Continuity and transfer works do not (Solution)

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• speakers and microphone works do not, said convenience store "device working properly.

  a couple of days ago my machine makes an auto update as usually and things seemed good, but shortly after, I noticed that I had no sound function or a microphone of my internal devices and making helmet is also non-functional. the first thing I did was restart, no luck. Then, I ran a convenience store and received the msg above. I noticed that while I had the audio device manager open that I do not have access to the 'configure', 'default' and 'properties' functions under the tabs of playback and recording. After a further review I thought that maybe I had a problem of compatibility of the driver with the recent update, but I'm not really sure of what has been updated. I also thought I might have a conflict of use with an application hogging things even though I have seen no unusual activity in the Task Manager. Despite this, I disabled the 'google ok' feature in chrome and restarted. This seemed to fix that I had the sound and the microphone back, but when I started this morning I had the same problem and since I don't re - not allow 'google ok' and it does not automatically start (I checked), which doesn't seem to have actually done something after all, or there are other problems that are still not resolved.

  in any case, I'm running worm Realtek HD Audio Driver 6.0.1.6937, I'm on a wired ethernet connection, I got no error msgs and I did not any changes in software.

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  so that is where I am. any help?

  Laptop HP 2000-2b24NR
  Product no.: C2M60UA #ABA
  OS: 8 64-bit Windows

  Hello

  I do not work for HP, but I see a definite advantage on the subject of what you are suggesting.

  Try to perform the following procedure.

  Download Realtek HD Audio Installer on the link below and save it in your downloads folder.

  Realtek HD Audio Driver - Windows 8

  One time finished, open windows control panel, open Device Manager and open sound, video and game controllers.  Right click on the Realtek device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

  Then, download and reinstall the Chipset driver on the following link.

  Chipset Driver - Windows 8

  When done, shut down the laptop by holding down the key SHIFT left click Shutdown to temporarily prevent a hybrid boot.

  Disconnect the power adapter and remove the battery.  Press and hold the power button for 20 seconds.  Reinsert the battery and plug in the AC adapter.

  Robinet tap away at the key esc that you start the computer to launch the Start Menu, and then select f10 to open the bios menu.  Press f5 to load the default values (sometimes it's f9, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER.  Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.

  Allow Windows to fully - charge it will automatically load an audio driver, but let just this complete.  Then open your download folder, right click on the installer of Realtek and select "Run as Administrator" to launch the installation.  Once this done, do a right-click the speaker icon in the taskbar and select playback devices.  Left click "Speakers/HP" (speakers or headphones) once to highlight, and then click the Set Default button - check if you now audio.

  Kind regards

  DP - K

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  Hi Tan60, I did some research for you and I found a link that I think will help with the problem you are experiencing. Please click on the following link and follow the path to the document that is located outside of HP.  http://goo.GL/L2bZNN

  If you have any questions or concerns, feel free to write again and I will continue on with more research on this issue.

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  Hello

  As you probably know, the error code 24 characters for short drive Self Test (DST) would indicate that hard is defective and must be replaced.  It is also entirely consistent with the problems of performance, as you describe in your initial post.

  If there is no help, the player at the link below is an example of one that would be perfect for your laptop.

  750 GB hard drive for laptop.

  The procedure to replace the hard drive begins on Page 56 of your & Maintenance Guide.

  Kind regards

  DP - K

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