does not read disc

I deleted norton 360 to my laptop, it was exepired and now when I put in a disc it does not read

Have you used this tool to remove Norton? If not, give it a try and see if it does the trick.

https://www-secure.Symantec.com/Norton-support/JSP/help-solutions.jsp?docid=20080710133834EN&product=home&PVID=f-home&version=1&LG=English&CT=us

I hope this helps.

Tags: Windows

Similar Questions

  • CD/DVD drive does not read discs on Equium A100

    My cd/dvd drive does not read any discs be it, white, written or commercially written. It opens and closes and is light to show that he is working on. Device Manager indicates that the device is functioning properly.

    Tried the update of drivers, no update available. Tried restoring the system back 1 day and 1 week and 1 month, then and still the problem cannot be corrected. When I put a cd/dvd in the drive and try to access it, it says: D:\ is not accessible. The request could not be performed because of an i/o device error.

    Can someone help me I tried everything my friends and I can think, or is it better to send just to toshiba warranty.

    If the solution proposed by James will not help, you should try to remove the drive to CD/DVD in Device Manager.
    After phone restart the operating system will recognize and initialize the disk again.
    After this review of the procedure if you can read, write the middle.

  • The CD/DVD drive does not read discs

    Hi, I have a COMPAQ Presario CQ40 with optiarc DVD RW AD - 7561 ATA Device driver, recently the drive does not work properly. It can read and burn the disc, that I already used, but when it's a new (disc white) it does not read the disc.  It has an error message "make sure that the disc uses a format windows recognizes. If the drive is not formatted, you must format it before you use it. "the disc is the format that would recognize the system.  I tried to uninstall the drivers and reinstalled from the Device Manager, but nothing works, tried too much microsoft fixit, always the same.  Hope that there is another work around here... Thank you...

    Have you tried using other burning software?

    Try this free you see if you receive messages.

    http://CDBurnerXP.se/

  • Why laptop does not read discs

    Hey people, I know nuthing about computers, my question is why my laptop does play not any DVD, CD or blank disc? It was, my machine stopped working yesterday. 2 day I put any type of disc and the custom of lappyjus read, it makes funny noises, AutoPlay will not come to the top and does not record on the screen when I look in my computer. I have 3 media players in the laptop, it has something to do with my problem? am I missing drivers or codecs?

    Hi mmatt3,

    "Funny noises? It maybe the CD/DVD drive is endangered. You may need to have the disc extracted by a computer repair shop or, if the laptop is still under warranty, contact techncial support people of the PC manufacturer.

    John Barnett MVP: Windows XP Expert associated with: Windows Desktop Experience: Web: http://www.winuser.co.uk ; Web: http://xphelpandsupport.mvps.org ; Web: http://vistasupport.mvps.org ; Web: http://www.silversurfer-guide.com

  • Qosmio DX1210 - ODD does not read discs

    Hello, I was asked to help fix a friends computer its an
    Toshiba DX1210 all-in-one desktop.

    its about 1 years with no problems until today the hard drive has suddenly stopped reading discs completely it custom similarly recognize that there is a disc inside.

    I know there is a possibility that the laser is broken, but I want to eliminate everything before I propose to replace the ODD.

    ODD:
    HL-DT-ST BD - RE BT11F

    I have looked everywhere for an answer and did everything I learned to do in the past, but nothing has worked.

    I used restore points.
    Uninstalled the driver then rebooted to reinstall it (installation is a breeze and everything works).
    Reformatted your entire computer (created a backup and restored everything after that she did not).

    I'm stuck on this 100% and really want anyone who might have the answer for me or even to suggest something that would be a great help.

    With regards to your friendly IT Junkie

    MSG to the moderators if this is the wrong thread for this, please direct me to the right pair

    Hello

    Have you tried to clean the laser lens?
    Do this by using a fluid tip and alcohol of wadding.
    Be very careful and don't use force

    I had problems reading some discs and cleaning the laser lens has solved most of my problems with CD/DVD player.

  • CD/DVD does not read discs on Pavilion G6 2293SA laptop computer running Windows 8 :(

    Hey there

    I would be very grateful if someone could help me with this.

    I bought the G6 Pavilion in November last year. When I got home I went to a recognize (as recommended) recovery disks but the laptop there is a blank disc in the drive. I tried a couple of different brands, but nothing worked and I got to the PC world. They couldn't work out what the problem was if gave me a replacement, and exactly the same thing happened. They claimed that it was probably one of the "many problems with window 8'. Finally, I tried some Sony DVD - R discs and it worked (hooray!).

    However, since that time the player rarely works properly. It seems to work ok program disks, but don't like them burn all discs. It has never worked through iTunes, for a few days, it let me burn some discs of music with Cyberlink Power2Go but it no longer works.

    Sometimes when I go hard disk it will say there is no disk in it (when it exists) or is it in use? We'll see what he does today... OK, Virgin (Sony CD - RW) drive... the hard disk is whirring... but nothing happens on the screen. OK, navigate to my computer... Double-click the icon and it says: "How do you use this disk" and gives me two options: "as a USB' or 'player with a CD/DVD '. However, it only allows me to choose the first option (which I don't) and even if I click ok on the flash drive option, it says that the drive must be formatted, mess around trying to do for about 10 minutes and then says format failed.

    Can anyone suggest anything? PC World that it is a software problem and my problem (thank you guys). Really grateful for any help.

    See you soon

    Paul

    I suggest using the corresponding update firmware in the driver download section.  Who looks more like a problem of hardware/firmware for me. Use Device Manager to select the firmware update software good optical disc. If the firmware update does not resolve the problem, thencontact HPfor warranty repair.

    Best regards
    ERICO

  • Satellite P200 - 1FC - CD/DVD does not read discs

    I have a Satellite P200 - 1FC ' CD/DVGW TSSTcorp TS-L632D ATA Device will not read CDs or DVDs and do not respond. Device Manager shows that this device does not work correctly.

    Can you please help?

    Hello!

    Try to remove the drive from Device Manager CD/DVD, and then restart the laptop. It work?

    If this isn't the case, you should try to remove the upper and lower filters:
    (1) run Regedit (start-> Run-> Regedit)
    2) navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class {4D36E965-E325-11CE-BFC1-08002BE10318}
    (3) in the right pane, delete the "UpperFilters" key and delete the key "LowerFilters".
    (4) restart.

    Good bye

  • Computer does not read discs

    I bought a program that designs business cards for my business and when I insert the disc in the tray on my laptop and close the drawer, nothing happens. I hear a clicking noise, but nothing appears on the screen. I also tried a movie in the model, and it does not work either. I tried the disks in a different cell, and they do not work. Anyone know what could be the problem?  Thank you.

    Hi DwightFi,

    ·         Remember to make changes?

    Follow the steps in the below mentioned article and check if it helps.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs

  • CD drive does not read discs, can not update "multimedia controller" in Device Manager

    Hello, I tried to get my CD drive to read CDs and DVDs and we tried the update driver software.

    It says my driver "matshita dvd ram uj 850 s ATA device ' is up-to-date, but I see no specific driver CD, but no yellow exclamation point in" readers of CD-ROM/DVD-Rom ".

    The only thing with a yellow exclamation mark in Device Manager is in "other devices" and is called "multimedia controller".

    When I try to update this device it says

    "windows driver not found software for your device.

    I tried to uninstall the driver and then restart, but he still has the exclamation yellow on restart.

    I have a sony VAIO pcg8w1m with windows 7 ultimate.
    Does anyone know which specific driver, I'm looking or if something can be a problem?
    Someone at - it other ideas I could try? Thanks for reading this!

    OK, for the problem with the CD of music sometimes having "exclusive mode" active "blocks" audio CD so try disabling the "exclusive mode":

    Right click on the speaker icon in the Notification area of the taskbar > playback devices > then under "Playback" tab, click on "Speakers" (or the default unit) > properties > advanced > remove the check mark in front of "Allow applications to take exclusive control of this device" > OK

    For the "unknown device" can you, in Device Manager, right click on the "unknown device" and "Uninstall" the device and restart the computer and let Windows redetect the device.

    The device still presents itself as an "unknown device"?

  • Drive does not read discs on my Satellite A100-192

    Hello

    Today, I want to watch a dvd movie, I inserted the disc in the drive and waited for an automatic start to play... nut that has nothing happened.
    Drive LED's all the time and I can't access the drive in windows. I tried with several original discs of dvd and cd Virgin/i don't have anything else here.

    What could cause this problem?
    I tried it in Windows XP and Vista Beta 2 :/

    Best regards
    Krystian

    Hello

    A question: have you used the Toshiba Recovery CD? If this isn't the case, please check if this problem appears on the image of Toshiba.

    If you n t get messages from auto-start after inserting it into the drive DVD so I would first check the settings.
    Please right click on the drive icon. Please select the AutoPlay tab.
    There you can choose the dvd movie and select an action. Otherwise you can activate the prompt option me each time to choose an action

    If this doesn't help then you can also try to remove the drive from Device Manager. After this procedure, please restart the device. The operating system should recognize the drive again. Then try to play new DVDs

  • Qosimo G20: Device i/o error - DVD drive does not read CD

    Hi, im having a problem with the dvdrw drive on the G20 PQG20E Qosimno, it does not read discs, the only drive that reads without problems is to restore dvd and Heroes (dvd movie) and origonal CD, it does not read any cd s that are not original.
    I get a "D:\ is not accessible.
    The request could not be performed because of an i/o device error"

    Anyone have any ideas?

    Thank you!

    Simon.

    Hello

    I guess the discs not all burnt gift? t working in this player.
    I know that not all media work on all players. In the manual, you should find a list of tested and good work supports.
    I recommend that you test the CD and DVD that is recommended in the user's manual.

  • Windows 7 - DVD does not read the disk on the computer.

    My DVD does not read discs, when I click ion DVD player on my desktop shows insert a disk me error help

    Hello

    Follow these steps to remove corruption and missing/damaged file system repair or replacement.

    Start - type in the search box - find CMD top - RIGHT CLICK – RUN AS ADMIN

    sfc/scannow

    How to fix the system files of Windows 7 with the System File Checker
    http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

    Then run checkdisk (chkdsk).

    How to run check disk in Windows 7
    http://www.SevenForums.com/tutorials/433-disk-check.html

    ==========================================================

    After the foregoing:

    References to Vista also apply to Windows 7.

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The DVD player does not work after installing Windows 7
    http://support.Microsoft.com/kb/975270/

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
    Setup after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and the
    correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry settings for your
    CD/DVD drive someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://Club.myce.com/F61/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
    nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

    DevManView - free - an alternative to the standard Windows Device Manager, which displays
    all devices and their properties in flat table, instead of the tree viewer
    http://www.NirSoft.NET/utils/device_manager_view.html

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • MY CD/DVD DRIVE DOES NOT READ THE DISC READABLE

    MY CD/DVD DRIVE DOES NOT READ ANY READABLE DISK ALL OF A SUDDEN.

    I DON'T KNOW WHAT IT IS.

    I CAN HEAR THE COMPUTER TRYING TO READ BUT IT ME SAID JUST THAT HE HAS NO DISC INSERTED OR THAT THE DISC IS BLANK WHEN ITS CLEARLY NOT.

    IT would NOT be RETURNING to PLAY AUDIO CD IN iTUNES or WINDOWS MEDIA PLAYER.

    HELP PLZ

    Hello

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then check the cables
    both ends. Remove and replace, do not just tight. For laptops, you can often clean power
    and contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the system manufacturer
    and the manufacturer of the device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and the
    correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
    drive from someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    I hope this helps.
    Rob - bicycle - Mark Twain said it is good.

  • How do burn you a DVD, Media Player does not read a blank disc

    How to burn a DVD in Windows Media Player or Windows XP Professional with a burning software free when my DVD / CD drive does not read a blank DVD

    Hi mikebrownbridge,

    ·         You get the error message?

    ·         Did you do changes on the computer before the show?

    ·         He has already worked?

    Follow the steps in the article.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs

    Burn a CD or DVD in Windows Media Player (Applicable to Windows XP)

  • SD-2212 drive does not read some DVD - Satellite 1410

    Hello every1,
    I have the Satellite 1410 604 for more than 2 years, with player combo mentioned above...
    It serves me right, except that it does not read certain types of dvd media, and I use only high quality DVD Verbatim...
    It happens that in the last months. It is not my main computer but it's to use in my house, and it really bothers me when my sister or father takes the new A60 Pro satellite on the road (its battery is better), I can't use last discs on it. So if there is a cause of upgrade, firmware I can't find on this site...

    Thanks in advance...

    Hello

    I don t think that the firmware update will solve this problem because this pilot acknowledged this DVD some time ago.
    In addition, I put t found any firmware of this drive on the Toshiba site.

    But check if the disk by removing the procedure will solve this problem. So why go to Device Manager and remove the disc. After again starting the operating system should recognize the drive again

    Good bye

Maybe you are looking for