DMP 4400 and 4305 in 5.1

Hi Tomas

I use DMP 105, 20 of which are 4400 and 85 g 4305. In everything we set the resolution in wide screen 1920 x 1080 high. The video sources used have been created in SD and HD. Played on the DMP, the video is not visulizado, leaving a black screen. If the DPM configured in 1366 x 768, the video OK. With web resolution 1920 x 1080 pages work well.
If I change all this resolution dmp cause me more problems that are the web pages It Works with information and configured with this resolucion1920x1080.
The videos are in MPEG2_TS format
I have an urgent response because this client is to buy 100 more DMP 4400

Claudio,

Can you please provide the following so we can watch

possible questions?

Of a DMP that has this problem.  Access the

DMP - DM Web interface and get shots of the following

Screens:

*--> Browser settings

Settings--> display attributes

* Settings--> DMP display Dimensions

* About--> material and Versions of Firmware

Then, download Media Info and use this tool to get the

output of 'text' of having the video file media info

the question.

http://MediaInfo.sourceforge.NET/en

Please post or set the text of the video file output.

If all goes well, after getting this information we can restrict

to the bottom of the issue.

Thank you

T.

Tags: Cisco Support

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