CTS 500 and DMP 4400

Trying to connect these two together. HDMI out dMp is connected to the display of 500 CTS. I could see the projection of the DMP for (only) once. It no longer appears...

According to guides documentation 500 cts, you must activate the DMP box which I see not (under Troubleshooting-> hardware configuration).

Hi thisisshanky,

Lets check this step by step, make sure you have the connection of the screen to the codec and connection to the DPM in the correct HDMI display ports. If they are reversed, the devices will not work correctly. Codec plugs

in the nearest port HDMI Plug and the DMP power plugs on the

most subjects.

Once we know that we are using the appropriate ports, one of the mistakes I've seen on the ground is that the CUCM clock is set to Sunday and schedules excluding Sunday or other configuration issue with the date and time, please check time time CTS CUCM and exclusion settings in the

Page 500 devices of CTS and we do know.

BTW, in 1.6, there are GUI on the phone to turn video DMP and DMP sound.

Gonzalo

Tags: Cisco Support

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