computer hangs when closing down

My computer doesn't completely stop, he says it is installing an update and never stop. I can get it to stop holding down the power button.

Any ideas or solutions?

I would start by launching a verification of the file system and can we get your Event Viewer logs?

Please read this wiki to know how to find and download your Event Viewer logs

Please run a check of system files (SFC) & DISM if you're on win 8 or higher 

All instructions are in our Wiki article below...
If you have any questions please ask us for .

Tags: Windows

Similar Questions

  • You use the latest version, is it possible to keep an eye when closing down so that they automatically reload. Used to be able to do it on the earlier version?

    Would always have several tabs with the web when closing down addresses so that the same tabs are available when you restart as you could with the previous version, so firefox. Is there a setting somewhere?

    Record of the tabs was not removed from Firefox 4, but it works a little differently.

    • By default, Firefox 4 will not ask to save tabs, but instead it will always save your tabs on the output unless you're in private browsing mode. You can restore the next time by:

      1. by clicking on the Firefox button > history > "restore previous Session ', or
      2. type of Subject: House in the URL bar and press the Enter key, then press the button "restore previous Session."
    • Note: This was a decision by the developers. On this forum, we are all volunteers without compensation here to help other users. Develop them and employees of Mozilla/Firefox rarely, if ever visit here.

    To display the message "save tabs and exit" when closing multiple tabs, you can do the following:

    1. Type of topic: config in the URL/address bar and press the Enter key
    2. Accept the warning message (promise to be careful)
    3. Open the preferences/list page
    4. Filter = browser.tabs.warnOnClose
    5. If its value is set to false, double-click top (in the lower panel) to toggle its value to true
    6. Repeat steps 4 and 5 for the 3 following preferences also:
      • browser.warnOnQuit
      • browser.warnOnRestart
      • browser.showQuitWarning
    7. See:

    Things to check if the tabs are not being saved to the output:

    1. Browsing history must be saved

      • Button Firefox: Firefox button > Options > Options > privacy > [X] Remember my browsing history
      • Menu bar: Tools > Options > privacy > [X] Remember my browsing history
    2. Also, make sure that you do not erase "Browsing history" when you use clear recent history or when Firefox is closed
      • Using clear recent history

        • Button Firefox: Firefox button > history > clear recent history
        • Menu bar: Tools > clear recent history
      • When Firefox is closed
    3. Make sure that you are not in private browsing mode or in private browsing mode permanent:
    4. If you have the Tab Mix Plus extension, and then clear the built-in session restore.

    You need to update the following. The Plugin version (s) below has / have been submitted with your question and is obsolete. You need to update in order to avoid the known security issues with the version (s) you have installed. Click on 'more system info... '. "to the right of your question to see what was included with your question.

    • Next-generation Java plug-in 1.6.0_24 for Mozilla browsers
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  • Update the Java plugin to the latest version.
  • Loading the main page halfway when Firefox starts - all other elements as the bar side and toolbars is loading properly. Height adjustment manually retains the setting for navigation all in session but don't remember setting when closing down.

    Height adjustment manually retains the setting for navigation all in session but does not remember to reset when closing down.
    Something was clicked inadvertently, but don't know what or how as Firefox worked fine a couple of days. Version 3.6.3. Help please

    Positions and sizes of windows are stored in localstore.rdf in the profile folder.

    Localstore.RDF to remove or rename the localstore.rdf.sav file in the profile folder to test whether the file is corrupted.

    See http://kb.mozillazine.org/Corrupt_localstore.rdf

    (attention: do not delete the localstore.rdf file in the Firefox program installation folder)

    Note:

    Delete the localstore.rdf file will reset the default toolbar customizations.

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    Then, you can restore the customization by copying "localstore.rdf.sav" to "localstore.rdf" if she did not.

  • Computer hangs when you try to watch live TV through windows media centre__

    Computer hangs when you try to watch live TV via windows media Center
     
     
     
    Signature of the problem:
    Problem event name: BlueScreen
    The system version: 6.0.6001.2.1.0.768.3
    Locale ID: 3081
    More information about the problem:
    BCCode: a
    BCP1: FFFFFA600C193FF8
    BCP2: 0000000000000002
    BCP3: 0000000000000001
    BCP4: FFFFF8000233499E
    OS version: 6_0_6001
    Service Pack: 1_0
    Product: 768_1
    Files helping to describe the problem:
    C:\Windows\Minidump\Mini112509-01.dmp
    C:\Users\user\AppData\Local\Temp\WER-132569-0.SysData.XML
    C:\Users\user\AppData\Local\Temp\WERCC53.tmp.version.txt
    Read our privacy statement:
    http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409

    Hi Eddie Hunt

    Welcome to the Microsoft Answers Forum!

    I suggest you try this method and check if it is helpful

    Method 1:

    Start your computer in a clean boot and check what third-party software or program is at the origin of the problem. To help resolve the error and other messages, you can start Windows by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

    How to run check and clean boot if you have the problem.

    i. Click Start, type msconfig in the search box and press ENTER.

    II. If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

    III. in the general tab, click Selective startup.

    IV. under Selective startup, clear the check box load startup items.

    v. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.

    VI. click OK.

    VII. When you are prompted, click on restart.

    VIII. after the computer starts, check if the problem is resolved.

    If the problem is solved, check what third-party software or program is at the origin of the problem, referring to the link given below:

    Clean boot

    Reset the computer to start as usual

    When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

    i. Click Start, type msconfig.exe in the start search box and press ENTER.

    II. If you are prompted for an administrator password or for confirmation, type your password, or click on continue.

    III. on the general tab, click the Normal startup option and then click OK.

    IV. When you are prompted to restart the computer, click on restart.

    Method 2:

    Install the latest codec package and check if that helps, link below will help you with the same:

    http://www.Microsoft.com/downloads/details.aspx?FamilyId=06fcaab7-DCC9-466B-b0c4-04db144bb601&displaylang=en

    Method 3:

    Update the graphics card. Steps to update the graphics card:

    i. click on start, type devmgmt.msc and then on enter.

    II. develop the graphics card and right click on the sub element and click on update driver.

    Link for reference: problems with watching TV on your computer

    Thank you, and in what concerns:

    Samhrutha G S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Computer hangs when I click on view full map

    My computer hangs when I click on view full map.

    Hello
    1. in using what application are you experiencing this problem?
    2 you referring to maps available online?
    3 are you aware of any changes made to the computer, before the show?
    Please reply to us with more information, so that we can better help you.

  • My vista computer hangs when I right click on the screen and scroll again.

    My vista computer hangs when I right click on the screen and scroll again.  I guess it's a problem with the windows Explorer.  I ran virus and malware scan and also led the sfc.  I always get the same result.  If anyone has faced this problem and knows the Fox please help

    It could be a problem with the shell extensions.
    Check out these links to see if they might be able to help:

    Make a right-click is slow or weird behavior caused by context menus managers

    and

    ShellExView - Shell Extension Manager for Windows

  • Computer hangs when Internet Explorer 9 is closed

    Original title: when istop my pc Explorer freezes

    after tax on the internet my computer hangs and does not start, I have to close it downwhen istop explore my pc freezes

    Hello

    1 did you do changes on the computer before the show?

    2. deal with any problem with Internet Explorer when you browse the internet?

    3. it happens with other applications as well?

    Method 1: Safe Mode with network and clean boot

     

    Check if the problem persists in safe mode with network. If the problem does not persist in SafeMode with network check if the problem persists in the boot.

    Step 1: Safe Mode with networking

    Networking in safe mode starts Windows with a limited set of files and drivers with networking. Startup programs do not work in safe mode, and only the basic drivers needed to start Windows are installed.

    See the site:

    Start your computer in safe mode

    http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

     

    Step 2: Clean boot

    When the computer starts to boot, programs non-Microsoft will not be started and would avoid any interruption of their share.

    See the following site:

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.microsoft.com/kb/929135.

    Note: once you are done with the boot, follow step 7 article to set your computer to normal startup.

    Note: If in case you are connected through a wireless connection and then when you start the System Configuration utility to perform the clean boot, click Startup and Services tab one time and check see topic wireless are turned on (Enabled).

    Method 2:

    See the site:

    Windows 7 hangs or freezes

    http://support.Microsoft.com/kb/2681286

    Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

    Also, try to get information from event viewer.

    Please visit the sites below:

    Open event viewer

    http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer

    What are the information contained in the logs of the event (Event Viewer)?

    http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

  • The computer hangs when resumed from hibernation

    Original title: my Dell Studio laptop has been extended in mood when arrested, on start windows hangs at «Windows resumes...» "how I reslove this issue?

    My Dell laptop Studio 1537, Vista Home Premium, was closed down in sleep hibernation oe.  When I try to restart windows crashes to the screen «Windows resumes...» ».  How to reslove this problem?

    Issue resloved by calling Smart Solutions from Dell 1-877-409-3272... Looks like you need start the computer, and then start pressing the F8 key until it brings Safe Mode, then let normal retart...  It worked for me...

    Hello

    1. were you able to get the problem solved?

    2 did you a recent software or changes to the material on the computer?

    I suggest you to go through the steps mentioned in the link and the Coachman.

    How to troubleshoot performance problems with sleep, hibernation and resume in Windows Vista

    http://support.Microsoft.com/kb/950686

    See also:

    A Windows Vista-based computer stops responding when you resume the computer after hibernation

    http://support.Microsoft.com/kb/928135

    Hope this helps and provide us more information if you need more assistance.

  • Computer hangs when trying to close

    I have Windows Vista Home Premium 32 bit SP1. When I click Start the small arrow and then SHUT DOWN, everything seems to go ok until it reaches STOP then the trouble began. The small circle begins to spin with CLOSING down beside it, this happens to anylength of time you want to leave. The longer I let it run as if it was about 20 minutes. Then it closes manually. The restart of the inlet screen saying it something like the computer was incorrectly closed and many options to get the PC going again. Can someone please. If it is a hardware problem, I have an extended warranty from where I bought it.

    Hello

    Method 1

    Check if the problem persists in safe mode.

    Start your computer in safe mode

    http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

    Restart the computer to return to normal mode

    Method 2

    If the problem does not persist in safe mode, and then try the step below

    It is possible that some third-party programs installed on the computer is at the origin of the slow shutdown process.

    I suggest that you perform a clean boot and check.

    To help resolve the error and other messages, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

    See the link below to learn more about how to clean boot.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.Microsoft.com/kb/929135

    Reset the computer to start as usual

    When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

    (a) click Start, type msconfig in the search box and press ENTER.

    (b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

    (c) under the general tab, click the Normal startup option, and then click OK.

    (d) when you are prompted to restart the computer, click on restart.

    See also :http://windows.microsoft.com/en-US/windows-vista/Optimize-Windows-Vista-for-better-performance

    I hope this helps!

    Halima S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • runing task when closing down host

    When closing task host is on how can I get it

    When closing task host is on how can I get it

    Check out these links... they are already answered...
    http://social.technet.Microsoft.com/forums/Windows/en-us/085b13da-6161-4a63-9f78-8dd437c3b37e/waiting-for-task-host-Windows-in-Windows-7-when-shutting-down

  • Microsoft Money - when closing down, it saves ok but there is a message saying that the operation cannot be completed. I then use the Task Manager to complete.

    I use Money version 1105, 2004 updated.  I have 2 qusstions-

    1. in closing down, it saves ok but there is a message saying that the operation cannot be completed.  I then use the Task Manager to complete.

    2. is there a version of Money that runs this file?  I tried Sunset but does not recognize my file.

    Any help would be great, thanks in advance

    Eric

    For any question on any version of Microsoft Money, ask http://social.microsoft.com/Forums/en/money/threads.

    Make sure your data and Money backup files are in Documents or another non-protected area, not the default money Program Files or changes and updates will not be saved.

    Unless you are in the USA, the version of Money 2005 (released in 2004) 14.0.120.1105 is the latest available. Sunset silver bed only U.S. data files.

    Installation file to Money 2005 International English QFE2 (not for USA, Canada, UK) from Microsoft, including stand-alone updates 1105, is available at http://www.microsoft.com/download/en/details.aspx?id=26922

    Money 2005 UK - QFE2 (the fixed standalone UK Money 2005 file) can be downloaded from the link to http://www.microsoft.com/download/en/details.aspx?id=26915

  • my computer hangs when I try to update windows

    my computer crashes when I try to update windows and won't install, I'm under win. HP 7. and I try to do a factory reset of the box. My laptop Toshiba bought radio shack of two years ago.

    Hi Jeff,

    Thanks for choosing Windows and thank you for providing an opportunity to help you.

    According to the description provided, problems with the computer freezing when you use the Windows updates.

    Perform the steps in the link and check if that helps.

    Crashes Windows or freezes

    Note: Check the title which reads ' my computer crashes or freezes when it installs updates
     
     

    Meet us if you encounter any problems with the computer freezes or any other matter of Windows and we would be happy to help you.

    Good day!

    Hope this information helps.

    .

  • Video games slow down the computer even when closed?

    Recently, I replaced the NVIDIA GeForce 6150 SE with a 8400 GS PCI Express so that I can play Call of Duty 4, Fallout 3, Microsoft Flight Simulator X, etc. After installation of the new equipment, several problems came. I have a 32-bit of Windows Vista Home Premium.

    1. the "Windows experience index" could not evaluate the 8400 GS.
    2. Windows could not find the driver for the 8400 GS software automatically, then I found myself from www.nvidia.com.
    3. Although games played much more quickly after any where between 5 and 30 minutes of games, the computer goes REALLY slow. Yet once I close the games via the Task Manager, the computer continues to accuse. Icons highlight more slowly, for example. It remains for 5 to 10 minutes before returning to its original state.

    It could have been a problem plant material so I reinstalled the driver/3 times already.
    I have cleaned the registry of the computer, defragmented it and the two drives C and D.
    Problem persists.

    Help, please? Otherwise I'm going to get a new video card that is not too good.

    Hi decapen10,

    Looks like you're having overheating problems. Everything works fine until the internal temperature reaches a certain point, then the system slows down to protect the processor failure. When you leave the high demands of the games that you play, the card can cool down a bit and things pick back up. Take a look at your map and see if there's a fan built in. If this is not the case, try to join one. If so, try to take the case out of your pc to see what happens. If it works fine, then you must install some additional cooling in your case to dissipate heat coming builing. The other scenario is that you could have a defective 8400 GS. You could try to Exchange if it is still under warranty.

    Here is a link to a site discussing these issues:

    http://h30434.www3.HP.com/PSG/board/message?board.ID=monitor&thread.ID=243

    I hope this helps. Dave D
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • The computer is stuck on automatic updating when closing down.

    During execution of the closure procedure an automatic update starts and had not finished after many hours. Even if it says do not turn off or unplug, because the computer will turn off automatically, I had to do. Now when starting, it still considers that it is updated, and other programs do not work correctly. I need to start in safe mode to restore, because the system restore does not start. How that I start in safe mode? And why the automatic update is causing this problem? It's never happened before, so there must be a bug in the update, and I can't stop it starts up because it is automatic! Someone Please helpme!
    My computer is using Windows XP Professional
    Thank you very much

    http://www.Microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?DG=Microsoft.public.WindowsXP.General

    Above is the link to XP Newsgroups.

    http://www.Microsoft.com/communities/newsgroups/list/en-us/default.aspx?DG=Microsoft.public.windowsupdate&cat=en_us_d99bb655-a5d5-4C07-bdb0-90caf9f30c42&lang=en&CR=us

    Problems with the binding update Windows XP

    Restore point:

    Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

    Try a restore of the system once, to choose a Restore Point prior to your problem...

    Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

    See you soon

    These are the Vista Forums. Mick Murphy - Microsoft partner

  • ERROR MESSAGE WHEN CLOSING DOWN THE COMPUTER

    On locking computer get the message: "the 0X012e8 statement referenced to fffffff is not found,"

    Something that you have running in the background is a failure. You must make systematic troubleshooting to find out what it is.

    The first step is always to ensure that your computer is free of viruses/malware.
    http://www.elephantboycomputers.com/page2.html#Removing_Malware

    If the machine is clean, you can manage your Startup to see what works with Windows:

    Start > run > msconfig [Enter]

    This will open the System Configuration utility. Look under the Startup tab and find the likely culprit. Uncheck the box next to its name, apply and OK out. You don't need to restart immediately, but next time you do, you will get a dialog box saying that you have used the utility. Just check the box that says in effect, "don't mind to this subject again".

    Important - do not use the System Configuration utility to stop the process. Use rather Start > Run > services.msc [Enter] and stop all services unless you really, really know what you're doing.

    How to troubleshoot by using the Msconfig in Windows XP utility - http://support.microsoft.com/?id=310560
    The free Autoruns program is very useful for managing your Startup - http://www.microsoft.com/technet/sysinternals/default.mspx

    You can also look at what is running in the Task Manager just before you stop. Process Monitor (also from the Sysinternals link above) is another great free tool for troubleshooting things that are currently running. MS - MVP - Elephant Boy computers - don't panic!

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