Computer does not read discs

Similar Questions

• CD/DVD drive does not read discs on Equium A100

  My cd/dvd drive does not read any discs be it, white, written or commercially written. It opens and closes and is light to show that he is working on. Device Manager indicates that the device is functioning properly.

  Tried the update of drivers, no update available. Tried restoring the system back 1 day and 1 week and 1 month, then and still the problem cannot be corrected. When I put a cd/dvd in the drive and try to access it, it says: D:\ is not accessible. The request could not be performed because of an i/o device error.

  Can someone help me I tried everything my friends and I can think, or is it better to send just to toshiba warranty.

  If the solution proposed by James will not help, you should try to remove the drive to CD/DVD in Device Manager.
  After phone restart the operating system will recognize and initialize the disk again.
  After this review of the procedure if you can read, write the middle.

• The CD/DVD drive does not read discs

  Hi, I have a COMPAQ Presario CQ40 with optiarc DVD RW AD - 7561 ATA Device driver, recently the drive does not work properly. It can read and burn the disc, that I already used, but when it's a new (disc white) it does not read the disc.  It has an error message "make sure that the disc uses a format windows recognizes. If the drive is not formatted, you must format it before you use it. "the disc is the format that would recognize the system.  I tried to uninstall the drivers and reinstalled from the Device Manager, but nothing works, tried too much microsoft fixit, always the same.  Hope that there is another work around here... Thank you...

  Have you tried using other burning software?

  Try this free you see if you receive messages.

  http://CDBurnerXP.se/

• does not read disc

  I deleted norton 360 to my laptop, it was exepired and now when I put in a disc it does not read

  Have you used this tool to remove Norton? If not, give it a try and see if it does the trick.

  https://www-secure.Symantec.com/Norton-support/JSP/help-solutions.jsp?docid=20080710133834EN&product=home&PVID=f-home&version=1&LG=English&CT=us

  I hope this helps.

• Computer does not read USB drives

  original title: USB keys

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • my new laptop does not read a USB

  What happens when you insert the USB - anything?  He make up a menu of options or give you any error messages or anything like that?

  If you go to start / computer use you see the USB it?  If so, double-click it to open it.  If this isn't the case, read on.

  Go to start / Control Panel / administrative tools / computer management / disk management and see if you can see the USB it.  It cannot be listed with a letter, but it may still appear.  If it is there, please post any information on this subject, he said EXACTLY Word for Word.  If she's not here, it is not really considered by the system.

  You have an another USB, you can try in the machine to see if she had somethiing to do with the stick rather than the PC?  You have another PC on which connect the stick to see if it works on another computer.  Have you ever used this front USB on any computer or is it new?

  You have all other USB devices connected to your system and they work well?  If this isn't the case, you have a USB mouse or other device, you can test on the computer to see if it works (if we exclude a problem with the USB ports or USB drivers).

  To be honest, as it is a new computer, I would contact the technical assistance service and to ask for help they should be happy to offer because it is a new computer from the computer.  They may be able to help more of us because they know that their systems better than we do (and I don't even know the manufacturer of your computer, the USB key, or almost anything).  In some cases, to play with the system without contacting them can void the warranty and you certainly don't want to do.

  I hope this helps.  If not, please answer my questions and give me the results of the procedures I asked you to try (including contact with the manufacturer) and we will see where to go from there.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• computer does not read the disc

  my computer used to read any disk and was able to burn CDs now it reads only DVDs. How can I fix

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then check the cables
  both ends. Remove and replace, do not just tight. For laptops, you can often clean power
  and contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the system manufacturer
  and the manufacturer of the device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD &)
  Burn DVDs and CDs and read DVDs). So it is not unusual for 1 or 2 operational parts while
  others do it properly.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates
  and the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry settings for your
  CD/DVD drive someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• CD/DVD does not read discs on Pavilion G6 2293SA laptop computer running Windows 8 :(

  Hey there

  I would be very grateful if someone could help me with this.

  I bought the G6 Pavilion in November last year. When I got home I went to a recognize (as recommended) recovery disks but the laptop there is a blank disc in the drive. I tried a couple of different brands, but nothing worked and I got to the PC world. They couldn't work out what the problem was if gave me a replacement, and exactly the same thing happened. They claimed that it was probably one of the "many problems with window 8'. Finally, I tried some Sony DVD - R discs and it worked (hooray!).

  However, since that time the player rarely works properly. It seems to work ok program disks, but don't like them burn all discs. It has never worked through iTunes, for a few days, it let me burn some discs of music with Cyberlink Power2Go but it no longer works.

  Sometimes when I go hard disk it will say there is no disk in it (when it exists) or is it in use? We'll see what he does today... OK, Virgin (Sony CD - RW) drive... the hard disk is whirring... but nothing happens on the screen. OK, navigate to my computer... Double-click the icon and it says: "How do you use this disk" and gives me two options: "as a USB' or 'player with a CD/DVD '. However, it only allows me to choose the first option (which I don't) and even if I click ok on the flash drive option, it says that the drive must be formatted, mess around trying to do for about 10 minutes and then says format failed.

  Can anyone suggest anything? PC World that it is a software problem and my problem (thank you guys). Really grateful for any help.

  See you soon

  Paul

  I suggest using the corresponding update firmware in the driver download section.  Who looks more like a problem of hardware/firmware for me. Use Device Manager to select the firmware update software good optical disc. If the firmware update does not resolve the problem, thencontact HPfor warranty repair.

  Best regards
  ERICO

• Why laptop does not read discs

  Hey people, I know nuthing about computers, my question is why my laptop does play not any DVD, CD or blank disc? It was, my machine stopped working yesterday. 2 day I put any type of disc and the custom of lappyjus read, it makes funny noises, AutoPlay will not come to the top and does not record on the screen when I look in my computer. I have 3 media players in the laptop, it has something to do with my problem? am I missing drivers or codecs?

  Hi mmatt3,

  "Funny noises? It maybe the CD/DVD drive is endangered. You may need to have the disc extracted by a computer repair shop or, if the laptop is still under warranty, contact techncial support people of the PC manufacturer.

  John Barnett MVP: Windows XP Expert associated with: Windows Desktop Experience: Web: http://www.winuser.co.uk ; Web: http://xphelpandsupport.mvps.org ; Web: http://vistasupport.mvps.org ; Web: http://www.silversurfer-guide.com

• Qosmio DX1210 - ODD does not read discs

  Hello, I was asked to help fix a friends computer its an
  Toshiba DX1210 all-in-one desktop.

  its about 1 years with no problems until today the hard drive has suddenly stopped reading discs completely it custom similarly recognize that there is a disc inside.

  I know there is a possibility that the laser is broken, but I want to eliminate everything before I propose to replace the ODD.

  ODD:
  HL-DT-ST BD - RE BT11F

  I have looked everywhere for an answer and did everything I learned to do in the past, but nothing has worked.

  I used restore points.
  Uninstalled the driver then rebooted to reinstall it (installation is a breeze and everything works).
  Reformatted your entire computer (created a backup and restored everything after that she did not).

  I'm stuck on this 100% and really want anyone who might have the answer for me or even to suggest something that would be a great help.

  With regards to your friendly IT Junkie

  MSG to the moderators if this is the wrong thread for this, please direct me to the right pair

  Hello

  Have you tried to clean the laser lens?
  Do this by using a fluid tip and alcohol of wadding.
  Be very careful and don't use force

  I had problems reading some discs and cleaning the laser lens has solved most of my problems with CD/DVD player.

• Satellite P200 - 1FC - CD/DVD does not read discs

  I have a Satellite P200 - 1FC ' CD/DVGW TSSTcorp TS-L632D ATA Device will not read CDs or DVDs and do not respond. Device Manager shows that this device does not work correctly.

  Can you please help?

  Hello!

  Try to remove the drive from Device Manager CD/DVD, and then restart the laptop. It work?

  If this isn't the case, you should try to remove the upper and lower filters:
  (1) run Regedit (start-> Run-> Regedit)
  2) navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class {4D36E965-E325-11CE-BFC1-08002BE10318}
  (3) in the right pane, delete the "UpperFilters" key and delete the key "LowerFilters".
  (4) restart.

  Good bye

• Why my computer does not read my SD card?

  I have an acer x 3810 with vista. I inserted my SD card into the reader and it did not read. When I looked at the drivers installed, it appeared to save even not that I have a SD card.  What should I do?

  Hello

  Check their documentation online with Support from Acer, pilots and diagnostcs.

  Acer - USA - Service and Support - drivers
  http://us.Acer.com/Acer/service.do?LanguageISOCtxParam=en&CTX2.c2att1=25&CountryISOCtxParam=us&ctx1g.c2att92=447&ctx1.att21k=1&CRC=3618978704

  Acer - worldwide
  http://www.Acer.com/worldwide/selection.html

  -----------------------------------------------------

  If you can not get the card reader to work, it can be replaced or an external card reader is not
  Dear.

  They go bad sometimes. Try these:

  / Settings (BIOS/CMOS) often F2 when you start then look at the screen - make sure that the USB port is enabled.

  -----------------------------------------------------------------------------------------------------------------------

  Control Panel - Device Manager - hard disk - drive SD card or similar - double click - tab driver-
  Click on update drivers (this likely will do nothing that MS is far behind the certifying drivers) then right click
  following the UNINSTALL.

  Now bring the controllers USB - right click - UNINSTALL everything in category one at time EXCEPT
  the category itself - REBOOT. This will refresh the USB driver stack.

  Here is the similar procedure under XP, Vista is the same, except that we need to clear the specific device if present.
  http://support.Microsoft.com/kb/310575

  Do 1 above.

  USBDeview is a small utility that lists all USB devices currently connected to your computer, as
  Although all USB devices that you previously used. Run Options and check the 1st three choices to
  see if one is there. You can remove all instances of the drive and restart again.
  http://www.NirSoft.NET/utils/usb_devices_view.html

  Start - type in the search box - Windows Disk - find Windows Disk Management on the list above.
  Right-click - look RUN AS ADMIN to see if there is a drive letter assigned or a conflict.

  Check with the manufacturer of your system for the updated drivers - some card readers to do not use windows
  drivers.

  ----------------------------------------------

  If necessary try these two:

  Tips for solving problems of USB devices - and a Mr Fixit
  http://windowshelp.Microsoft.com/Windows/en-us/help/c39bd203-f729-47a4-8351-83291e13c8a81033.mspx#EGB

  Hardware devices not detected or not working - Mr. Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• my computer does not read the Insert the disc inserted flash drive/request

  This is the first time that I had this problem. I insert the flash drive in the ubs port and the computer asks me to insert the disc. I right click on drive H and click Open and asked to insert the disk in the computer.

  Hi dpvhouse,

  1. This only happens when using the Flash Player?

  You can try to change the drive letter and check.

  a. right-click on my computer and choose Manage

  b. click on disk management

  c. right-click on your USB key and select 'change drive letter and paths '.

  d. reinsert the flash drive to the computer and see if it works

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer

• CD drive does not read discs, can not update "multimedia controller" in Device Manager

  Hello, I tried to get my CD drive to read CDs and DVDs and we tried the update driver software.

  It says my driver "matshita dvd ram uj 850 s ATA device ' is up-to-date, but I see no specific driver CD, but no yellow exclamation point in" readers of CD-ROM/DVD-Rom ".

  The only thing with a yellow exclamation mark in Device Manager is in "other devices" and is called "multimedia controller".

  When I try to update this device it says

  "windows driver not found software for your device.

  I tried to uninstall the driver and then restart, but he still has the exclamation yellow on restart.

  I have a sony VAIO pcg8w1m with windows 7 ultimate.
  Does anyone know which specific driver, I'm looking or if something can be a problem?
  Someone at - it other ideas I could try? Thanks for reading this!

  OK, for the problem with the CD of music sometimes having "exclusive mode" active "blocks" audio CD so try disabling the "exclusive mode":

  Right click on the speaker icon in the Notification area of the taskbar > playback devices > then under "Playback" tab, click on "Speakers" (or the default unit) > properties > advanced > remove the check mark in front of "Allow applications to take exclusive control of this device" > OK

  For the "unknown device" can you, in Device Manager, right click on the "unknown device" and "Uninstall" the device and restart the computer and let Windows redetect the device.

  The device still presents itself as an "unknown device"?

• Computer does not read the CD

  It's a new compuyer yet noy reads CDs

  Hello

  You have a third installed on your computer a CD/DVD burning software?

  Are you able to see the drive in Windows Explorer?

  Here are some steps you can try to resolve your problem.

  Method 1:

  Try reinstalling the drivers from CD/DVD, follow the procedure described here below.

  Click Start > right click on computer > Manage > Device Manager > expand CD/DVD drive > right click on the option below and click on uninstall. Now, restart the computer to install drivers from CD/DVD driver Windows cache.

  Method 2:

  Try to run the automated tool included in the link below.

  The problems of the CDs or DVDs

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-CDs-or-DVDs

  Let us know if this helps

  Concerning
  Anthony.

• Drive does not read discs on my Satellite A100-192

  Hello

  Today, I want to watch a dvd movie, I inserted the disc in the drive and waited for an automatic start to play... nut that has nothing happened.
  Drive LED's all the time and I can't access the drive in windows. I tried with several original discs of dvd and cd Virgin/i don't have anything else here.

  What could cause this problem?
  I tried it in Windows XP and Vista Beta 2 :/

  Best regards
  Krystian

  Hello

  A question: have you used the Toshiba Recovery CD? If this isn't the case, please check if this problem appears on the image of Toshiba.

  If you n t get messages from auto-start after inserting it into the drive DVD so I would first check the settings.
  Please right click on the drive icon. Please select the AutoPlay tab.
  There you can choose the dvd movie and select an action. Otherwise you can activate the prompt option me each time to choose an action

  If this doesn't help then you can also try to remove the drive from Device Manager. After this procedure, please restart the device. The operating system should recognize the drive again. Then try to play new DVDs