Computer stops unexpectedly

Similar Questions

• After the automatic installation of Windows updates, laptop computer stops unexpectedly

  After that I installed the automatic updates my laptop stops unexpectedly. No one knows why this happens?

  Hello

  · The updates have been installed on the computer?

  · What is the service pack installed?

  · You receive an error message or error code when the computer starts?

  You can follow the link below and get the exact error message or error code: Windows XP restarts unexpectedly or restarts when you shut down the computer: http://support.microsoft.com/kb/320299

  For reference: Advanced Troubleshooting for shutdown problems in Windows XP: http://support.microsoft.com/kb/308029

• Laptop computer stops unexpectedly

  The last 2 nights, my laptop suddenly stopped. No warning, no nothing. Pressing the button to wake it up, the screen lights up for about a second, and I get this your sickly the PC shuts down. After about 5 minutes, it will start up as if nothing happened. I noticed that the fan seems to work more than what I remember. Other than that, I have not anything new recently installed, nor made any addition of material.

  This problem is caused by an overheating problem. The cutout on the motherboard is triggered because the laptop heat level is above acceptable levels

• AC100 - the process android.process.acore has stopped unexpectedly

  Our AC100 suffers from frequent and annoying messages: the process android.process.acore has stopped unexpectedly (well it is said in Dutch, so I hope that the translation is good). After googeling I found many people with the same problems (but for other devices as a computer of Toshiba), and it seems that the only solution is to reset the original settings (after having a back-up).

  But since everything downloaded widgets and applications will be gone then, I'm looking for another option. Does anyone have any experience with this message? How you solve the problem?

  And who knows how starts this problems?

  Hello

  I also recommend the return parameter of the Android to the factory settings. The widget could be saved on external source before setting the notebook to factory settings.

• HP Pavilion dv4 stops unexpectedly

  Hey there,

  I have a Hp Pavilion dv4 Notebook PC I bought half a year ago. A couple of days, while I was working on my computer it unexpectedly closes. At first I thought it was because my computer was out of battery because when I turned it on, there was no charge inside. However, two days later it stopped again and when I turned it back on it still had about 21 percent of power left. I don't really know what could be the problem. I did a scan of the computer, health analysis and tested my battery as well and they were all aware.

  Any suggestions?

  Thank you

  Hello

  After that recovery of a judgment of my computer did a startup repair and concluded, there was a battery problem. I did a BIOS upgrade and THEN a battery check and my results showed that I had to replace my battery. So I did exactly that.

  Thanks for your time!

  NIDA

• Unable to play counter strike 1.6 it shows HL Launcher has stopped unexpectedly

  Original title: counter-strike 1.6

  I am not able to play counter strike 1.6.

  When I click the icon it shows HL Launcher has stopped unexpectedly.
  show then 2 options:
  (1) close the program
  (2) verification of the solution online

  Hi manank31,

  Thanks for posting in the Microsoft Communities. The problem description, I understand that you are not able to play the game counter strike 1.6. Provide the following information:

  ·         Did you do changes on the computer before the show?

  ·         What is the full error message?

  ·         He has already worked?

  ·         Are you able to play games?

  Follow these methods.

  Method 1: Uninstall and reinstall the game.

  Method 2: Perform a clean boot to see if there is a conflict of software like the clean boot helps eliminate software conflicts.

  Note: After completing the steps in the clean boot troubleshooting, follow step 7 the link to start the computer to a Normal startupmode.

  Method 3: Follow the steps in the article.

  The problems of the game performance

  Let us know if you need more assistance.

  Thank you.

• Intel IMSM driver stops unexpectedly

  Often my Lenovo - Vista stops. I get a message 'Intel - driver IMSM stop unexpectedly' and Ms. recommend a FIX (solution), I've now done 8 times - and this does not solve the problem?  All ideas

  Hi AlHamm,
  
  Method 1
  I suggest you perform the clean boot and remove the program that is causing the problem. The issue could be with Intel Matrix Storage Manager driver.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135

  Note: follow step 7 of section of boot KB929135 to the computer in normal mode.

  Method 2
  If the steps above fail, I suggest to uninstall and reinstall the program.

  Uninstall or change a program
  http://Windows.Microsoft.com/en-in/Windows7/uninstall-or-change-a-program

• PC Windows Vista stops unexpectedly. Sometimes several times a day and sometimes not at all.

  My Windows Vista PC completely stops unexpectedly and without warning. Sometimes several times a day and sometimes not at all. When I turn it back on, sometimes I have a blue screen that tells me that the PC has experienced an unexpected shutdown and communicate with my local technician. However when turning on, I am always able to return to my office. My anti-virus support told me that it is not related to a virus. Help!

  It is likely some equipment or device driver issue (although we can not entrierly a problem of software).  I need a lot more information on this blue screen - EXACTLY what it says Word for Word with all the codes.  Read the messages and follow the procedures established by the MVP of the spirit in the following thread on the Blue Screen of Death.  They should help you solve your problem. http://social.answers.Microsoft.com/forums/en-us/vistahardware/thread/8cd8362e-7d06-46FB-afd7-84d54b6a8ea7  I know it's long but a blue screen problems problem may take some time because there are so many different causes and we must find the right to try to identify the problem and then find a way to fix it.  One of the elements in his post is a method to prevent the system to reboot when a blue screen if you have the time to copy the information.  If the system is not turned off, but the screen does not stay up long, press prtscrn to copy the screen, then when the system boots to open Microsoft Paint, click on the Open box and click Ctrl + V to paste here you have plenty of time to copy the information and post it here so we can look at.  Do not forget to include EVERYTHING - it is unclear what could be of crucial importance.

  I repeat the procedures in the messages of the spirit in the link above - just follow them and answer back here with the results.  Want to make interim reports before the end of the stteps is perfectly OK - in fact, I suggest you do that so I can help guide you and maybe eliminate some of the steps because they will provide no information, that we don't already know (or will not solve the problem because of the information that we already know.

  A question, is your so hot PC anywhere on it that if you hold your hand on it, you will need to detach due to heat?  Overheating is a common cause of this type of problem.  Check that the fan doesn't work and all intake and exhaust ports are clean of dust, lint, or any other obstacle.  If this is a desktop computer, remove the cover and clean the entire interior to remove dust and lint and anything else that doesn't belong.  Make sure you do not loosen or detach the wiring or the accessories cards or RAM chips.  Don't bother if it's a laptop - it's too difficult to get inside to do a proper clean-up - just make sure that the fan is running and that the vents are clear.

  I hope this helps.  I look forward to your reply with your comments about what you did to the spirit and procedures for detailed information on the blue screen error.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• stop unexpectedly

  Help, please! I have a dell studio 1555 with vista Home premium x 64 os. my computer suddenly stops no apprent reason. the bios is the latest version and the service pack for vista has been installed. I ran to the verification of diagnosis of the hardware, and it did not clerical errors. I get the error message is:

  Product

  Windows

  Problem

  Stop unexpectedly

  Date

  02-25-2010 05:30

  Status

  Report sent

  Signature of the problem

  Files helping to describe the problem (some files may be is no longer available)

  Additional information about the problem

  BCCode: 9f

  BCP1: 0000000000000003

  BCP2: FFFFFA8007D319B0

  BCP3: FFFFFA8007EC6080

  BCP4: FFFFFA8009CA2BD0

  OS version: 6_0_6002

  Service Pack: 2_0

  Product: 768_1

  Information about the server: 6515259b-90a7-4b5d-9793-819fe0875511

  Mini022510 - 01.dmp

  SysData. XML

  Version.txt

  Problem event name: BlueScreen

  The system version: 6.0.6002.2.2.0.768.3

  Locale ID: 7177

  Hello

  This "might" be a power problem, even if it's not the most common cause.

  9F is probably a driver issue. Security/antivirus/antispware programs can also cause these issues.
  Have you added the recent devices or the updated drivers - don't forget to check in the Windows updates to see
  If a driver has been updated before this happen.

  9f, means that a driver does not properly support the power state. Check in Control Panel - device
  Manager to ensure that the drivers are not stop during sleep - double-click graphics card.
  Card NETWORK and WIFI - healthy and others - tab power management - uncheck allow the computer to turn off
  power. Maybe the only has a problem. See below for troubleshooting and driver update methods.

  Start - type in the search - find MSCONFIG in top - right, click on – RUN AS ADMIN

  General tab - tick this box start Diagnostic - APPLY / OK - REBOOT

  Try it now. If the computer still blue screens thinks that video driver. Otherwise think the card NETWORK, Wifi, sound, or...
  (and it might still be video interacts with something else).

  ===========================================

  Look in the Event Viewer to see if something is reported on those.
  http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

  MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
  TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
  http://www.NirSoft.NET/utils/my_event_viewer.html

  -------------------------------------------------------------------------
  Also this, so you can see the probable bluescreens.

  Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
  http://www.winvistatips.com/disable-automatic-restart-T84.html

  -------------------------------------------------------------------------

  Here are a few ways to possibly fix the blue screen issue. If you could give the info to blue screen
  This would help. Such as ITC and 4 others entered at the bottom left. And another error
  information such as the STOP codes and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

  As examples:

  BCCode: 116
  BCP1: 87BC9510
  BCP2: 8C013D80
  BCP3: 00000000
  BCP4: 00000002

  or in this format:

  Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
  Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

  It is an excellent tool for displaying the blue screen error information

  BlueScreenView scans all your minidump files created during 'blue screen of death '.
  hangs and displays information about all accidents of a table - free
  http://www.NirSoft.NET/utils/blue_screen_view.html

  BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
  There are other causes.

  You can do without if needed fail or the Vista DVD or recovery command prompt mode
  Options if your system was installed by the manufacturer.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  You can try a system restore to a point before the problem started when one exists.

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  -------------------------------------------------------------------------

  Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
  RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe)
  program generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  The log can give you the answer if there is a corrupted driver. (Says not all possible
  driver problems).

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -------------------------------------------------------------------------

  Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
  keyboard and mouse, as well as of other major device drivers.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  -------------------------------------------------------------------------

  How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
  quit unexpectedly
  http://support.Microsoft.com/kb/958233

  Troubleshooting, STOP error blue screen Vista
  http://www.chicagotech.NET/Vista/vistabluescreen.htm

  Understanding and decoding BSOD (blue screen of death) Messages
  http://www.Taranfx.com/blog/?p=692

  Windows - troubleshooting blue screen errors
  http://KB.wisc.edu/page.php?id=7033

  -------------------------------------------------------------------------

  In some cases, it may be necessary.

  The Options or Vista recovery disk Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• Computer, quit unexpectedly

  while I'm working or internet usage, my computer stops all of a sudden... will crash black... I have read other responses to this problem, but my Sony Vaio w/Vista does not overheat - it sits on a plateau of cooling plastic... I don't get an error code... What's wrong?.. I wait your help with "baited breath" (so hurry) thanks, Suvalady

  Hello

  Could be linked to the heat, make sure that the computer has sufficient ventilation, may use a small fan to add a little.
  On a PC, the cards, the memory and the cable (both ends) will need to be reinstalled. Remove all power and remove
  and replace those, do not just tight. Can't do that on a good laptop.

  Look in the Event Viewer to see if something is reported on these reboots.

  http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

  -------------------------------------------------------------------------
  Also this, so you can see the probable bluescreens.

  Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
  http://www.winvistatips.com/disable-automatic-restart-T84.html

  -------------------------------------------------------------------------

  Here are a few ways to possibly fix the blue screen issue. If you could give the info from the blue screen that would be
  Help. Such as ITC and 4 others entered at the bottom left. And any other information such as STOP error
  codes and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

  As examples:

  BCCode: 116
  BCP1: 87BC9510
  BCP2: 8C013D80
  BCP3: 00000000
  BCP4: 00000002

  or in this format:

  Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
  Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

  It is an excellent tool for displaying the blue screen error information

  BlueScreenView scans all your minidump files created during 'blue screen of death' crashes, and displays the
  information on all accidents of a table - free
  http://www.NirSoft.NET/utils/blue_screen_view.html

  BlueScreens many are caused by old or damaged drivers, video drivers in particular, but there are other causes.

  You can follow these steps in the Safe Mode if necessary or the command prompt Vista DVD or Options of recovery if your
  system installed by the manufacturer.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  You can try a system restore to a point before the problem started when one exists.

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  -------------------------------------------------------------------------

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  The log can give you the answer if there is a corrupted driver. (Says not all possible driver problems).

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -------------------------------------------------------------------------

  Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, 3rd party keyboard and
  smile, as well as of other major device drivers.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  -------------------------------------------------------------------------

  How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart unexpectedly
  http://support.Microsoft.com/kb/958233

  Troubleshooting, STOP error blue screen Vista
  http://www.chicagotech.NET/Vista/vistabluescreen.htm

  Understanding and decoding BSOD (blue screen of death) Messages
  http://www.Taranfx.com/blog/?p=692

  Windows - troubleshooting blue screen errors
  http://KB.wisc.edu/page.php?id=7033

  -------------------------------------------------------------------------

  In some cases, it may be necessary.

  The Options or Vista recovery disk Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• my gateway nv79 pc stops unexpectedly

  My model PC Gateway NV79 stops unexpectedly, even when the connected when I relight the black screen comes up which has the different start modes, such as booting in safe mode and the other three choices I belive. I open it up as much as I could and he breathed with dustoff. Also I almost always keep on the base raised with two fans. I also went through the troubleshooting in Control Panel and it seems that everything is ok, but I noticed that he's a fan or something inside the computer that seems to light up and more then I remember, computer Novice, thank you for your help skills.

  My model PC Gateway NV79 stops unexpectedly, even when the connected when I relight the black screen comes up which has the different start modes, such as booting in safe mode and the other three choices I belive. I open it up as much as I could and he breathed with dustoff. Also I almost always keep on the base raised with two fans. I also went through the troubleshooting in Control Panel and it seems that everything is ok, but I noticed that he's a fan or something inside the computer that seems to light up and more then I remember, computer Novice, thank you for your help skills.

  Assuming that when you say it stops - mena you just, it turns off without warning?

  Closure would imply an orderly progression where it closes open programs and actually stops the BONE before turning off power and which would not cause the symptoms you gave.

  Could be damaged by the heat, or you might have a fan coming out, only not on if necessary.  Your "seems to come and goes out more" could be that the fan is cycling when it should just be on... meaning that it provides insufficient cooling.  Only verified material.

• Computer stops when the power to the computer to sleep, on computer virus problem

  Hello

  When I put my pc sleep and wake him up, a window pops up saying that the machine has stopped unexpectedly, and then the pc automatically reboots by itself,.

  after reboot, a window box comes in saying that the pc rebooted one... and that Windows will inform me what to do.  What happened yesterday and today.

  I must say however that Friday evening, August 24, my pc was slow work, since a few days I noticed, but Friday it was slower, I could see that something

  moving in often via the little blue wheel icon that shows that something is happening.

  I "had" McAfee Total Protection in my machine since 08/05/2012 and last night I clicked on the McAfee to do a full Scan of my pc, because I thought there was something fishy in it.  McAfee Full Scan clicked, a blue page with white letters arrived, quick and deep that I saw Dump numbers going up to 100, then the blue screen came out and restarted my PC.  After reboot a small box of Windows came to say that the machine had stop unexpectedly, he

  has run a control bar, when in fact something like 'your stop machine unexpectedly and windows will inform you what to do', something like that.  I then

  new click the McAfee icon, click the full sweep, the same thing happens again anywhere.

  Then, I went to the website of McAfee and talkative with Technical Support, he came into my pc to see for himself, he opened the Navigation button and had IP

  address to which McAfee was 'downtime '.  He told me I had a virus in my computer... He gave me a phone # to call for assistance in the removal of the virus. I called, the man

  did not come into my PC to see, he said, I had to pay $89. something taken him. I closed with him, went with the customer, aksed for my refund...

  sad situation, but I withdrew my PC with McAfee.

  I've downloaded Malwarebytes, checked my PC had 2 Trojan horses, you click on Remove to remove the.  Still had Malwarebytes in pc, I went to Trend Micro, which I had before in my pc for years and renewed my Sub. with them and has installed. After doing a full Scan, no virus.

  I made a 'machine checking if' work properly AM early this morning.

  This afternoon, August 25. I opened my pc, the audit began, time + after pc restarted normally, then all of a sudden the blue window came with white letters, dump numbers went up to 100 then pc rebooted, Windows little box came "... unexpected" and normal ran pc after.  Worked a bit on the pc then place to sleep so I could go somewhere, when I clicked on the mouse to wake up, as I always do in the pc, it awakened, blue page with while that the lettering came, took place on the same things as above.  PC ran good, had to go eat, put the pc to sleep, came back same thing occurred again

  I searched what happens and found nothing.  I went to the community, there nothing either.  So I'm here today to help hoping that you know what is happening.

  Thank you for your time and your help.

  Bebb

  Hello

  Currently, you have a program full-time antivirus installed on the computer?

  If you do not have one, I suggest you to install Microsoft Security Essentials.  Follow this link to download.
  http://Windows.Microsoft.com/en-us/Windows/products/security-essentials

  Follow these methods.

  Method 1: Run a Scanner online from Microsoft.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx
  Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.
  The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

   

  Method 2: To remove the virus manually, see the article:

  How to remove a computer virus?
  http://Windows.Microsoft.com/en-us/Windows7/how-do-I-remove-a-computer-virus

  Important: The Troubleshooting Manual in the link above steps show you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry

• Recently upgraded to El Capitan, I had that problem for Mail stop unexpectedly when I saw some posts.  I followed the steps and was able to remove the trouble messages.   Now I can't restore the mail window message viewer component.

  Recently upgraded to El Capitan, I had that problem for Mail stop unexpectedly when I saw some posts.  I followed the steps and was able to remove the trouble messages.   Now I can't restore the mail window message viewer component.  When I try to catch the separator bar to go back to the left, only half of the small arrow icon and line appears, and it cannot be moved.   Can open the message by double clicking a message viewer.

  Hi there, alicefrompa!

  Thank you for using communities Support from Apple. From your post, I understand that you do not see the Message Viewer box which allows you to read your e-mails; only see you the Inbox that includes a brief overview of the message and are unable to restore access using the separator bars. I have had this happen to my own Mail app and am happy to let you know how I could fix!

  You are really on the right track - you want to roll your mouse over the divider between the Inbox and sections Message Viewer (which should now be on the extreme right edge of your mail window) and drag it to the left.  When you click on the receipt/Message Viewer box, the cursor turns into a line continuous black with a single arrow pointing to the left. When you see the cursor change, click with the left button of the mouse and (while holding down the mouse button in) drag the combination line / arrow to the left. You may need to drag a little further than before to get it. I had to hang mine almost completely in the middle of my Mail app before the display of the message box appeared.

  From there, you should be able to adjust the boxes to your widths you want as expected.

  If you are still not able to get the display of the messages visible after have try this, here are a few more things that you can do.

  1. Press command + O on your keyboard.
  2. Exit the Mail application, and then press on and hold the SHIFT key on your keyboard while reopening.
  3. Restart your Mac by selecting the menu  Apple in the upper right of your screen restart from the menu drop down.

  See you soon!

• spectrum x 2: spectrum x 2 stops unexpectedly

  The computer stops at least once unexpecedly whenever it is used.  does not start again, unless I plug it into the charger.   The battery is often full when this happens.  Sometimes if I get it started quickly it will be just as it was when he stopped.  Sometimes it starts, and I have to sign in and start as usual.  If I happen to have plugged in to the charger when I start it I don't have there problem.   Of course it's not ideal, I need to make it portable, as it is supposed to be.  Any help would be appreciated.

  Hi @Twindy91,
  
  Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!
  
  I stumbled upon your post on the laptop and wanted to help you! I looked in your question about your x 360 spectrum HP stop down after update of Windows 10. You can try to use theWindows Update Troubleshooter to fix updates that do not come through Windows 10.  Please restart the laptop twice to make sure that all updates are completed!

  I see that if you change the balanced power plan options option in the book will help. Here is a link that will help you.

  Go to your power options. Select balance, then click on change plan settings. Click on change advanced power settings. Then save changes. Restart your computer and see if the options have changed.

  You can also try:

  In Device Manager, click the arrow next to display adapters to expand this category
  Right-click on the graph, and then select Update driver software if more than 1 graphic adapter do 1 at a time.
  Select search automatically for updated driver software.

  The laptop must find and automatically install the updated driver
  Once the installation is complete, restart your laptop.

  Please let me know how it goes.
  
  Thank you.

• HP Pavilion laptop computer stops even if I return to setting original or factory

  Please help because I was closing my laptop without no reason. We turn-out in a blue screen with an error about incomptibility with the system. I have restore its original, but after 5 minutes, his stops. It is less than 1 year old laptop and I use it twice a week on the weekends.  Battery is not the problem and overheating is not also the reason because sometimes in less than 5 minutes after opening, its stop itself. Hope you could help me to fix it.

  Hello Cirssy,

  Your computer stops on its own.

  Do a hard reset.
  
  Turn off the computer.
  
  Remove the power cable and battery.
  
  Hold down the power button for 15 sec while booth energy sources are deleted.
  
  
  
  This should reset the hardware in the computer.

  That you put it on press the F10 key. This will load the BIOS setup utility.
  
  Press F9 to load the default values.
  
  Press F10 to save and exit.
  
  
  
  When the computer starts up, check if everything is working.

  If it is still at the age of one year I give HP a call so that everything is still under warranty.

  Here is a link to a phone number to call HP.

  I would like to know how everything goes.

  Nice day.