Dead battery NP - BG1

I bought a camera cybershot a fewmonths there and the battery you put in there will is no longer a burden.  I see that it is a model NP - BG1

I would like a replacement battery for my Sony cybershot camera

Jan Lynch

Hi Jan,

Welcome to the community of Sony!

Try the steps on the below technical support article to resolve this issue.

https://us.en.KB.Sony.com/app/answers/detail/A_ID/41099/c/65%2C66/kW/41099

If the problem persists even after trying all the steps, then the camera requires service. You can run the query service from the link below:

https://eService.Sony.com/webrma/Web/index.do

If my post answered your question, please mark it as an "accepted Solution".

Thank you for your message.

Tags: Sony Products

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