Computer BSOD on wake up from sleep
I just got a new computer and whenever I wake it up from sleep I get a BSOD. I am running Windows 7 Home Premium 64-bit. Here's the minidump file: http://www.mediafire.com/?f9kd37i9155ju3h
Gabriel
What is your computer brand and model?
The computer was bought in what country?
The dumpfile report is geared towards an error involving turd USB 3 hub, specifically EtronXHCI.sys. You have an external drive connected to the hub? What brand and model?
Tags: Windows
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I suggest you follow the methods provided for in the given article.
Method 1: Put the computer in a clean boot state to see if there is a software conflict as the clean boot helps eliminate software conflicts.
http://support.Microsoft.com/kb/929135
Note: After completing the steps in the clean boot troubleshooting, follow the steps in the link to return the computer to a Normal startupmode.
Method 2: Update the video card drivers.
http://Windows.Microsoft.com/en-in/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly
Note: Refer to the section that says download and update a driver yourself.
You can also install the patch that is available in the article.
http://support.Microsoft.com/kb/983615
For your reference: resolve stop (blue screen) errors in Windows 7
http://Windows.Microsoft.com/en-in/Windows7/resolving-stop-blue-screen-errors-in-Windows-7
Note: After you perform troubleshooting steps to clean boot, follow the steps in the link to start the computer to Normal startup mode.
Important: when running chkdsk on the drive hard if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data may be lost.
I strongly recommend to back up all your important files and folders on an external storage device before performing any type of repair operating system or upgrade.
System Restore warning: When you use system restore to restore the computer to a previous state, the programs and updates that you have installed are removed.
If you need help with the Windows operating system, just tell me and we will be happy to help you.
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I suggest that you do power off the laptop and check.
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Look in the event viewer to see the error message or error code originally this problem.
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1. Since when are you facing this problem?
2. don't you make recent changes?
I suggest you to follow these steps and check if that helps:
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Check allow this device to wake the computer includes a graduation.
Here are the steps:
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http://support.Microsoft.com/kb/838398It will be useful.
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It is the way I got it to work.
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If you bought the Apple MBP, not a reseller, you can return the MBP for an Exchange or refund within 14 days of the date of purchase. Otherwise, I suggest you have the MBP valued at an Apple store genius bar and repaired if necessary under the provisions of the warranty.
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