computer stopped recognizing both printers

Similar Questions

• Computer stopped recognizing the scanner.

  My computer has started to not recognize the scanner in my hp officejet j5780 all-in-one. I uninstalled the driver, downloaded a driver from the HP site and re-installed. Now, the computer still does not recognize there is a scanner. I have Mac OS 10.6.8 and connect to the all-in-one with a USB cable.

  Please disregard question. I found that if I go through the scan.app to scan, the computer recognizes the scanner. Until I'm able to scan through the print/fax under my system preferences icon. Don't know what messed up this system, but I can scan now so everything is good.

• My computer has stopped recognizing the HP7450 printer, although showing the connection to the USB "ready".

  My computer has stopped recognizing the printer plugged in usb port

  Hello

  ·        You are able to print a test page for your printer?

  You can try the suggestion given in the article below and check if that helps get the printer to work.

  http://support.Microsoft.com/kb/308028

  Hope this information is useful.

  Amrita M

  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• My computer has stopped recognizing my DVD burner.

  My computer has stopped recognizing my DVD burner. It will still read and write to a CD. I don't remember adding something new to the computer, but am not sure when it stopped to work with precision. The Device Manager shows his work; I tried updating the driver but it says that it is the most up to date; I uninstalled and reinstalled; I checked regedit and there are no filters; It is recognized in the BIOS. The store said it is not the hardware and you want to reformat the computer. What can I try before taking this step? Thank you.

  Hello Allisonjak,

  Thank you for your message.  You said try to update the drivers.  You go to the computer manufacturer's website and download/install the latest driver for your computer?  If this isn't the case, it is the recommended method for updating your drivers.
  Please let us know if it did or did not help to solve your problem.
  See you soon

  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• S70 satellite - DVD drive stopped recognizing discs

  Hello

  hoping someone can help me. My S70 suddenly stopped recognizing discs in the DVD player. The drive will appear in my computer, device manager says it's working properly, but neither software nor my computer to recognize the drive.

  Have tried to uninstall the DVD drive and reboot twice, without result.

  Hello

  Have you tested with different original discs as DVD movie and CD of music?
  Try to clean the lens.

  If you have a boot disc please test too.

• update my laptop stop recognizing the driver of Bus controller universal external hard drive.

  Recently my laptop stop recognizing the external hard drive. It was working fine before. The MFG. external IOMEGA Hardrive said universal Bus controller driver to be upgraded. It is Intel (R) 82801DB/DBM USB 2.0 Enhanced Controller pipe - 24CD. My several attempts to install an automatic update of the driver from the Intel Web site has failed.  What to do next?

  Hello

  1. which is the version of the service pack installed on the computer?

  2 have you made any changes to the computer before the show?

  3. What is the exact error message?

   
   
  I suggest you perform the steps described in the document:
   
   
  How to get and install the USB 2.0 drivers in Windows XP Service Pack 1
  http://support.Microsoft.com/kb/329632
   
   
   
  I hope this helps.

• Computer stops in normal mode. Do not use the safe mode, because I have no sound, or security out there, please help?

  Computer stops in normal mode quickly. Do not use in safe mode, because I have no sound or security, please help?

  Hello

  Could be heat related - try using a small fan to blow into the air intakes to see if that helps.
  It is just like it loses power or stop it in the normal way? Keep in mind
  This associated heat does not always mean too much heat as it is often a part or a component
  who is too sensitive to normal levels even heat.

  Remove ALL power and reinstall all the memory cards and cables (both ends where possible).
  in fact, remove and replace - don't do not just tight. Remove the dust bunnies and clean the
  air vents. Check that fans are working (before and after opening the case). When your laptop on all the
  You can do is to reinstall the memory and clean the vents (still may try to add a small fan as a
  test).

  This sounds like material so if the above does not help you then probably need help
  a real computer store (not the leeks and the glances at a Best Buy or other stores) or the
  Support of system Maker.

  ===========================================================

  Check with these utilities to see if information may be collected: run BlueScreenView
  to see if there were any BlueScreens and verify in MyEventViewer at shutdown
  (or a few seconds before) See the event log contains useful information.

  It is an excellent tool for displaying the blue screen error information

  -Free - BlueScreenView scans all your minidump files created during "blue screen of death," collisions
  and displays information about all accidents of a table.
  http://www.NirSoft.NET/utils/blue_screen_view.html

  -------------

  MyEventViewer can be verified at the time of the blue screen (BSOD) or event within a second
  or time of the BSOD or event to provide more information about the possible cause - see TIP.

  MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
  TIP - Options - Advanced filter allows you to see a period of time instead of the whole of the record-
  Set it a bit before and after the time of the event or BSOD.
  http://www.NirSoft.NET/utils/my_event_viewer.html

  ------------

  AppCrashView - free - a small utility for Windows Vista and Windows 7 which shows details
  application of all accidents occurred in your system. The information breaks down is extracted from the
  .WER files created by the Windows Error Reporting (WER) of the operating system component of each
  time that an accident has occurred. AppCrashView also allows you to easily record the list of accidents to
  text/html/csv/xml file.
  http://www.NirSoft.NET/utils/app_crash_view.html

  ------------------------------

  Also do this so you can see the probable bluescreens. (You may or may not be able to see
  them if they occur even after doing this according to the cause.)

  Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
  (also Windows 7)
  http://www.winvistatips.com/disable-automatic-restart-T84.html

  =========================================

  What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
  on this machine, including those you have uninstalled (they leave leftovers behind which can cause
  strange problems).

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• PC stopped recognizing 3.5 hard drive external Toshiba

  Hi all

  I have a 3.5/250 GB Toshiba hard drive external. I use Windows XP as my operating system and for some reason, my PC stopped recognizing saying 'USB not recognized '.
  It is supposed to be taken & play and I'm sure that I didn't have a driver, when I installed it.
  If anyone can help or has any suggestions, I would be grateful.

  Thank you

  Malc

  Hallo Malc

  It is possible that you have removed the external device without using the option remove the device safely. Restart the machine and try again.

  Otherwise, you can remove all ports USB device manager and start option to add material on the list. After detection and installation it should work again.

• HP Pavilion laptop computer stops even if I return to setting original or factory

  Please help because I was closing my laptop without no reason. We turn-out in a blue screen with an error about incomptibility with the system. I have restore its original, but after 5 minutes, his stops. It is less than 1 year old laptop and I use it twice a week on the weekends.  Battery is not the problem and overheating is not also the reason because sometimes in less than 5 minutes after opening, its stop itself. Hope you could help me to fix it.

  Hello Cirssy,

  Your computer stops on its own.

  Do a hard reset.
  
  Turn off the computer.
  
  Remove the power cable and battery.
  
  Hold down the power button for 15 sec while booth energy sources are deleted.
  
  
  
  This should reset the hardware in the computer.

  That you put it on press the F10 key. This will load the BIOS setup utility.
  
  Press F9 to load the default values.
  
  Press F10 to save and exit.
  
  
  
  When the computer starts up, check if everything is working.

  If it is still at the age of one year I give HP a call so that everything is still under warranty.

  Here is a link to a phone number to call HP.

  I would like to know how everything goes.

  Nice day.

• Frequently, my computer stops and restarts all am surfing the net? What should I do?

  Frequently, my computer stops and restarts all am surfing the net.  What can I do?

  Hello

  1. what type of internet connection do you use? What is a wired or wireless?

  2. you receive messages or error codes?

  2. did you of recent changes on the system?

  Step 1:

  You can check the following items and check if the problem occurs in safe mode with network.

  Start your computer in safe mode

  Startup options (including safe mode)

  Step 2:

  If you do not experience the problem in safe mode with networking, you can perform a clean boot and check.

  A clean boot to check if startup item or services to third-party application is causing this issue.

  You can read the following article to put the computer in a clean boot:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  After the troubleshooting steps, please refer to clean the boot link to put the computer to normal startup mode.

• When I try to open windows media center my Blue computer screen and my computer stops

  When I try to open windows media center my Blue computer screen and my computer stops

  Hello

  More that might help.

  Check this thread for more information using BlueScreenView, MyEventViewer and other methods
  to troubleshoot the BlueScreens - top 3 responses (+ 1 other).

  http://social.answers.Microsoft.com/forums/en-us/w7repair/thread/c675b7b8-795f-474d-a1c4-6b77b3fcd990

  We can analyze the minidumps if make you it available to the SkyDrive or another file
  sharing sites.

  ZIP or download the content of the C:\Windows\minidump

  Use SkyDrive to upload collected files
  http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

  -------------------------------------------------------------------------

  Also this, so you can see the probable bluescreens.

  Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
  (also Windows 7)
  http://www.winvistatips.com/disable-automatic-restart-T84.html

  ===========================================================

  Check out these utilities to see if information may be collected:

  It is an excellent tool for displaying the blue screen error information

  -Free - BlueScreenView scans all your minidump files created during 'blue screen of death '.
  hangs and displays information about all accidents of a table.
  http://www.NirSoft.NET/utils/blue_screen_view.html

  -------------

  MyEventViewer can be verified at the time of the blue screen (BSOD) within a second or
  so time of the BSOD for more information on the possible cause - see TIP.

  MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
  TIP - Options - Advanced filter allows you to see a period of time instead of the whole of the record-
  Set it for a bit before and after the time of the BSOD.
  http://www.NirSoft.NET/utils/my_event_viewer.html

  ------------

  AppCrashView - free - a small utility for Windows Vista and Windows 7 which shows the
  Details of all application crashes occurred in your system. The information of the plant are extracted
  the .wer files created by the Windows Error Reporting (WER) of exploitation component
  system each time that an accident has occurred. AppCrashView also allows you to easily record the
  list of accidents to the text/html/csv/xml file.
  http://www.NirSoft.NET/utils/app_crash_view.html

  I hope this helps.

• Just installed Windows 7. Windows udate watch 21 important security updates but they will install. I get the error code 80070539. Tried to install the updates but the shut down the computer, but the computer stops until they install.

  Just installed Windows 7. Windows udate watch 21 important security updates but they will install. I get the error code 80070539. Tried to install updates by shutting down the computer, but the computer stops until they install.

  Hello Tallydupp, welcome.

  Do you by chance have Google Desktop? Some users have reported interference problems in Winodws 7 while using an older version of Google Desktop.
  Try to uninstall it if it exists.

  Let us know what happens

  Thank you! Ryan Thieman
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Pavilion dv7 programs closing and opening at random, computer stops randomly

  I have a Pavilion dv7-6154ea running on Windows 7. I've had it for a year and a half now and I just encountered this problem (it started a few days ago).

  The problem is that some programs or files are opening and closing by themselves, randomly without doing me anything. Sometimes even whole computer stops himself. And it's not as if it crashes, it just closes programs in the usual way or stops normally (without any problem).

  I scanned the entire computer for viruses and it is clean. If the problem seems not be caused by a virus.

  One thing that I was doing at the same time when this problem occurred is switchable graphics mode in the BIOS change, dynamics on fixed, by following the steps in this link to The switchable Graphics Mode

  I have a built-in Intel GPU (that to speed up performance) and an AMD Radeon HD 6490 M GPU (that of better graphics) and I wanted to run the PC on the AMD because I think that the dynamic mode has not changed the GPU when I needded, for example for video games.

  However, after a day of opening/closing by themselves programs, I decided to return to dynamic mode, and nothing has changed, so maybe it's also not the cause of the problem.

  In any case, it seems too convenient that the problem happened right after I introduced the Switchable graphics in the BIOS mode, if I don't think it's a coincidence.

  Can someone help me? It becomes very awkward to have a program that I use at the moment of the computer closa.

  Thank you

  sthri,

  It doesn't sound like it's a virus, but it could also be the keyboard.

  Go to start

  Type ease.

  Press enter

  Go to the bottom and click, facilitate the use of the keyboard.

  Check all the boxes and click OK.

  The keyboard will not work, but move and open programs as you normally use the computer and see if you get any errors.

  It is a shot in the water.

  By clicking on the White Star congratulations on the left is a way of saying thanks!

  I would like to know how everything goes.

  Nice day.

• STOP: 0 x 00000001 computer stops with error DRIVER_IRQL_NOT_LESS_OR_EQUAL.

  Original title: computer stops with error DRIVER_IRQL_NOT_LESS_OR_EQUAL.

  computer stops with error DRIVER_IRQL_NOT_LESS_OR_EQUAL STOP: 0x00000001 (0x00000002, 0x00000000, 0x0000000C, 0xf391ca38) Portols.sys address F391CA38 base at F391CA38

  Do you mean Portcls.sys that?

  The link to the technical support engineer's not even a good guess and an another wild goose chase.

  Which has to do with the audio or audio driver on your system of brand not specified and the model.  We should get some details about your system and then see if we can find the right audio drivers for your system.

  Since the Microsoft Answers forum does not have any kind of information system request when a new question is asked, we know absolutely nothing about your system.  Not knowing the basic information a problem prolongs the frustration and the agony of these issues.

  Thank you MS Answers, allowing the resolution of simple problems as frustrating and a lot of time as possible.

  Provide information on your system, the better you can:

  What is your system brand and model?

  What is your Version of XP and the Service Pack?

  Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

  Now provide some gory details more:

  Click Start, run and enter in the box:

  Msinfo32

  Click OK, and when the system info summary appears, click on edit, select all (Ctrl-A), copy (Ctrl-C) and paste (Ctrl-V) the information back here in your next reply.

  For information about video drivers, expand components, click view, click on edit, select all, copy and then paste the information here.

  For information about the audio drivers, expand components, click Sound Device, click on edit, select all, copy and then paste the information here.

  There will be some personal information (such as the user name and the name of the system), and anything that turns information private for you, simply delete the pasted information.

  This will minimize back Q & A and eliminate guesswork.

• After the updates of windows, the computer stops responding with a black screen at startup of the system

  Original title: Windows XP does not start after the update, no error message

  Has made no changes to the system, but the last thing that happened was an update of Windows security on stop.

  Now when I boot, the BIOS p.o.s.t. shows good HDs, good DVD-Rom, RAM, but Windows never starts, goes just a black screen, HDs are not accessed.

  -F8 does nothing, can't use the last known good Config or Mode safe

  -Change boot order in the BIOS to boot from the Windows XP DVD, hoping to get the recovery console, but the same thing: black screen, no attempt to spin-up DVD or HDs.

  -Removal of mobo battery to reset the CMOS, no joy.

  -Checked and re checked all connections inside.

  -Stripped devices and added one at a time, no joy.

  -Traded-in an old video card in case it was difficult to generate the higher res gfx, no joy.

  I was construction/upgrade / repair my own PC for 3 decades and can usually solve the problem and fix it myself, but this one me completely baffled.

  Any suggestions?

  Hi Cougarific,

  We recommend that you repair your Windows installation in according to method 2 of this article and check the result.
  See computer stops responding with a black screen when you start Windows XP
  

  Note: When you perform a repair installation, it restores the current installation of Windows XP to the version on the installation DVD. This requires you to reinstall all updates that do not appear in this version of Windows XP disc.

  Visit our Microsoft answers feedback Forum and let us know what you think.