CS6 Dyamiclinkmanager.exe and QuickTime issues
First of all, I'm on a Windows 7 service pack 1 i7 machine - 4930 k 3.4 GHz with 32 GB of RAM. Motherboard is an ASUS P9X79LE. GPU is a Nvidia GTX 770. I just installed QuickTime 7.7.5.
I recently installed Production Premium CS6. I used successfully in Production Premium CS5 on the same machine but with a processor and different motherboard: ASUS P6T and i7 - 960.
In any case, I installed CS6. Tried to open the first, but the program would always hang up when it reaches 'export quicktime host.'
AE would hang up on "the media kernel initialization."
Still would hang up on "load the quicktime importer".
1. to answer the first question, here is what I tried:
(a) according to the directions from an Adobe support page, I allowed connections in my firewall for:
AfterFX.exe
Adobe QT32 Server.exe
dynamiclinkmanager.exe
PProHeadless.exe
This had no effect.
(b) I then moved the file Adobe QT32 Server.exe from the '32' folder in another folder. First then loaded correctly.
2. given that (b) has worked for the first, I tried the same technique with the files of the QT32 Server.exe '32' files in AE and still.
Yet now load properly. BUT after AE loading I get a message saying that QuickTime is not installed on the system. QT turns out to be problematic. Not only if it is not recognized by the EA, but I can't open QT. For some reason, it seems incompatible with my Windows 7 Professional Service Pack 1. I changed the compatibility settings for QT for XP Service Pack 2 and open-source software when I clicked on the icon. However, QT is not always recognized by AE.
Note: I found above in my investigations than when I ended the dynamiclinkmanager.exe * 32 process, each of the programs opens.
So:
Any suggestions on how to get the AE recognize QT?
Ends the process of dynamiclinkmanager.exe a good idea? This will disable dynamic links for first and AE?
I start to pine for my old days of CS5, when everything worked well. Thank you.
I just wanted to give more to let you know that I ended up doing a reinstall of my OS. Now everything works fine.
Tags: Premiere
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BSOD of ntoskrnl.exe and other issues
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The BSOD is sporadic and the question doesn't seem to be the same thing every time, but ntoskrnl.exe has developed a couple of times. What are the possible problems that I might have?Here's what WhoCrashed said on the more recent accidents:Friday, February 8, 2013 4:59:24 AM GMT crashed your computer
crash dump file: C:\Windows\Minidump\020713-8751-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag + 0x33F79)
Bugcheck code: 0xA (0xFFFFF88042F698C0, 0xFFFFF80002AD574F, 0x2, 0 x 1)
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product: ATI Radeon Family
company: Advanced Micro Devices, Inc..
Description: ATI Radeon driver in Kernel Mode
Bug control description: This indicates that Microsoft Windows or a driver in mode accessed kernel memory paged at DISPATCH_LEVEL level or above.
This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third-party driver has been identified as the likely cause of the system error. It is suggested that you search for an update the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
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crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt! KeBugCheckEx + 0x0)
Bugcheck code: 0xA (0xFFFFF88042F698C0, 0xFFFFF80002AD574F, 0x2, 0 x 1)
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Bug control description: This indicates that Microsoft Windows or a driver in mode accessed kernel memory paged at DISPATCH_LEVEL level or above.
This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.Thursday, February 7, 2013 21:41:43 this computer crashed
crash dump file: C:\Windows\Minidump\020713-8564-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt + 0x7EFC0)
Verification of error code: 0 x 50 (0 x 8, 0xFFFFFFFFFFFFFFFF, 0xFFFFFFFFFFFFFFFF, 0x0)
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file path: C:\Windows\system32\ntoskrnl.exe
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This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
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This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
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crash dump file: C:\Windows\Minidump\012913-9110-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl + 0 x 2333)
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file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
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This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
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crash dump file: C:\Windows\Minidump\012813-8314-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt + 0x7EFC0)
Bugcheck code: 0x3B (0xC000001D, 0xFFFFF80002AE3305, 0xFFFFF8800DEEA090, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
Description: NT Kernel System &
Bug control description: This indicates that an exception happened during execution of a routine that passes from non-preferred to the privileged code code.
This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
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crash dump file: C:\Windows\Minidump\012513-9500-01.dmp
This was probably caused by the following module: hal.dll (hal + 0 x 5472)
Bugcheck code: 0x1E (0x0, 0x0, 0x0 0 x 0)
Error: "KMODE_EXCEPTION_NOT_HANDLED"
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
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crash dump file: C:\Windows\Minidump\012413-11622-01.dmp
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Error: SYSTEM_SERVICE_EXCEPTION
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product: Microsoft® Windows® Operating System
company: Microsoft Corporation
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crash dump file: C:\Windows\Minidump\012213-9328-01.dmp
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Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\pci.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
Description: NT Plug-and - Play PCI enumerator
Bug control description: This indicates that Microsoft Windows or a driver in mode accessed kernel memory paged at DISPATCH_LEVEL level or above.
This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
The accident took place in a standard Microsoft module. Your system configuration is perhaps incorrect. Maybe this problem is caused by another driver on your system which cannot be identified at this time.Dan you have 5 different causes there. May be an indication of Malware.
To eliminate this possible cause, please download the free version of Malwarebytes.Update immediately.
Do a full scan of the system
Let us know the results at the end.
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I downloaded just standard CS6 for windows and that you do not have an .exe for the installation file. I have a 7z file and an application file that I used to extract the 7z files. I am now at a fixed support.
Hello
You must download the file [.7z] 1 and 2 [.exe] file. Once downloaded, keep both files in the same folder.
Then run the .exe file and it will extract the CS6 Installer for you. With which you can install your software CS6.
For CS6 direct download link: https://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
You can also check this link: https://helpx.adobe.com/creative-suite/kb/cs6-install-instructions.html
In the case of additional assistance, feel free to contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
I hope it helps.
P.S. If you use the adobe forums, please check useful/correct responses of staff or assistance, if there is.
Concerning
Ludo has
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Qosmio F60 - HDD and BIOS issues
I have a Qosmio F60. 1 months since purchase, and I'm having problems. I organize my questions for a better look.
(1) if there is a new BIOS update, should I put to update mine? Mine is currently on 2.10, and the last is 2.50! And I know the change log, because I can't find it anywhere. : S
(2) if I'm in the MBR, where there are two options (Windows 7, Ubuntu Linux) and I press the ESC key. The screen goes black, and the laptop fan is running at full speed noisy. The same thing happens if I reboot/hibernate Ubuntu. Also, this sometimes happen to the instance that I push the power button to turn on the PC, but this is rare.
(3) my HARD drive creates serious noise. I think that all hard drives have, but I have to check if it is safe, and what could be the cause. The sound is little consecutive cracks when the HARD drive is reading.
(4) the BIOS I found (2.50) is for the model no: PQF65-E, while mine is PQF65-L. I ran the .exe, and he identified my current BIOS without any compatibility issues. Although I don't actually flashed the BIOS, because I want to question 1) answered first.
Thanks in advance
> 1) if there is a new BIOS update, should I update mine? Mine is currently on 2.10, and the last is 2.50! And I know the change log, because I can't find it anywhere. : S
Well, if you have problems, then an update of the BIOS can be useful.
Here you will find an instruction how to do this:
http://forums.computers.Toshiba-Europe.com/forums/Ann.jspa?annID=60(> 2) if I'm in the MBR, where there are two options (Windows 7, Ubuntu Linux) and I press the ESC key. The screen goes black, and the laptop fan is running at full speed noisy. The same thing happens if I reboot/hibernate Ubuntu. Also, this sometimes happen to the instance that I push the power button to turn on the PC, but this is rare.
Sorry mate, but as I know Linux is not supported by Toshiba. So I can't say about concerns generally Linux could react a little bit different as a windows OS and of course the cooling modules could run differently also.
(> 3) my HARD drive creates serious noise. I think that all hard drives have, but I have to check if it is safe, and what could be the cause.
The sound is little consecutive cracks when the HARD drive is reading.In your case I would always back up data on another HARD drive or a disk to be always on the safe side.
I mean the HARD drive can still die and it s better to have backups of backup. -
Hello
When I use the DXDiag.exe to check the DirectX version of my hardware version, the version reported is not correct. I then tried Windows Experience Index and it also reports the wrong version. The hardware manufacturer said that the material is DirectX 11 but DXDiag.exe and WEI report DirectX 10.1. Is this a known issue? How can I fix it?
Thank you
Christi
Found the answer!
When you run the diagnostic DirectX (Dxdiag.exe) tool on a computer that is running Windows 7 or Windows Server 2008 R2, the diagnostic tool incorrectly reports a device DirectX 11 as a DirectX 10.1 device. This incorrect version information is displayed in the DDI field on the view tab. This problem is only a reporting error and this does not affect the functionality of hardware or software DirectX 11 graphics card.
There is a fix for this problem, for more information about the hotfix, see the following article on the Microsoft web site:
975243 DirectX diagnostic tool incorrectly reports DirectX 11 as DirectX 10.1 devices devices on a computer that is running Windows 7 or Windows Server 2008 R2
Windows experience index also has the same problem, and Microsoft is aware of this.
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Windows update fails to initialize wuauclt.exe and window update will not work.
Windows update fails to initialize wuauclt.exe. Update history shows update Cumulative security for Internet Explorer 9 for Windows Vista (KB2699988) has failed. Command window appears every 20 seconds in train to run wuauclt.exe and closes instantly.
I tried to restore to a restore point prior (Windows Vista Home Premium 32 bit Service Pack 2). I also run AVG Anti-virus (no virus not detected) and Microsoft Fix it Microsoft difficulty he says he finds and correction of errors in windows update, but the problem persists.
Any help is appreciated.
Hi Patrick_Sims,
1. you receive an error with the message code?
2. what Fixit did you run?
Method 1:
You can reset Windows Update components and check if it helps:
How to reset the Windows Update components?
For more information, you can also refer to the following article:
Method 2:
You can try to install the stand-alone package to update based on the version of Windows Vista installed and check if it helps:
For Vista 32 bit.
A security update cumulative for Internet Explorer 9 on Windows Vista (KB2699988)
For Vista 64 bit.
A security update cumulative for Internet Explorer 9 Windows Vista x 64 Edition (KB2699988)
For more information, see the article:
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IType.exe and ipoint.exe resource hogging MSE
Hello
I tried to clean my system so that I can have the best time to start. I have disabled all non-essential services programs.
However, there is always a program that accesses the disk continuously after startup: Microsoft Security Essentials.
Running Windows Resource Monitor just after a startup/logon, I can see msmpeng.exe access all kinds of files (exe) * not * running. Dig deep to help Process Monitor from Sysinternals, I caught the culprit: itypes.exe (and ipoint.exe).
These two programs are for customization of Microsoft keyboards and mouse (I have and you are using). The problem is that Intellytype has a per-app configuration that is loaded after logon. And for each program it tries to access it, it first scans MSE. Since I have a lot of programs in my machine (:)) it slows down after starting, loading by app.
Anyone caught a similar situation with MSE (and itype or something else)? I know no work around?
Thank you.
Hello
Non-system processes are created from the software you have installed on your system. As most applications store data in your system registry, it is likely that your registry database suffered from fragmentation and accumulated invalid entries that may affect the performance of your PC.
One sure way to stop these errors/problems is to uninstall the application. Check the status of the issue and let us know.
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"" Explorer exe"and"your office is preparing. "
Hello
I have a serious problem in windows 7 Professional, which is preloaded. I am facing these two issues for a long time. I already asked about this problem. I had some of the solutions that have worked successfully, but it is not completely resolved. I get this question very soon. Now, it's a very serious problem. Whenever I start my windows I suffer from problem of "preparing your desktop". I could not findout how can I sovle this. As long as same as the problem else like "Explorer"exe. " Please, can someone help me? Hereby, I have attached my problem of reliability monitor.
File picture does not show, I gave below error report.
The failing application name: svchost.exe_LanmanServer, version: 6.1.7600.16385, time stamp: 0x4a5bc100
The failed module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Offset: 0xc0000010
ID of the process failed: 0 x 428
Start time of application vulnerabilities: 0x01cf59e0a2bad307
The failing application path: C:\Windows\system32\svchost.exe
Path of the failing module: unknown
Report ID: ee0fdd16-c5d3-11e3-80c3-089e01afa262Hello girl,
Thanks for posting your query in Microsoft Community Forum.
- What is the exact error code or message that you receive, when you say 'Explorer.exe '?
- Exactly when you receive this error message?
- You did it any significant hardware or change software on the computer before this problem?
- When you say, "preparing your desktop", you see no latency during the Windows logon?
According to your description, the question may arise due to file system corruption. Thus, I would you recommend to disconnect all the external devices connected to the computer except the mouse and keyboard, restart your computer and check if your screens hung up on "preparing your desktop". Apart from this, I would suggest trying the following solutions and check if the problem persists.
Method 1:
The opening of explorer.exe, if you get the error "Server execution failed", then I suggest you to try the hotfix in the following link and check the issue.
If this method does not address your problem, try the next method.
Method 2:
Try to run a scan of the file system (CFS) auditor to check any file corruption:
- Go to Start, click all programs and open the Accessories.
- Right-click on command prompt in the list programs, and then select run as administrator. If you are prompted for an administrator password or for confirmation, type your password, click OK, or alternatively click on Yes.
- In the command prompt, type the following command and press ENTER:
sfc/scannow
For more information, refer to this link:
http://support.Microsoft.com/kb/929833/en-us
Additional information:
To check for freezing explorer.exe and latency on the Windows form, see the following link.
8.1 Windows, Windows 8 or Windows 7 hangs or freezes
Antivirus warning: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.
Hope this information is useful. If the problem still persists, please post back for further assistance, we will be happy to help you.
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iTunes and QuickTime no longer works on my computer
original title: BEX error with iTunes
A few weeks ago iTunes and QuickTime programs stopped working on my computer, which is relatively new.
One thing that I don't me remember who could help, is that the problem began to occur during the same time, I backed up my C drive on a hard drive portable. It was the first time save this new computer, but the hard drive is old and has existing data from an old computer.
Windows has detected the problem a few weeks later, with the following information:
Description
Failing the Application path: C:\Program Files (x86)\iTunes\iTunes.exeSignature of the problem
Problem event name: BEX
Application name: iTunes.exe
Application version: 10.1.1.4
Application timestamp: 4d06bba9
Fault Module name: MSVCR80.dll_unloaded
Fault Module Version: 0.0.0.0
Timestamp of Module error: 4a2752ff
Exception offset: 742929e1
Exception code: c0000005
Exception data: 00000008
OS version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information 1: 0a9e
More information 2: 0a9e372d3b4ad19135b953a78882e789
Additional information 3: 0a9e
Additional information 4: 0a9e372d3b4ad19135b953a78882e789Any help would be appreciated! Thank you!
Take a look at Apple's support site and do a search there.
Is - this similar to your problem? If so, there are a few similar posts here that can help.
If it is the same thing, some say it seems to be a problem with too many (bad/old/incorrect) quicktime files or files in windows\system32 or windows\SysWOW64\ apparently. But it also seems to be a common problem with a quick google search.
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When I log on windows, I get a POP up window that reads C:/windows/sysWOW64/cmd.exe and I never had this before... UST's happened the last 2 weeks... Is this a problem?
Hi KostyKrew,
I understand how it could be frustrating when things do not work as expected. Please, I beg you, don't worry I'll try my best to resolve the issue.
Follow these methods and check if that helps:
Method 1:
Step 1:
Check if you have the similar problem in safe mode, otherwise you can try to put your computer to a State of clean boot in normal mode and check if it works:
Start your computer in safe mode
http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode
Step 2:
Follow the article to perform the clean boot on the computer:
How to troubleshoot a problem by performing a clean boot in Windows Vista and Windows 7
http://support.Microsoft.com/kb/929135
Warning: After using the boot is a way to solve your problem step 3 follow-up to reset the computer to start as usual.
Method 2:
I suggest you to download and run the latest Microsoft security on the computer Scanner and check if it helps:
http://www.Microsoft.com/security/scanner/en-us/default.aspx
Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.
Please follow all the steps and if the problem persists, return back and we will be happy to help you.
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I would change a few pdf, I created. I downloaded (acrobatproDC_00000000000000000000000409.exe) and then did the installation. but when I opened one of my docs, the Edit option not there. What have I done wrong
Uninstall what you have downloaded.
If windows, clean it by Download Adobe Reader and Acrobat tool - Adobe Labs
Reinstall the correct version for which you are authorized to use another browser.
Available downloadable Setup files:
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- Acrobat: DC, XI, X | Suite X | 9,8 | 9 pro extended exe,7z extended pro 9 | 9 standard | 8 standard
- Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6.6.1. 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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Error in MAP using PLINK.exe and PSCP.exe
Working on a script in PowerCLI which allows me to audit security and re-concile ESXi from the security settings for all our guests. For the ESXi 'Message of the day' host, I check to see if the file ' / etc/issue "is filled with the warning banner I want and if it is not, copy the correct file. The problem is one of our environments has 20 + ESXi hosts on the same subnet. For some reason, some of the guests become ' pam_sm_authenticate: failed [error code: 40017] "and access denied when I try to run PSCP.exe and PLINK.exe. Firewalls between hosts and my script box is clean and its looks like the connection is made. Anyone have an idea on why some hosts the same generation, config, FW rules and subnet would work for some but not others?
-ESXi Var\log\auth error - "pam_sm_authenticate: failed [error code: 40017]."
-Error PowerCLI\PowerShell;
Connect to % IP % port 22 host
Server version: SSH - 2.0 - OpenSSH_6.6.1
Using the SSH version 2 Protocol
We pretend that version: SSH - 2.0 - PuTTY_Release_0.61
Diffie-Hellman group Exchange
Make the exchange of keys Diffie-Hellman with SHA-256 hash
Footprint of the host key is:
SSH - rsa 2048 RSA KEY % %
Detected-> server encryption AES-256 SDCTR customer
Detected-> MAC Server algorithm HMAC-SHA1 customer
Initialized AES-256 SDCTR Server-> client encryption
HMAC-SHA1 Server detected-> client MAC algorithm
Using the user name "root".
******************************************************************
Message from the WARNING message % day\Banner %
******************************************************************
Access denied
Access denied
Access denied
Access denied
Access denied
Access denied
Access denied
Access denied
Access denied
Access denied
Received disconnect message (Protocol error)
Disconnect message text: too many failures for root authentication
Server disconnect message has
Type 2 (Protocol error):
"Too many failures for root authentication."
* PLINK and PSCP is part of the PuTTY application group. PLINK is to run the CLI and PSCP commands remotely, is to copy the files via SCP.
Yes, all nodes have been running the same version.
It seems that this could be a problem with the same or agents. We noticed while speaking with the support that only systems which were related to the area were affected. It turns out that if separate you them from the field and then stop the Service Active Directory, it will suddenly start working. Support is always trying to figure our why, as the error only we were what I mentioned in the previous announcement.
LucD thanks for the reply.
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Flash CS6: Jerky Animation and Photo appears distorted while dragging
Hi people, I use Flash CS6 (don't have not upgraded to animate again). I use a lot of Adobe design products, but fairly new to Flash, even if I understand the basics of the timeline and such. I have two problems. I'm trying to set up a short animation 1920 x 1080 (30 sec) in which photographs soar since the center of the screen. As they soar, they largest zoom. Picture a flying Gallery. I have about 4 or 5 that do one after the other. I have implemented simple tween animation. In theory, it works fine, but when the image which was a PNG 150ppi of photoshop that I converted to a symbol, moves slowly outward and backstage looks jerky and slightly distorted. You can't even tell what looks like the person in the photo. I noticed when I upped the framerap from 24 to 100 (just for the experience), the image itself looked MUCH better and you can see during the whole movement, but the movement itself, the path has become choppier. In addition, to this framerate, I can't export to Quicktime due to the memory. I did a TON of animation in PowerPoint and Keynote over the years and I look forward to this kind of unpredictable be chopped of their trajectories and pre-sets, but Flash? My second problem is that no matter what I do, when I export as SWF, trial versions that were looking for clear and undistorted image during the movement seemed fine hen evenw (movement jaggedy always there) I enlarge the screen to fill to the top of my desktop screen iMac together... but when exporting quicktime If I enlarge them, the low resolution and pixelated picture looks. What should I set my file upi bigger than 1920Pixel by 1080 pixels? At the end of the day, we put this video on an intranet company for an event. The project manager wishes than the possibility of going 16:9 full screen on the users screen. Tips on how to make these movements and the image itself see without the rough, look distorted? And what kind of Framerate is my MAX if I know that it will eventually be converted by a third party and put it on the web? Thank you
Exporting to video has become much better with a newer version of Flash you use. It would be the only practical way to get smooth cs6, a large and complicated scene animation, to export a sequence of images.
With Animate, when you try it, you can export any animation complexity, at any frame rate and get a perfect cadence.
Which hand, make sure that you have defined your bitmaps in the library to be Lossless and allow smoothing. Also, make sure that the quality of the scene is set for a better default (in the middle). You can place this script in frame 1, and it will improve the motion a lot:
internship. Quality = "best";
With CS6 that above the line will make the standard export movie be even choppier, but as I said, to do a sequence of images to CS6 in order to obtain the expected pace.
Once you have exported perfect MOV you can then use Adobe Media Encoder to try different settings to do a MP4 is a more practical file size.
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Hello
CS6 just downloaded and installed. When I downloaded the product there are two files: Photoshop_13_LS16.7z and Photoshop_13_LS16.exe.
What is the purpose of the Photoshop_13_LS16.7z file? It is used during the execution of Photoshop_13_LS16.exe?
Thank you
Stu
The 7z contains archived files needed for the installation of ps. Once installation is complete you no longer need to keep Photoshop_13_LS16.7z and Photoshop_13_LS16.exe (if it's generally a good idea to keep for future installations installation files).
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I just installed CS6 Master Collection and I do not see the Acrobat application.
I just installed CS6 Master Collection and I do not see the Acrobat application.
I solved the problem and installed Acrobat this morning. The issue proved to be, as I suspected, that Adobe Reader had already been installed on the machine and, for some reason, this prevents the installation of Acrobat.
Thanks for your help on this one.
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