a) a software driver for MacBook pro (OS X Yosemite v10.10.2) everything in is not available on the site.

  Kind regards

  Hello Sabrina,

  Welcome to the HP Forums.

  I see that you need the software and drivers for your printer on the Mac 10.10 operating system.

  The reason why you are not able to locate is simple because they are not available at this time.

  I have a suggestion that you can try.  Please click on the following link for HP v3.0 for OS X printer drivers.

  This driver will give you the possibility to print from your Mac.  You can use the scan to Apple for any analysis software that is already on the Mac.

  I hope this information is useful and if you have any other questions, do not hesitate to ask.

  See you soon,.

• HP Officejet Pro 8500 a on Mac full install

  I have the HP OfficeJet Pro 8500 has more software installed on my HP Pavilion DV7 (wireless connection).  It works very well on all the features, including the scan and e-Print.

  I recently bought a MacBook Pro with OS X 10.9.2 Maverick.  If found the HP printer without my nothing to do and I can print from it without any problem.

  I want to install the update of the driver to make it me scan to it for the Mac.  However when I look on the net, everything seems to be able to find is the update for the e-print, I have already installed.

  Can anyone help?

  Hi there obxperson99,

  I read your discussions and messages on your concern with the digitization of the Mavericks.

  Even if you have been informed that no full functionality driver and the software is available for your 8500 has more and 10.9, there may be a work around options for you can scan. See the link below for details.

  How to perform a scan: OS X v10.9 - click on "Scan without HP software" and you will see 3 methods to choose from.

  I hope this helps!

• No computer detected in scan only Mode. OfficeJet Pro 8500 a. MAC OS10.9

  My 8500 does not detect my computer in scan mode.  Printer and computer are on the network.  I can print from my computer.

  Instructions for a "connection error" or "Computer no. detected" Error Message is displayed during the scan only go up to 10.8 and when following the directions for open print Queue and the window opens but with no settings of the printer.

  Re: Officejet Pro 8500 has MAC OS10.7 any computer not detected in scan only mode

• OfficeJet Pro 8500 has MAC OS10.7 any computer not detected in scan only mode

  From 23/10/2013, my HP Officejet Pro 8500 has in scan mode indicates "No computer detected" but print wireless without difficulty. I use a Mac Mini with OS10.7. The scan worked fine a few weeks ago. I suspect that the recent updates to Mac or HP caused this problem. All solutions?

  Hi barneyw,

  I want to help you with your problem of scanning. Follow the steps described in this document for a "no computer detected" Error Message is displayed during the scan.

  Let me know if this helped and feel free to contact me if you need further assistance.

  Thank you