computer laptop suddenly just stop now no connection available

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• Computer laptop G62 crashed and now it gives error "unable to open because of the recent hardware or software error"

  I have a new problem with my PC. My laptop suddenly crashed. It was working fine before this, but while I was watching a movie, it's just off. I tried to restart but it gave me the error that it cannot open because of software or a hardware error. It gives me two options: 1. to try the Startup Repair tool. 2. to open Windows normally.

  I tried to open it normally, but it redirects me to startup repair. The Startup Repair is unable to do anything.

  =================================================================================

  Startup Repair can try to restore your computer to an earlier point in time when it worked correctly.

  This repair will not personal data change, but it can remove some programs that have been installed recently. You can't undo this restoration.

  =================================================================================

  Then I tried to restore my PC to a previous restore point, but it won't let me continue once I've selected a point. It only shows my C drive which is grayed out so I can't select and continue. It gives me a yellow warning saying that the Protection of the system disk must be enabled.

  So as the restoration is not an option, I went to the recovery of the system where it will restore my factory settings, deleting all data. The problem is that I have a lot of valuable data in the PC, so I don't want to do this before you have a back-up. I tried to make the back-up, but the first back-up was arrested at 78%. The second he stopped at 13%. After that all other attempts to create a backup stops at 25%.

  I don't understand what to do. People say it's a problem with Windows 7 (64-bit). I don't have a Windows 7 CD either because it was pre-installed when I brought. I have an original CD of Windows Vista so I'll try to install first. Then, I'll try to copy my data and then restore my laptop to its factory settings. I hope this works.

  A guy suggested to replace the names of readers. So I reversed the C drive and D drive. He showed me all the readers in the restore option. But the restore has failed. Then he renamed automatically drives to their original state. I even ran sfc/scannow, but it shows me that a scan is planned and restart the PC to start. But when I reboot, it gives me the same thing again.

  Please suggest what to do...

  I installed Windows Vista professional from the CD. It worked perfectly... I want to say that I was able to retrieve all my data because it stored in a folder called Windows.Old

  But since I could not the wifi adapter and integrated graphics card Intel to work on the PC, I tried to restore factory settings. It doesn't let me access the Recovery Manager by pressing F11 on reboot I went to the computer icon and right-click on it. I selected manage and made my recovery disk a partition active. So after reboot it properly started the Recovery Manager. Right now I'm it back to factory settings. I'll let you know what happens after that. My data is safe, but I don't know if I'll be able to load my original OS.

• WiFi for computer laptop HP ENVY 15 and Ethernet connection problem

  Hi, a few months ago, I brought a HP ENVY 15 Notebook PC running windows 8.1. It is connected to my wifi with Ralink RT3290 802.11bgn Wi - Fi adapter. My modem is a Technicolour TG582n 2 Wireless ADSL + with wireless 802.11 b/g/n compatible.

  As soon as I got there I noticed a problem of internet where I would be able to connect to my home WiFi network and get full reception bars but would have a hard time to access Web sites on web browsers such as chrome, mozilla and internet explore pages takes some time to load and eventually reached a page "this webpage is not available" (for chrome). This problem seems to occur only with my home network as it can connect to public wifi and my wifi friends and yet I have many other devices such as laptops and other smartphones connected to my wifi that did not at all have poblems with internet and it just seems to be mine. When I connect via ethernet I get good connection for about 10 minutes and then I was completely cut off. However, I can upload a file via the wifi ok if I can get it to start and I can play a game online well enough but often disconnected after an hour or two.

  I checked for new updates of pilot, but they seem to be up to date and im do not manually downloading and installing one on the hp site but I tried (I did probably wrong). I ran the diagnostic function, but it cannot detect all problems. I looked around the internet as well, but still havn't found a solution.

  Also I got the laptop sent back and received a new but the same problem persisted and as I walked through the process of the person I was talking to a admitted that I had a problem like they remote limited from my laptop for a little for the access problem.

  Please help, I've had this problem for a month or two now and is really becoming a problem since I use my laptop computer for purposes of requiring home internet work.

  Thanks in advance and I hope you guys can help!

  Hi @Eugene5 ,

  Welcome to the HP Forums!

  It's a great place to find answers and information.
  You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums Learn how Post and more

  I understand that you have a problem with your connection Wireless at home. You are able to connect with full bars but are unable to access the web.   When you're lucky hours just access the Web, you can make a download if you get started in time or play games online for one or two before again declining. You ran the diagnostic function, but no problems were. You had the phone replaced for the same issue, but the replacement has the same question.

  You know your network is an 802.11 G or 802.11n.   How do I know if my WiFi connects using 802.11n (as superuser)

  Please check this setting.

  1. Open the Device Manager
  2. Click the network adapters to expand the list
  3. Right click on the Ethernet connection, and choose Properties
  4. Click the power management tab
  5. "" Please check that ' allow the computer to turn off this device to save power "is not checked.
  6. Repeat this process for all types of listed under network adapters.

  .

  What does your wireless card is supported?

  Here's a link for How to fix little or no Wi-Fi connectivity issues in Windows 8(of fixedbyvonnie) to help you.

  If you need further assistance. Please provide your exact model of HP laptop and your operating system.

  How can I find my model number or product number?

  Good luck!

• Computer laptop G 60 414 CA not connect wireless

  My HP G60-414 CA laptop is Windows 7 with all the last update and even with all the latest DLLS it connect OK with connection cable RG-45, but when I press the button on top of my PC wireless turns BLUE. I am connected via a cable modem and a CISCO router with cable and wireless ability. Sometimes the wireless connection going BLUE, but when I try to connect the laptop computer restart itself and come to usuall with the top wireless YELLOW button and the wireless connection to the bottow of my screen with an X on it. When I go to the network and connect I see 2 Wi - Fi. with a big X on them, both say not connected, one is: Microsoft Virtual Miniport Adapter #2 and the other is: Qualcom Atheros AR5007 802.11 b/g, I've been trying to solve this problem for a while now and not getting anywhere. I hope someone can help. Thank you / thanks

  Hi, Philippe:

  Check the Atheros card in the Device Manager and click on the driver tab and make sure driver installed.

  If so, the date should be around July/August 2011. Sometimes it says it installs but doesn't.

  If this should happen, you will need to uninstall the driver, and then try again.

  Other than that, I don't know what else it could be.

  Paul

• ProBook 4530 s: computer laptop suddenly notworking

  Hello

  I'm having a problem with my HP ProBook 4530 s... I was experimenting with the voice of his system and it can work in my software JARVIS. All of a sudden after I restarted my computer. the boimetric function not working anymore and the screen goes dim gloss and I cannot adjust by pressing fn + F3, whenever it gets to the opening of session and password screen / biometric. the dark screen only happens when im already in the logon screen, but the display is ok on the bios and the windows loading screen. No audio device is too projected. It seems that everybody has been affected, and I can't even connect to the internet.  I tried to play a game. Games works but not display sound and very dark. to add to the details - sometimes the screen is ok if I leave him alone in the login screen, but after I move the mouse or press any key or touch the screen becomes dim new (like 70% Sun). Help, please.

  Finally managed to do work. It turns out that I disabled something unknowingly perhaps, services or something like that, silly me. I tried changing the msconfig startup options to restart normally, and everything goes back to normal. hope that HRT may be of some help to others. Good luck

• Computer laptop Windows 8 does not properly connect to 8.1 Win mobile wifi hotspot - connection indicated as 'Limited' (no internet connection)

  Hello

  None of our laptops Win 8 appear to be able to connect to a wifi hotspot (internet sharing enabled, and apart from the wifi on the handset) provided by our Win mobile (Nokia Lumia 635) 8.1, there seems to be a connection between the phone and the laptop, but it is presented as 'Limited' (no internet connection).

  Same phones can provide the internet connection through the internet even setting for laptops Windows 7 without any problem of sharing.

  What additional settings are there to win 8 laptops that require an adjustment?

  Thank you!

  Hi Susanna,.

  Welcome to the Microsoft Community Forum.

  I understand that you are unable to connect your laptop 8 Win to Wi - Fi hotspot. I appreciate your efforts to solve this problem, I'll probably help you with that.

  Check the following Microsoft Help article and if you have activated inhalers of Internet connection on your computer, it will lead to problems of this kind.

  http://Windows.Microsoft.com/en-us/Windows-8/metered-Internet-connections-FAQ

  If the problem persists, try the procedure described in the following Microsoft Help article and then check if it helps.

  http://Windows.Microsoft.com/en-us/Windows/network-connection-problem-help#network-problems=Windows-81&V1H=win81tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  See also the following Microsoft Help article.

  http://Windows.Microsoft.com/en-us/Windows/cant-connect-Internet#1TC=Windows-8

  Hope this helps, please get back to us for additional help on Windows. We will be happy to help you.

  Thank you.

• Computer laptop HP Windows 8 does not connect to internet through wired or wireless

  My portable 64-bit Windows 8 is telling me wired LAN not connected not Realted PCIe FE Family Controller and wireless LAN not connected Microsoft Wi - Fi Direct virtual card. My laptop product # is anb C2M44UA #ABA series # {personal info deleted}.  What should I do to get connected to the internet?  Thanks in advance for the help.

  Hi Wendy,.

  Take a look at this documentand let me know if the troubleshooting steps to help you solve your problem with connecting via wifi.

  Good luck!

• Suddenly, that I can not connect to Skype on desktop Win10

  Hello

  (V. 7.29.0.102) Skype works normally on my Windows desktop of 10 without problem until today. Now when I try and sign it is said that "sorry, we did not recognize your connection details. Please check your Skype name and password and try again. »

  After checking service problems on the heartbeat blog, I tried many things are:

  (1) I can connect to the web version of SKYPE and make calls with the user name and password, so I that I have as well a connection internet and a valid username and password.

  (2) I followed the "https://blogs.skype.com/2014/03/18/the-ultimate-guide-to-solving-skype-sign-in-issues/" Ultimate Guide to fix this problem without success:

  (i) I deleted the file shared.xml with '% appdata%\skype'

  (II) I deleted the DbTemp file using ""% temp%\skype " "

     (III) I renamed the folder Skype Skype_old with '%AppData%'

     (IV) I uninstalled and reinstalled Skype.

  (v) I have reset the password.

  (VI) I checked my Norton Firewall allows Skype traffic.

  (VII) I tried different unused ports above 1200.

  (VIII) I tried to connect with other accounts.

  All these attempts don't turn on signing the Office of enforcement.

  At one point, I ran a diagnostic utility program and he said my Skype was not compatible with my system. What I find difficult to understand because it worked before today and I have not to my knowledge are adding new software for my system in recent weeks.

  The last suggestion is to check with the community.  Perhaps there is a step that I forgot.

  This could be a regional problem of the Skype Down? http://downdetector.com/status/Skype/map/

  Your advice would be most appreciated.

  Michael

  MOD Edit: Edited post to remove the information personal & consistent with the Skype community guidelines

  The SOLUTION FOUND ... and what I've learned about the blockage at the level of the device!

  SOLUTION, the SHORT VERSION: there is an automated system that detects several Skype represents signatures on a single computer device using the Desktop Skype application and that the automatic system can block future sign-in on a particular device for safety reasons, when more than 2 accounts have been detected.  To unblock a DEVICE-LEVEL-BLOCK by the Office of Skype system you must contact Skype supports services to have the block studied and eventually deleted. It can take a number of days to pay, for three days in my case.  In the meantime, a workaround is to use Skype web.skype.com based portal or another device to the computer, assuming that there is No an account level problem with signature on an account himself.

  SOLUTION, the LONG VERSION: as I said earlier, I had climbed blocked Application Desktop Skype connection problem to chat services online technical support of Skype that had tried to solve the problem using control tests remotely from my office. After you have determined that the problem was not the application itself, or my account itself, they concluded by saying that "I've check (sic) thanks to our superior team and we discover that there are some restrictions on your device to use your account Skype is why you can't connect." "So you have to climb (sic) that our technical team of level 2 so they (sic) fixed this issue.  (My side thought: a good command of the English language doesn't seem to be much in vogue on the Internet chat these days!...) LOL)

  Having learned it may take 24-48 hours to respond to level 2, I waited. Wednesday evening (about 83 hours later), I received an email from an escalation to Global escalation Services analyst who made me know the block had been removed and that I could try to reconnect.  It worked.  I've been in.  Joy!

  Not content to let just there, I followed with Skype support services again the next morning by chat online and learned the following interesting information.  "There [was] a restriction on the device you are using." ... "Just stop OK to connect to multiple Skype accounts on your device. ... The system detects the Skype account that logs on demand. "I then wanted to know" which means that the different members of the family can not use this machine to connect to different accounts? «The answer was, "they can try to connect, but it's better if you can allow only 2 accounts to use the desktop.» ... It's automated system and the system will detect it. »

  So what I learned from this experience.  Skype Desktop application system keeps track of which accounts you log in every device, and when it detects multiple accounts logging on the same device... at some point, it can trigger a DEVICE-LEVEL-BLOCK on Skype Desktop of this particular system application in order to avoid the risk of abuse.  This means that each device from the computer, or possibly the application itself must have a unique number that identifies the device to Skype and allows a track whose accounts are connected in this device.  If the system detects potential abuse, it will block this device of signature on a Skype account ID using a Skype Desktop application.  This device-level-blocking apparently does not work using the web based Skype portal at web.skype.com.

  I can understand the need for Skype for safety and to protect their services against abuse.  In my case, having more than two accounts, log on to the same device triggered a block device on the scale for all the accounts, with the exception of their test Skype account, when you use the desktop application for Skype.  This is something to know.  Work around if more than two users want to use Skype on the same device seems to use the Skype beta portal to web.skype.com instead of the Skype application.  I hope that this information will be useful to other users of Skype.

• Laptop with Windows 7 does not connect with the router

  (Not this computer) laptop with Windows 7 does not connect with the web.  Box of message says - "t8ExtPEx.dll is missing". Any help is appreciated.

  (Not this computer) laptop with Windows 7 does not connect with the web.  Box of message says - "t8ExtPEx.dll is missing". Any help is appreciated.

  Hi Roger,

  We would like to learn more about the issue. You get this message when you launch your Internet Explorer, or when you work with all Office applications?

  You can also try the solution posted by Redcar92 on this link: 8ExtPEx.dll is missing.

  Let us know how it goes.

• DeskJet 3420 just stopped printing... why?

  I recently lost the use of my wonderful 940c due to a faulty cartridge Deskjet (Yes, it's a HP), so I have brought out a 'new' Deskjet 3420 (but outdated) of my closet.  It works well, but all of a sudden just stop printing.  In my view, a paper jam may have preceded the problem, but I know that, whatever it is, I was printing at the time of bottling did print.  I tried re-initialization of the system, but no help.  I tried to install the new cartridges, but once again no help.  What in heaven's name happened?  I'm lost without a printer.  Thanks for your suggestions help.

  HI - can you give some more details?  You receive an error message?  Is there a flashing light?

  One thing to try:

  -Unplug the USB cable to the back of the printer.

  -Try printing a self-test:

  1. Turn on the printer.

• I have an old Windows Vista computer laptop (3a4 years) shouod I updated to Windows 7?

  Should I upgrade?

  I have an old vista laptop (3a4 years) shouod I updated to windows 7? build it better or worse?

  Hello

  There is information that will help you make your choice.

  Before purchasing Windows 7, follow these steps:

  Go to your computer / computer laptop manufacturer Web site and see if Windows 7 drivers are available for your make and model computer / laptop.

  If this is not available, Windows 7 will not properly work for you.

  Run the "Windows 7 Upgrade Advisor.

  http://www.Microsoft.com/en-US/Download/details.aspx?ID=20

  Check if your specifications are compatible for Windows 7:

  "Windows 7 system requirements"

  http://Windows.Microsoft.com/en-us/Windows7/products/system-requirements

  "Windows 7 Compatibility Center" for software and hardware:

  http://www.Microsoft.com/Windows/compatibility/Windows-7/en-us/default.aspx

  Windows 7 upgrade paths:

  http://TechNet.Microsoft.com/en-us/library/dd772579 (v = ws.10) .aspx

  And the Microsoft Store where you can get an idea of the price of Windows 7:

  http://www.microsoftstore.com/store/msstore/en_US/list/CategoryID.50726100

  See you soon.

• My laptop suddenly stopped opening my Hotmail emails. I can connect to Hotmail and records are regularly updated with new emails, but nothing happens when I try to read an email.

  My laptop suddenly stopped opening my Hotmail emails.  I can connect to Hotmail and records are regularly updated with new emails, but nothing happens when I try to read an email.  The cursor will just highlight the particular word on what it is and do nothing.  As far as I know, nothing else was done on my computer.  This could be the cause?

  original title: cannot open emails.

  Hello

  The best place to ask your question of Windows Live is inside Windows Live help forums. Experts specialize in all things, Windows Live, and would be delighted to help you with your questions. Please choose a product below to be redirected to the appropriate community:

   

  Windows Live Mail

  Windows Live Hotmail

  Windows Live Messenger

   

  Looking for a different product to Windows Live? Visit the home page Windows Live Help for the complete list of Windows Live forums to www.windowslivehelp.com.

• my laptop suddenly stopped to connect to any bluetooth device. I restored my system and removed the programs installed before having this problem.

  my laptop suddenly stopped to connect to any bluetooth device. I restored my system and removed the programs installed before having this problem.

  Hi sh8kdown,

  Thanks for posting this question in the Microsoft Community!

  I understand that you can not connect to Bluetooth devices on the computer. I'm sorry for the inconvenience caused to you. Rest assured that I will do my level best to help you.

  (1) what is the brand and model of the computer?

  (2) what is the model number of the Bluetooth devices?

  (3) you get an error message?

  (4) did you of recent changes to the computer before the show?

  I suggest the following methods and check if it helps to solve the problem.

  Method 1: Open the hardware and devices Troubleshooter

  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

  Method 2: Troubleshoot issues with Bluetooth devices

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Bluetooth-enabled-devices

  (Applicable to Windows 7 as well)

  Method 3: Error: "Pilot of Bluetooth device not found" when you try to connect a bluetooth device: http://support.Microsoft.com/kb/2654568 

  Reference:--

  Add a Bluetooth device to your computer: http://windows.microsoft.com/en-US/windows7/Add-a-Bluetooth-enabled-device-to-your-computer

  Change settings for a Bluetooth compatible device:

  http://Windows.Microsoft.com/en-us/Windows7/change-settings-for-a-Bluetooth-enabled-device

  It will be useful. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you.

  Kind regards!

• my computer laptop bluetooth was working but suddenly it stopped and I don't know why... How can I make it work again please!

  Original title: quick help please :/

  my computer laptop bluetooth was working but suddenly it stopped and I don't know why... How can I make it work again please!

  Hello

  Hardware devices not detected or does not work - a Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Add a BlueTooth device to your computer
  http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-enabled-device-to-your-computer

  Set up a Bluetooth compatible device
  http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-a-Bluetooth-enabled-device

  The problems with Bluetooth devices
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Bluetooth-enabled-devices

  How to set up a Bluetooth connection
  http://www.vista4beginners.com/how-to-setup-a-Bluetooth-connection

  The Bluetooth item in Control Panel on a Windows Vista SP2 computer does not
  as expected when you click on the element - for Windows 7 this check manually
  http://support.Microsoft.com/kb/960531/en-us

  If you need drivers try the support site for the manufacturer of your system and/or the site of the manufacturer of the real device.

  BluetoothView is a small utility that runs in the background and monitor the activity of Bluetooth technology
  devices around you. For each detected Bluetooth device, it displays the following information:
  The device name, address Bluetooth, Major Device Type, minor device Type, first detection time,
  Last detection time and more. BluetoothView can also warn when a new Bluetooth device
  is detected, by displaying a balloon in your bar tasks or playing a little beep. -FREE
  http://www.NirSoft.NET/utils/bluetooth_viewer.html

  BluetoothCL is a small console application that transforms all differential of bluetooth devices detected in
  the standard output. For each Bluetooth device, the following information is displayed: MAC
  Address, name, Major Device Type, minor device Type and possibly the name of the company of
  the device (if the external file of MAC addresses - oui.txt is provided) - FREE
  http://www.NirSoft.NET/utils/bluetoothcl.html

  BluetoothLogView is a small utility that monitors the activity of Bluetooth devices around you,
  and shows a log of Bluetooth devices in the main window. Each time that a new Bluetooth
  device coming to your area and when the unit comes out of your area, a new journal line is added with
  the following information: device name, time of the event, address, Type of event ("peripheral
  Arrival' or 'Device left'), Type of aircraft and the company that created the device. BluetoothLog-
  View you can also specify a description for each device (according to its MAC address)
  that appears in the column "Description". -FREE
  http://www.NirSoft.NET/utils/bluetooth_log_view.html

  ---------------------------------------------------------------------

  Change settings for a Bluetooth compatible device
  http://Windows.Microsoft.com/en-us/Windows7/change-settings-for-a-Bluetooth-enabled-device

  Add a Bluetooth device to your computer
  http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-enabled-device-to-your-computer

  Add a Bluetooth device or other wireless or network device: frequently asked questions
  http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-or-other-wireless-or-network-device-frequently-asked-questions

  ---------------------------------------------------------------------

  More information of possible interest to some:

  What is a Bluetooth personal area network (PAN) network?
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-a-Bluetooth-personal-area-network-Pan

  Connect to a Bluetooth personal area network (PAN) network
  http://Windows.Microsoft.com/en-us/Windows-Vista/connect-to-a-Bluetooth-personal-area-network-Pan

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Add a printer on a vista laptop on. Canon pixma ip3600 Office xp wireless worked until the laptop stops. now get error when you try to connect to it.

  computer Vista laptop does not connect to destop printer

  Add a printer on a computer laptop port local \\computer\printer) on the computer vista laptop. (for xp wireless canon pixma ip3600 Office worked until computer laptop shutdown. now get error when trying to connect.) How to install printer permanent on laptop?

  Hello

  1. What is the exact error message you get?

  I suggest you to refer to this link and check if it helps:

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-network-printer-problems

  It will be useful.