Creative cloud for PS Touch does not

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• I installed the German version of Photoshop, now I need the version in English for some actions, that I bought. In Photoshop preferences is German and I can't change to English. I changed my Creativ cloud in English, but does not work for Photoshop. I do

  I installed the German version of Photoshop, now I need the version in English for some actions, that I bought. In Photoshop preferences is German and I can't change to English. I changed my Creativ cloud in English, but does not work for Photoshop. What do I need to reinstall Photoshop in English?

  Also if you wish, you can take back to the top of Presets, plugins... before uninstalling.

• Need help to cancel subscription to creative cloud and Live Chat does not work

  I need to cancel a subscription to creative cloud and Live Chat does not work for me. The cat only sent me:you are not currently connected to a representative of the chat. When a representative has been online and I can't send my message.

  Hi Joshua_U,

  I ask you to perform undo these links mention operations

  http://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  http://helpx.adobe.com/creative-cloud/help/manage-creative-cloud-teams-membership.html.

  In case you are unable to complete it, please inbox me your order number.

  Note

  Kind regards

  Baudier

• I bought Adobe Acrobat DC. We use it in a desktop environment. Is there a way to "TURN OFF" the concept of cloud for another user does not see a confidential pdf in their queue?

  Is there a way to "TURN OFF" the concept of cloud for another user does not see a confidential pdf in their queue?

  I tried to contact technical support to the 800-833-6687 but was put through several automatic guests and disconnected.

  Hi plumasca,

  Refer to this topic for help disable features/services online in Acrobat/Reader DC?

  Kind regards
  Nicos

• My 'creative cloud' application freezes and does not download update - 'Installation update' freezes '0% '

  My 'creative cloud' application freezes and does not download update - 'Installation update' freezes '0% '

  In fact, I went to:

  www.Adobe.com/appsmanager/index.html

  and uploaded CC Desktop App from there.  Worked fine, thanks.

  Dennis

• Hello, after trial period I buy the creative cloud for photography, but do not work!

  After the trial period, I buy creative cloud, for photography, so I think I can use photoshop and lightroom cc cc 2015!

  But application allow me to download the full version, it seems that my trial period is to expire, but I pay, and I received the e-mail confirmation from adobe!

  Unfortunately is not possible for me to communicate with the customer service, I work right now!

  I don't really know how to solve this problem...

  Does anyone know if adobe needs time to activate a new subscription? Like a few days?

  in the opposite case I am forced to cancel my Pass covers admittance because I can not make it work and talk with the customer service is Impossible !!!
  At least one E-mail pourrait put !!!

  Hello Roberto,

  Can you please refer to the document help below and try the steps mentioned:

  Creative Cloud applications unexpectedly back in the test mode. CS6, CCM

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Kind regards

  Sheena

• Creative cloud for teams Invitation has not received

  I invited a member of the team to use creative Cloud for teams and the Adobe site says the invitation was sent, but the user never received.  I deleted this account and used an email that I have access to, and I never received it.  How long does take to send the invitation?

  Adobe has apparently sent to different areas of e-mail problems.  The target user must add Adobe as a contact.   (We are talking not only about the audit of the records of spam either.))

  See the Adobe link:

  Did not receive expected Adobe email

• Uninstalled creative cloud; Why CS6 apps does not open?

  I cancelled my Creative Cloud 2014 subscription two weeks ago. Wanted to just use CS6 apps rather (Photoshop, InDesign). At that point, they still opened fine. But every day, Adobe sent a message of RENEWING YOUR SUBSCRIPTION, huge, boring box. So I tried to uninstall CC2014: both the apps and the CC Manager. Apparently, it was a mistake. Because now these CS6 apps won't open; Instead, I get a RENEWED YOUR SUBSCRIPTION box that directs me to the subscription manager to renew the creative cloud.

  
  

  So I tried to reinstall the program to uninstall creative cloud for re - uninstall. Did not help. I tried to use the cleaner creative cloud. Did not help. Even reinstalled CS6 from the original CD. These applications will not always be open. I have to assume there is some software glitch - a few rest line coding, perhaps, of a bad uninstall - blocking audit for CS6 on the Mac.

  
  

  What can I do to get these apps CS6 to open? They open fine on my Mac for backup. Then of course, there is a small problem that I need to correct on my primary iMac.

  Please check if it works for you:

  'Renew your membership' message when you start an Adobe Creative Cloud application

  Concerning

  Stéphane

• Adobe Creative Cloud window empty and does not ask for connection?

  I currently have three computers. A 2010 iMac, a Macbook Pro 2012 and a new Macbook pro 2014. I disconnected and uninstalled creative cloud of the iMac. After buying the new MacBook Pro (2014), I used the mobile 2012 to copy my user profile on the laptop latest (including Adobe applications and cloud creative). However, when I try to open a project from the external hard drive, that I worked out, I get this message:

  Adobe Application Manager is needed to solve this problem. However, it is missing or damaged. Please download and install a new copy of the Application Manager 'http://www.adobe.com/go/applicationmanager'.

  When I go to this link, I get a prompt to download creative cloud (No Manager applications). Of course, I redownload creative cloud and gives me the steps to install but once the creative cloud installation progress bar ends and CC open, the window is empty and I wonder not identify or anything. I can't access all projects or connect to my computer CC on this new account be.

  I deleted the file opm.db in the folder "OOBE" and I restarted the application. I uninstalled and reinstalled. I restarted my computer. I have tried everything for the last hours and made absolutely no progress.

  I'm pretty stressed about it than the projects I work on are time sensitive. Any help would be greatly appreciated as chat customer support just left me on hold for almost an hour and I have not found a solution in the forums.

  Thanks in advance.

  Mac migration (or Time Machine) does not always work with cloud programs

  Uninstall... to run vacuuming... Restart your computer... Reinstall

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -using the vacuuming after uninstalling and before reinstalling will usually help

  -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

• Creative cloud photography adobe - photoshop does not start

  Hello

  I'm subscribed to Adobe creative photography of cloud. I can install the software (I especially need photoshop) in the creative menu cloud on my Mac, but when the application is downloaded and installed, it does not open. I have a window remains that appears and says that I am not a Subscriber...

  Is this normal?

  Is not the subscription to creative photography cloud adobe allow me access to photoshop? Or I have to buy the software alone?

  Hello

  Please see the below help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Kind regards

  Sheena

• Creative Cloud Desktop App (Mac) does not load

  I have updated for Mac OS X El Capitan 10.11.1 a while a go and the application of Office CC began to turn does not. Now I am unable to sync my photos from Lightroom on Mac and iPad, I could not sign in my account in Lightroom CC.

  Looks like the icon in the menu bar (medium grey I'm not connected):

  

  And when I clicked it, the window looks like this:

  

  I guess that means it loads, but this process should normally take only a few seconds, but it takes hours and days on my Mac. I have been using Google DNS (8.8.8.8) on my network because my position is subject to pollution of DNS. I tried to go back to my default DNS, but it has not changed the answer. Ideas and instructions would be helpful, thanks!

  Hello

  Please check the help below document:

  Does not open App | Wheels of progress turn continuously

  You can also view the nets below where this issue has been addressed:

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.

• Creative cloud office 'Apps' tab does not work

  I bought the license to CC a couple of days, but since installing I couldn't install/manage applications. Office CC 'Applications' tab will not open correctly only saying "download error".

  I got the CC on this computer in the past by another employer, but I uninstalled it when the project took end. I never encountered this problem with the CC of this time. I also got CS5 on this computer all the time and in the past with CS5 and CC has not caused any problems.

  I have now uninstalled and reinstalled this new CC a couple of times but the 'Apps' tab does not always work.

  I then also uninstall the CS5 and to be sure, I removed manually all the Adobe stuff like this guide: Re: how to remove and cancel the creation could f...

  After that, I reinstalled the CC but always the 'Apps' tab does not work. May be there is always something left (on this computer) the subscription of Creative previous cloud (another license) that is causing the problem with this new CC subscription?

  I have a Mac Book Pro with Mac OS X 10.9.5

  If you have uninstalled but did not follow upwards with the help of the vacuum of CS then you have probably some remains that could interfere with other facilities.  If you uninstall, then use the cleaning tool, you may have better luck.

  Adobe Creative Suite cleanup tool

  helps resolve installation for CS3 thru CS6 and creative cloud problems

  http://www.Adobe.com/support/contact/cscleanertool.html

  In addition, it should have been without having to uninstall the original CC that you had with another employer.  You must only have signed out of it, and then you could connect you with another subscription thereafter.

• Adobe Creative Cloud crashes immediately launch, does not work on a new iMac 5K / Yosemite.

  Adobe Creative Cloud installation (/ Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app) is immediately blocked the launch, so I can't install CC on a new iMac 5K Yosemite running. Launch the application to fetch the rest of accidents programs CC, saying 'Creative cloud close unexpectedly.'

  I have an old Photoshop CS3 install, install a newish Lightroom and now I need to install the first of my Adobe ID work. I think that this may be the crux of the problem. If the Cleaner CC app worked as advertised, I could delete the old installation of Photoshop and simply use the new Photoshop CC and everything would be cool, but the CC Cleaner does not work. It seems that it works, but the problem persists. In fact, Adobe support told me via twitter that the Adobe installer fundamentally does not work on Mac migrated (new Mac when old data has been put in place backups). They called cela a conflict of BONES, but I pointed out than any other works, so there is a conflict of good enough Adobe.

  It seems to be a permissions issue, and Adobe thinks it's a permissions problem blocking VAC applet, but I fixed permissions HD and made repair disk, run Adobe CC Cleaner several times, tried to install CC in another account administrator on the machine, tried to install CC of root and all this repeated after reinstalling OS X via restart with Cmd + R , always ends with the same result: creative cloud close unexpectedly.

  They suggested that install on a clean drive, one that has not been migrated. To do this, I guess I to bring it to Apple, since I have neither a Yosemite install disc, or a drive to put a thumb

  I found an article entitled "CC applications close immediately after the launch", but this trick does not work because the Creative Cloud applet is the application can't launch.

  https://helpx.Adobe.com/Photoshop/KB/CC-applications-crash-immediately-launch.html

  They sound like they're trying to help him, but responses sound like absolute BS, and, like the Web site, I'm going in circles. I don't know that I'm not the only one who had this problem, right? RIGHT? I'm sure that the answer is buried here somewhere...

  Thanks in advance!

  OK, thanks for the update KBaird.  I'm curious about the results, but the option you have chosen is probably the fastest.

  In general, I recommend only migration of documents and settings and reinstall all applications directly.  Sometimes the migration can occur successfully more often if they lead difficult to solve errors regarding Adobe Creative applications.

• Creative Cloud connection crashes, MUSE does not load

  Today, after 4 months, apps CC each requires a sign-in, CC app crashes after login or request still once, MUSE reports an error and not laod at all!

  Help

  Hi Melnoz,

  I'm sorry for the problems faced by you.

  Could you try to close the cloud creative app and the removal of the opm.db of the file of the slot location.

  Win: C:\Users\\AppData\Local\Adobe\OOBE

  Mac: \Library\Application Support\Adobe\OOBE

  It shows how to access the directory on Mac if you need
  Iles.html http://helpx.adobe.com/x-productkb/Global/Access-Hidden-User-Library-f

  It should invite you to you reconnect & solve

  OR

  Please check this linkhttp://helpx.adobe.com/x-productkb/policy-pricing/account-password-sig n-State and if this does not help, then click on Chat contact button our Adobe now support team and they will solve the problem.

  Kind regards

  Baudier

• Creative cloud update downloader app does not.

  Update creative cloud app does not. the message to update downloader creative cloud but whenever I try to use the updated installer it bounces updated app or quit smoking. Seems to be a problem.

  Babsrr please see http://forums.adobe.com/message/5567345#5567345 where this subject has been discussed and provides instructions for Mac OS.