Creator of cloud show trial or buy
I have active cloud creative subscription, had for some time. After recent software upgrades most of my programs show "Start trial" or "Buy", which is bad for me. No idea how to fix this?
Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial
Tags: Adobe
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I currently have an active subscription to creative cloud for Photoshop. I wiped my PC just recently (Windows 8.1 - custom build), and on redownloading photoshop, she asked a serial number Photoshop launch when I use my log-in. I followed all directions:
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Ask the serial number http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
and
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If Yes
Some general information for a subscription of cloud
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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FULL creative cloud - received TRIAL membership
I bought FULL creative cloud - a membership I have Download Premiere PRO no problems, but when I download After Effects I received the EVALUATION VERSION with only 26 days to go.
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Sign in and check your account indicates the subscription with your adobeid https://www.adobe.com/account.html
Then sign out and back in creative cloud with the same adobe id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
If you updated to Creative Cloud 2015 and some or all of your CC applications show 'trial start or buy now' in the desktop app creative cloud, or if you launch any product of CC 2015 and the pop up displays a test message window, please check this link for the resolution:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
Guinot
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on my desktop creative cloud apps, I've updated creative cloud 2015 on a subscription fee. after update of applications, he showed me a trial period of 30 days. I go ahead and use the apps, on which he wants me to buy? my full membership expires only in 2016? kindly help. I tried the change online on the "host file... / etc ' but it doesn't work? I tried logout and restart the desktop computer and connect again, but the 'buy now' still haunts me?
Installation & creative cloud download
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. " -
My installer of creative clouds (free trial) is won't boot.
Before buying the "Plan of photographer", I tried to download the free trial version.
However, the installer of the creation of clouds (free trial) won't boot.
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Please see Re: App Installer freezes at "Install initialization"
Installer of creative cloud won't initialize installer
Creative cloud Installer fails to boot into OSX Mavericks
Let us know if this helps!
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Ive purchased product adobe student, but when it comes to download Apps, he told me to 'trial start' / 'buy now '. Even if ive paid, why is this?
Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html
then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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Hey Adobe, hoping you can help.
I signed up for cloud creative and installed the app on my Mac, but now I am told that adobe applications are tests. I deleted the file OPM.db as suggested in other forums and I changed the Hosts file, removing all the lines which contains Adobe.. .this who otherwise should I do?
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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Creative cloud shows I have 2 updates - 1. Photoshop cc 2015 & 2. Lightroom cc 2015. When I try to do it asks for my password and then rejects it. I clearly know ' cos I'm connected here with him. The reminder is as much as I with reminds me that it is correct but is not not eligible and therefore do not allow me the updates. Cannot find anywhere to get help from Adobe other than the connection to a forum and ask. Anyone else has this problem and how can I solve it please? Thank you, Tom
Remember that the password asking, it is NOT the creation of clouds or Adobe ID, the user of the computer, you must be and admin to install updates.
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Please use the cleanup tool to uninstall applications. For more information, see using the Adobe Creative Cloud cleaning tool to solve installation problems
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Concerning
Hervé Khare
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On this page: frequently asked questions, Adobe Stock
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