Computer still shuts

I have Vaio P netbook using Windows Vista version. It worked fine, but recently, when I try to stop after being on it for a while it just continues to idle and saying "disconnection" but neve r past to how closed. I usually have to force a shutdown (holding the off button for more than 5 minutes), but then when I try to start again, it takes more time and I get a notice of warning stating that I did not stop normally the computer. What is wrong with him?

Hi relwatch,

1. When was the last that it functioned very well?

2. you receive an error message then the closure of the computer?

3. did you of recent changes on the computer?

When you quit a program, it may not always quit "gracefully." For reasons various, software sometimes prevent Windows to close properly. When this happens, the screen darkens and Windows indicates which programs prevent the computer from closing. It can also indicate why these programs preventing your computer from closing.

Check if the problem persists in safe mode.

Start your computer in safe mode

http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

Restart the computer to return to normal mode

If the problem does not persist in safe mode, and then try the clean boot procedure to verify if a third-party program is in conflict with the shutdown process.

To help resolve the error and other messages, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

See the link below to learn more about how to clean boot.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135

Reset the computer to start as usual

When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

(a) click Start, type msconfig in the search box and press ENTER.

(b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

(c) under the general tab, click the Normal startup option, and then click OK.

(d) when you are prompted to restart the computer, click on restart.

Why my computer won't turn on or off quickly?

http://Windows.Microsoft.com/en-us/Windows-Vista/why-wont-my-computer-turn-on-or-off-quickly

Turn off a computer: frequently asked questions

http://Windows.Microsoft.com/en-us/Windows-Vista/turn-off-a-computer-frequently-asked-questions

I hope this helps!

Halima S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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