computer could not reboot after the system restore and now do not start or respond to f2 or f8

My brother prefomed a system restore, after restoring the system, that it has restarted, however never got to the windows form.

Then he turned the system with a difficult start, which got stuck before the windows screen.

so after I told him trying to start with f8 during boot, this has had no response.

then I had him find his records recovery and told him to start while now the f2 and his computer crashes when you try to find its usb devices.

I have no idea of what is wrong and worry that it will not respond to f8 or f2 start

Look at the top right of your keyboard.

You can have a F-Lock key that prevents you using F2 or F8.

See you soon. Mick Murphy - Microsoft partner

Tags: Windows

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    Answers from Microsoft supports the engineer.
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    Follow these steps and check if they help.

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    Reference:

    http://support.Microsoft.com/kb/917964

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    Don't forget to do a backup when offered. I hope you find and
    eliminate the infection.
     
    "crashbbandicoot" wrote in message
    News: 351ebb9b-60aa-47 d 2-9b 13 - e309f4ee035b...
    > When the computer starts, it must choose to leave a program unknown
    > access the system all that it shows is a black screen. When
    > you click on allow, he pulls up a virus scanner that says that there are all kinds of
    > but the virus program is the virus itself, because this virus program is
    > not really on the computer. When you try to run the system restore it says this
    > option has been disabled by the administrator. Also, I can't find how to
    > system recovery and boot the computer back to its original settings.
    > Please help. It's not my laptop that is having this problem, but my
    > computer of roommates. Thank you for your time, I'm out of ideas and
    > seriously needed a little help. I tried already running
    > repair system through prerssing F8 in the boot menu and has no
    > work. also try the system restore via the SafeMode command prompt has no
    > not work.
    >
     
     

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