Computer laptop HP G72 freezes on the bios screen after installing a replacement battery.

After you have installed a spare battery, my G72-259WM freezes on logo screen or bios of HP. If I tap to shut down the pc, unplug the unit and remove the battery. Then, re-insert battery the pc boots fine. When I stop still, I have to go through the same process. I tested the memory strips to be good and have replaced the HARD drive (the original had questions) to a WD Scorpio Blue 500 GB. Everything works fine once the pc is started. Is it due to being of a batterty of spare parts? or is there anything else that might be causing it?

Its quite possible that battery is causing this issue since it has never occurred before the battery. Use this link to run a self test on the battery: test of a hard disk by using the Built in Self Test

Let me know what results you get from the test.

Thank you
Sean

Tags: Notebooks

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