Similar Questions

• I bought but creative cloud still ask to buy and work as a trial

  I bought but creative cloud still ask to buy and to collaborate in the trial. How my work bought.

  Hi Mory,

  Please follow the article: Solve common Adobe Creative cloud activation of (log) and questions (disconnect) disabling or error messages which will help you get the number fixed.

  Let us know if it works or not.

  Thank you

  Yann Arora

• I get the reminder that the creative cloud is missing or damaged and to download a new CC, when I try to download he did not finish, it goes back to the statement that I need to download any new creative cloud.  Anyone who has this problem

  I get the reminder that the creative cloud is missing or damaged, and to download a new CC, when I try to download it will try then goes back to the original message that the CC is damaged or missing.  Anyone else having this problem and what to do?

  If they are cc, Yes.

  Uninstall anything cc, clean by use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6 and then reinstall your cc, Download Adobe Creative Cloud apps desktop app | CC free trial Adobe

  Use the cc desktop app to install your cc of adobe programs.

• notification that creative cloud is "missing or damaged".

  someone was wrong to download creative cloud with the notification that it is missing or damaged? I want to give it a try with illustrator, but I can't until the creative cloud can be installed and it won't install... any help appreciated!

  uninstall the cc desktop application (if it is installed), own by the use of the Adobe Creative Cloud cleaning tool to solve installation problems, restart your computer and install the application of office, download Adobe Creative Cloud apps | CC free trial Adobe

• "Creative cloud is missing or corrupted" - HELP!

  To get this message:

  Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and install a new copy of the creative cloud of 'http://www.adobe.com/go/adobecreativecloudapp'.

  However, when I try to install the app, it crashes and this message again. any advice?

  Quit creative cloud application.

  1)

  Navigate to Applications > utilities.

  Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.

  2)

  Click on the link below and download & run the cleaning of Adobe tool:

  Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up selected."

  https://helpx.Adobe.com/content/help/en/Creative-Suite/KB/CS5-cleaner-tool-installation-PR oblems/_jcr_content/hand-Sea/accordion_container_1/accordion-nominal/accordion-point-1/agreement I on-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleane r Tool.zip

  3)

  Click on the link below and download Adobe Application Manager and install the same.

  http://download.Adobe.com/pub/Adobe/creativesuite/CC/Mac/ApplicationManager9.0_all.dmg

  Once the installation is complete, a niche will disappear.

  Then open " Applications" folder and locate the launch of Adobe Application Manager icon and double-click it and update.

  Then try to install applications CC and check.

• Purchase of creative cloud still pending after 2 days

  Hello

  I bought publishing CC student and teacher, 2 days ago, and the order is currently still pending. Order status page shows the command should be processed within 24 hours, but it didn't happen.

  Can anyone help?

  Thank you

  Hi reubhw,

  Please see the Ko: http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html or contact our support chat.

  Kind regards

  Romit Sinha

• Adobe Creative Cloud still does not

  I was asking for help all day today with Adobe Creative Cloud. The software does not open on my comput r. I restarted my computer at least 5 times now. I even turned off for an hour and then tried again. I tried to uninstall it, and for some reason, it won't let me. It isn't working and I really need help to fix it. I can't get in touch with someone here, which makes this situation even more frustrating. Can someone please help me because I need this job.

  No need to continue to create new debates for the same problem.

  Answer (several times if necessary) to the existing thread to keep the top of the page.

  Cannot open the creative cloud - no error

• Creative cloud still does not work

  I don't know what more I can =)

  I need your help!

  
  What I tried to do to solve the problem of:
  1. uninstall the application of CC desktop by using the uninstall program: https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

  Reinstall the application Desktop CC: https://www.adobe.com/creativecloud/desktop-app.html

  2. I deleted opm.db

  3. I deleted OOBE

  4. I don't have app CS5 or 11 elements

  
  

  
  

  
  

  
  

  If all else fails, please contact adobe support:

  Contact the customer service

• Download creative cloud still not available after successful payment

  Cannot download Adobe Premier after payment succeeded for 1 month. Where is the problem? Thank you

  Hi Erick + trodly,.

  Please make sure you use the same Adobe ID (email address) that you used to purchase the subscription.

  See the link below:

  Connect and disconnect activate Cloud Creative applications

  See also,

  Solve the common activation Adobe Creative Cloud (login) and questions (disconnect) disabling or error messages

• Can not activate my new membership of creative cloud, still in trial mode. Is this normal?

  Hi, I bought a new composition of the creative suite in my school, but it doesn't work, I followed all the steps correctly but nothing has been activated, I'm always on mode to try it for 30 days.

  There is no trace of my subscription to my online account. Just my one expired last year.

  I tried to copy my code once more, but it says that it has already been used...

  Help me

  I see you had a subscription to creative cloud under the same email with the forums, this subscription is expired and to continue using CC kindly buy it again.

  If you purchased creative cloud under a different email, kindly share the e-mail in a private message.

• Creative Cloud files missing, CC has said that it is synchronized so that it is not. Solutions?

  I use creative cloud to sync my work at home and at the office. The files I created two days ago in the office not, displayed at home and also in the case of cloud in the web. And not: not in archive, or in the trash. The CC "says" on both computers that all files are synchronized, even if they are obviously not. Fortunately, they are always on the computer at the office and I had to "synchronize" them manually via USB key. How will I know the cloud to sync?

  All solutions?

  Please refer to:

  Creating cloud not creative files Cloud file synchronization

  My files have simply disappeared. How can I get back them?

  Please let us know if it works.

  Concerning

  Stéphane

• "Creative cloud is missing or damaged.

  I am on Windows 10, have the same problem I've seen here several times.

  I have:

  1 uninstalled ALL adobe applications.

  2 Ran the CC cleaning tool, it says remove ALL whenever he asked.

  3. restarted, rebooted, rebooted,

  4 remove any that I could find with "Adobe" as a name of folder on my system whole and also empty folders temp, just in case.

  rebooted 4.5 more...  Nothing adobe listed in my programs installed, nothing Adobe running in the background,

  5 re-downloaded (again)... the Adobe Cloud application of the link than anything the world keeps pointing too...

  6 install the application Adobe, (even made with administrator privileges)

  7 has got the same error AGAIN.  (I was not even installed of the CC apps, just signed, saw the list of my applications available and rebooted and pouf, error.)

  Go back to step 1.

  I have lived this loop two TIMES now, no help here does help.

  so... H E L P PLEASE!

  Edit: as additional info, this is an installer of Windows 10 returned, I recently had the MS "Reset the PC" software as MS calls it, so it's a pretty clean install, for the most part, (office, VS) and Autotesk Creative Suite.)

  OK, I think I got it to work,

  The trick was 6.  Installed the application Adobe, (even made with administrator privileges)

  When I install as administrator, it should work, I've tried this,

  Since I wiped it if it was easy to find what was only Adobe Cloud installed, well, I found this:

  C:\Program Files (x 86) \Adobe\Adobe Creative Cloud\ACC

  File: Cloud.exe Creative

  I put it to 'all users' run as admin... Ottoman, problem disappeared.

  I reboot and it fires just with everything else.

  In all my research on this site, I have not seen this particular little help, so, maybe it will help someone else.

  So to be useful (it's for Windows 10, may or may not work anywhere else.)

  1. go in: C:\Program Files (x 86) \Adobe\Adobe Creative Cloud\ACC

  2 right-click: Creative Cloud.exe, then click on "Properties".

  3. Select the tab 'comparability '.

  4. down, there is a marked shield button: click the "Change settings for all users".

  5. check "run this program as an administrator".

  6 ok, Ok and your done, reboot and I hope it was her.

  I don't know if there are security problems with this, you will have to ask Adobe.  It is their tool.  It's just got rid of this error.

• my creative cloud still shows trial version, in spite of buying me the subscription. I tried to sign and, but still does not!

  I bought the plan of creative photography of cloud.   It shows that I'm subscribed to this plan when I log on my account Adobe, but both Photoshop and Lightroom exhibition versions under the name of first instance in the cloud when I opened on my computer.  I opened two trial versions and ensured I was connected, but it is always also a trial version. I bought the plan through Amazon.

  Make sure that your current account (and only adobe identification code used in the next step is the right) by logging in here and check the status of your subscription, https://www.adobe.com/account.html

  Then, if it's current, disconnect and then back to your client application to cc using same adobe ID used with the link above: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  Looks like you have already done this, but be sure that you use exactly the same two-step adobe id.  If you are Creative Cloud applications back in test mode after an update until 2015 for CC

• Adobe Creative Cloud is "missing or damaged" after the migration to the new MacBook.

  I just moved into a new MacBook Pro and I'm getting things set up. There is some kind of problem with the creative cloud Manager application. It will not start. And when I try to run the installer, I see this error:

  

  I have re-uploaded the installer of creative cloud DMG several times with the same result. Any ideas?

  Thank you! It was a bit messier than that, but these basic steps and resources were what I needed. I had trouble along the way, so I did a couple of things:

  1) restart after trashing Adobe Creative Cloud and Adobe Application Manager files.

  (2) disconnect from creative cloud on my old system.

• Creative cloud still thinks that I am using a trial

  Long story short, creative cloud (primarily photoshop) does not recognize my apps are paid for (he believes that I always use a trial even after the signing-he wants a product code, even if I do not have).

  Others have had problems, but their solutions or whatnot don't seem to work.

  This is my last attempt to solve this before going directly to the customer service.

  Thank you

  If you use Photoshop at all, you may need to install the latest update for this problem. See this blog for more information:

  http://blogs.adobe.com/crawlspace/2013/01/Photoshop-13-0-413-1-2-updat 're-now - available.html

  If you do not have Photoshop, try the solution that others have mentioned previously:

  1. Open Adobe Application Manager (AAM).
  2. If it is necessary, let MAO all automatic updates and restart itself.
  3. Sign in using your Adobe ID (optionally, you can close MAO at this point.)
  4. Open an application (e.g. InDesign CC) CC.
  5. If you are asked (for example, you get the trial screen), click on "license this software" and sign in with your Adobe ID

  Refer to

  • software creation says cloud my free trial has expired, but I have a paid subscription
  • Launch of creative products of Cloud in test on non-English operating systems. CCM, CS6

  Concerning

  Baudier