Default settings Photosmart 6520

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• Photosmart HP 6520: HP Photosmart 6520 - error message when you try to use the apps

  I can't access is more apps on my Photosmart HP 6520.  I get the error message "error connection server - 1".

  I don't know if this problem just since I recently changed from a Windows PC on a Mac.

  I very rarely use the apps, so I don't know when it started.

  Everything else seems to work very well I would say.

  Can someone please tell me what could be the cause, or if there is something I can try to sort it out?

  I seem to be going round in circles, and I can't work on what is happening.

  Thanks for your help.

  Hey @TraceyMac,

  Welcome to the Forum from HP Support.  I hope you enjoy your experience here.

  I understand that you are unable to use the pads (Print Apps) on your HP Photosmart 6520 e-all-in-one printer.  I want to help you with this.  A recent installation of printer would not affect your performance of platelets but no loss of connection or wireless Web services could be a factor.

  Note that to access the applications and their use from the front panel of your printer requires two ingredients to be successful: 1) Wi - Fi connection and 2). the ePrint feature (webservices are enabled).

  • Touch the wireless icon () on the front panel of your printer - is the printer connected to your wireless network?  (If not, run the wireless configuration wizard, select your network name/SSID and enter your password wireless reconnect).  If you are connected, proceed as explained below.
  • Tap the icon of webservices/ePrint () on the front panel of your printer.
  • If webservices are not enabled, press OK in order to enable them and allow the automatic updates of printers.
  • This will cause your printer to print an information document describing the characters before @hpeprint.com your printer (ePrint address).  This is known as the claim code.  As another way to use printing applications available for your printer, you can sign in to http://www.hpconnected.com to program applications printing to print and review all the content that ideally will reappear on the front of your printer.
  • From there, you can click the devices tab and use the claimcode to add your printer to the site and take advantage of the available applications, it.

  If these basic steps to respond to a resolution, please, try the following:

  When users encounter this type of problem in general, I suggest from scratch with wireless printer, webservices, and apps printing configuration.  You can clear all of these parameters in a swoop by the factory default restore * your printer.

  Here's how:

  * Note that this step resets the setting up your printer wireless, address ePrint and other custom print settings. If you have created a custom address @hpeprint.com it is permanently erased. For more information about custom addresses ePrint, click here.

  • Front panel of the printer, arrow down and select Tools
  • Select restore default

  Then touch the wireless icon, run the Wireless Setup Wizard to restore your network connection, and then tap the Webservices () and reactivate your webservices.

  If you are able to successfully reactivate your webservices, tap on the icon of your printer wireless () and make a note of the IP address of the printer.  Then, follow these steps to configure a manual DNS:

  • Enter the printer's IP address in a web browser (Chrome, Firefox, Safari, Internet Explorer) and press ENTER to go directly to this page.
  • Click the network tab.
  • In the submenu on the left, click Networking.
  • Then click on the network (IP) address.
  • Click Manual DNS server.
  • DNS preferred as 8.8.8.8 manual entry
  • Auxiliary DNS server entry as 8.8.4.4
  • Click on apply to finalize this change.

  No none of the suggestions above restored the functionality you're looking for?  Please let me know the result of your troubleshooting by responding to this post.  If I helped you to solve the problem, feel free to say "You rock!" by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

  Thanks for posting in the Forum from HP Support.  Have a great day!

• Photosmart 6520: Photosmart 6520, plain paper, quick project

  during the last eighteen months, I did most of my black and white and color printing "pre-printed, quick project" under Presets. I also had the possibility of Photo paper, plain paper, Best Paper and plain black and white. I went on vacation and since returning I lost this election. I now have the choice of the project B & W B & W or color (sic!)

  Printing on plain paper, quick project is ideal for most of my impression that frequently included spot color. In order to print anything with color now, I have to use a lot more ink. I'm assuming that something has been updated while I was away, I can turn the clock back? I use Microsoft Office for Mac on an iMac and MacBook Pro. On the MacBook, the printer is Photosmart 6520 series but grayed out and Photosmart 6520 series (5AE5SCE), which is what shows on my iMac. (I got the MacBook Pro with me on vacation) Help please.

  Oops, sorry for the confusion...

  Just keep the color and enable Fas project listed, plain paper should already be default, or you can select in the form, then save the settings as the required preset.

  Kind regards

  Shlomi

• Photosmart HP 6520: lost my photosmart 6520 by manually changing the server address

  Hello
  My printer is connected wireless and prints well by AirPrint and when I send it jobs by email, but after successfully scanning to e-mail several times it suddenly wouldn't connect to the Internet, which gives an error message. Tried to turn it works several times. Leva help on the forum and follow-up of boards to manually change the DNS server to 8.8.8.8 and 8.8.4.4 another server. This resulted in my losing access to my printer via his IP on my browser so I can't undo my actions and my printer always gives the error message when I ask him to scan to e-mail. All other functions work.
  Help, please. Thank you

  Hey @Kybosh,

  Welcome to the Forum from HP Support.

  I understand that you are having connectivity problems with your HP Photosmart e-all-in-one 6520, printer.  I want to help you with this.

  I'm surprised that a manual DNS has interfered with your setup - I think generally it does the opposite and enhances connectivity.  In any case, do not despair!   I have some suggestions that can restore the features of your printer.

  I recommend a fresh start by restoring the default settings of your printer to avoid any persistent configuration problem.  Here's how:

  • Front panel of the printer, press the key
  • Touch tools
  • Touch Restore Factory Defaults
  • * Note that this will reset your settings wireless and webservices.  If you have an address custom ePrint it is deleted permanently.  Click here for more information about setting up a custom address ePrint.

  With your restored default settings, continue on as indicated:

  • Touch the wireless icon ()
  • Run the Wireless Setup Wizard and reconnect to your network (SSID)
  • Enter the wireless password if prompted
  • Once you have created a wireless connectivity, reactivate your webservices/ePrint feature (essential for the use of scan to e-mail)
  • Tap the icon of webservices ()
  • Enable Web services and press OK to enable your printer will automatically update
  • Once completed, it will print a page of information.  If you are looking to complete an ePrint installation, it will be useful later - click here for more information.

  Now, if all goes well you can rebuild your Setup email scan:

  • Tap the scan icon
  • Tap the scan to E-mail
  • Enter your personal email address
  • Retrieve the PIN code of your Inbox
  • Enter the PIN on your requested to complete printer installation

  The above restore the functionality you were missing?

  Please let me know the result of your troubleshooting by responding to this post.  If I helped you to solve the problem, feel free to give me a virtual h.o.t. by clicking on the 'Thumbs Up' icon below.

  Please post in the Forum of HP's Support and have a great day!

• How to scan color PDF with Photosmart 6520

  How to scan color PDF with the Photosmart 6520? They only appear on my Mac in black and white and I don't see any option to specify the color on the device.

  Hello
  The workflow default scanning set up to scan documents in black and white. Be sure to change the settings for scanning to scan color documents:

  1 open the HP utility and select your device.
  2. based on Scan Settings open the "Scan to Computer".
  3. click on the tab scan tasks.
  4. Select the affected shortcut and click on change... (or double-click on the shortcut).
  5. in the section of scanning from an HP device, click the blue triangle or button view details to expand the menu.
  6. in the expanded menu now, open the drop-down next to the Mode
  7. now select the color option, and then click OK to save the changes. The next scanned using this workflow is displayed in color.

  Kind regards
  Shlomi

• Apps on photosmart 6520

  I have the photosmart 6520 and like the printer.  There is a major problem that I have with the disney app and the app promo.  There is no way to disable these applications.  I do not want as they print constantly.  Even when I run out of ink, these applications print, print, and print without interruption.  I feel that I became a poor person that I am constantly running to the store to buy ink.  I even considered going to the store to buy another printer and not a mark of HP because of all of the ink that is wasted by these applications.  What can be done to stop these applications?  My son and I spent hours trying to find ways to disable them.  I am at my wits end and I hope that I find help from the experts.

  Hello

  The best way to stop the applications would be to go the app on the front of the printer, and if it is scheduled you will have an option of settings at the bottom right. Click that and then highlight at the bottom of the list to stop automatic printing, push that, and it should take care of things. I know its not displayed on the first screen of options, then it can be easy to forget.

  The other option is if you have an application on the printer called to manage, you can go and it lists all of the applications on-demand printing, you can then press on and stop there, too.

• Photosmart 6520: Where are right and left arrows to scroll to the bottom of the screen?

  How to scroll the screen to align my cartridges in the Tools section. . The only instructions I see say to use the left and right arrows to do this, but I have no idea where the arrows are, and they do not appear in the instruction book where he shows the parts of the screen. Thank you

  Hello

  I do not know where to find you the appropriate instructions. You can use the printer screen or software on your computer

  To align the printer from the printer display
  1. from the home screen, tap the settings icon and then tap Tools.
  2. on the Tools menu, tap and slide your finger vertically to scroll through the options, and then tap printer align.
  3. follow the instructions on the screen.

  To align the printer from printing software
  ▲ Do one of the following depending on the operating system you are using.

  On Windows:
  a. in your desktop Start menu, click all programs, HP.
  b. click the HP Photosmart 6520 series folder, click HP Photosmart 6520 series.
  c. under impression, double click on maintain your printer.
  d. on the device Services tab, double-click Align the print heads.

  On Mac:
  ▲ the HP utility open, click on align and then click Align again

  Source: page 28 user's Guide.

  Kind regards.

• Want 7645: Changing the default settings on HP 7520

  For reasons that I don't understand, after a long telephone help, user HP Support told me install the HP Photosmart 7520 driver for my printer HP Envy 7645.  It works fine EXCEPT that whenever I want to use to print several pages I have to change the settings so that I can print 2 Facer and on plain paper.  Can you give me instructions step by step to make these my 7645 default settings of the printer?  Thank you very much.   KJH

  Hi @khittelm,
  I hope you enjoy your visit to the HP's Support Forums. I understand that you have question on how to set the properties of the default printer. I'll be happy to help you.

  Press start
  In the type of white box "devices and printers".
  Right-click on the printer
  Select the printer properties
  Change the setting you need.

  Please keep me informed of the progress of things.

  If you need help, let me know and I will gladly make all that I can to help you.

  Please let me know if that solves the problem by marking this post as "accept as a Solution.
  To simply say thank you, click the Thumbs up below!

  Thank you.

• Photosmart 6520: HP Photosmart 6520 hurt margins

  I have a Photosmart 6520, which allows the 2-sided printing.

  However, to use it, I can´t chose printing without margins, causing the printer to increase margins of 1 cm, even though I have more big margins.

  I have no sense!

  The printer does not reduce the size of my impressions as soon as they are within the allowed range.

  Is there a way to overcome this problem (but keeping with 2 automatic duplex printing)?

  Thank you.

  OK, in your original post said you you want to print without margins and automatic duplex printing.  In the eyes of the driver for the advanced parameter settings, the value "preserve the layout' no, OK.  When this box is checked, the printer will shrink printing slightly to ensure that to appear on the page when printing double-sided printing.

  

• HP photosmart 6520: communication error message - distorted impression

  I updated my computer and when I install my printer hp photosmart 6520 goodbut everything then when I go to print I get the following message.

  Unable to communicate with the computer

  The print job is not complete because the printer is unavailable or offline. Check your wireless connection or the cable and make sure the printer is powered on and ready.

  If you have installed this printer by IP address, you may need to update the IP address. Use the element to IP address update at the entrance to start for this printer menu.

  Click Help for additional support information.

  To cancel the print job, click Cancel.

  I am connected via a cable and you have never configured with an IP address. The printer will print on what I want, but it is all distorted and the colors are all off. Please can someone help me solve this problem.

  Thank you

  Hi @Jo_74,

  Welcome to the HP Forums!

  I see that you get an error of communication, with your printer HP Photosmart 6520, Windows 8.1. And I'm happy to help you!

  What happens when you print a test page from the printer control panel? Video: printing a Test Page. See you again distorted impression?

  You see error messages on the display of the printer?

  In the meantime, try the following steps:

  (You can skip step 6 If you want to, because it is not a network connection)

  Step 1: Set the default printer driver

   

• Photosmart 6520: can't get 2 sides Preset to save

  I use this printer connected by USB to an iMac running OS 10.9.5,, but this isn't a new problem.

  I want to print my bank statements using this configuration: double-sided and odd pages only.  I can't get this save as preset. It seems that when I try to save the current settings as a preset, the margins of Destination Size:U.S Two-Sided Letter paper nor the duplex option are registered.  I also tried to use Long Edge binding and which will not save either.  The same problem occurs if I print in a Safari window or if I save the document in PDF format and try to print from an excerpt.

  I have no problem getting the desired result for a single document, but I don't want to change the settings every time I want to print.  Isn't this why we have Presets?

  Is this a bug of driver?

  Hello @TigerMO,

  I would like to help you today with presets for printing problem you encounter when you print to your HP Photosmart 6520 e-all-in-one printer Mac OS X 10.9 operating system. Because your driver is unable to "Save" Presets for future use, I'll run you through a series of software and driver TROUBLESHOOTING steps below to resolve this issue.

  Step 1: Resetting the printing system:

  To begin, I will have you reset the printing system on your Mac. Please click herefor instructions on how to perform the reset. When the site opens, follow the steps under"Reset printing in OS X Lion system" because the steps are the same for Mac OS X 10.9. This Reset deletes each printer on your Mac. However, it does not uninstall printers. Therefore, if use you other printers on the Mac, once the reset is complete simply make sure printers are attached via a USB cable or connected network and (+) add hide them po do add not your HP Photosmart back in right now.

  Once the reset is complete, proceed to the next step.

  Step 2: Uninstall the drivers and software:

  Please click here to find out how to properly uninstall your printer. Once the site opens select the drop down menu 'Mac OS X v10.6, OS X v10.7, OS X v10.8 and OS X v10.9' and follow the steps to complete uninstallation.

  Once the uninstall is complete, please continue on.

  Step 3: Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Step 4: Check the Apple updates:

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click update now
  5. Install your available updates
  6. Computer restart

  Step 5: Reinstall your software and drivers:

  Finally, please click here to download the driver package for your printer. Once the site opens, select the download button at the top left. Once the download is complete, please follow the instructions on the screen to install your printer.

  Once your printer is added in, check the driver to make sure that the driver of the HP Photosmart camera is used and not the driver Apple AirPrint.

  1. click on the menu of Apple , then Preferences System.

  2. click on Print & Scan and then check if the name of your printer appears in the printer list.

  3. click on the name of your printer, click the sign minus (), then remove the printer.

  4. click on the plus sign (), click Add a printer or a Scanner, click the name of your printer.

  5. click on the area of use or with the help of Print and then select the name of your printer on the shortcut menu. Ensure that the Photosmart driver is selected.

  

  6. click Add to add the printer to the list.

  Once the printer is properly added to, please try to save printing Presets again to check if the settings to stick this time.

  Please reply to this message with the result of your troubleshooting. Good luck!

• PhotoSmart 6520: unable to connect to the site w / wireless

  I recently had an unsolvable problem with my Photosmart 6520 involving his inabilaty to print photos.  It has now almost completely off.  I use it with my desktop (using WIN XP) and two other laptops in the House (the one with WIN 7, the other with 8)

  Last week, we noticed that it's no longer access wireless.  The two laptops showed that it among their devices, but he showed in offline mode.  After being unable to reset it online, I deleted the WIN phone 7 to to see if I could find him.  He is unable to do so.  The machine to WIN 8 had no better luck.

  I don't know if the two problems are related, and while I rarely print from the laptop, I'm worried that it may be symptomatic of a breakdown coming in the opposite direction.

  Earlier today, he gave a paper size mismatch message when I tried to run a normal report for the main tray.  I ran diagnostics on this topic and got to resume printing, but I see the smear of ink on the edges of a few leaves.

  The unit is a little less than two years.  Should I waive this subject, or is - this salvagable?

  Hello @PFR443,

  I understand that, as well as a print quality problem, you are also not able to print wirelessly with your all-in-one Photosmart HP 6520. Now, I previously working with you on the following thread: Photosmart 6520 refuses to print photos and had exhausted all efforts to solving the problems with you. In the end, I had to refer you to our queue of Technical Support for the hardware support that your product has met a hardware failure, from which it cannot recover from.

  Part of our troubleshooting was to run a semi Full Reset. We had done that on March 2, 2015. If you remember, this semi Full Reset resets all the settings of your printer. This includes wireless information. Therefore, the wireless feature will need to be reconfigured from scratch on your product. The printer should also be added to each computer that you use with to re-establish the wireless connection.

  If you still want to attempt to reconfigure and reinstall your printer wireless, I can provide you with these steps. But your product is defective. Therefore, things will continue to act on you until you get that fix the printer or replace it with another model.

  Please let me know if you want to continue troubleshooting wireless. I look forward to hear from you!

• Photosmart 6520: Trying to find the Code of 'request' to record the HP printer connected.

  Printer Photosmart 6520 of is (and works perfectly), allows to print emails ok phone mobile, as the e-mail address of the printer (HP eprint one), but not able to record my printer on the HP connected site as unable to find the Code for "request".

  Have followed the instructions from HP to "Print report" and ran every possible piece of information apart from the "request Code".

  Can only guess that previously while modifying the HP eprint address and making it more user-friendly, I already activated and used the claim Code?

  I would like to fix this, so I can add a printer and display the record of the emails sent for printing.

  Appreciate any advice.

  Thank you very much.

  Hello

  The claim code to customize your ePrint address, which means that it's already been claimed and is no longer valid.

  In order to obtain a valid claim code, you will need to disable web services and reactivate, however, that means that you must select a different ePrint for the printer address, the current will not be available.

  To do this, click the Web Services and select settings, then select delete the Web Services.

  Open the Web Services option again and follow the steps to reactivate, an information sheet will include the new claim code.

  Then you can add it to the connected HP and select a new personalized email

  Kind regards

  Shlomi

• HP Photosmart 6520 "printer assistant" will not work

  I installed the software of the printer Photosmart 6520 without error during installation. When I double click the icon of HP Photosmart 6520 series on my desktop to run the 'printer' Wizard nothing happens. Other than the printer works very well. I'm running Windows XP, one a computer HP Pavilion 7360. I've uninstalled and reinstalled the software several times from the CD supplied and downloaded also from the HP site with the same results.  I was wondering if this works with Windows XP?  I have loaded the software on my laptop HP G71-340 under Windows 7 Home Premium and the "printer" Wizard works fine. Any help would be appreciated.

  Hello world

  Root cause:

  A default program to open this file has been correctly defined.

  Download and run the file below. Let me know what you find?

  Update of file association

• Photosmart 6520: my printer (photosmart 6520) does not print in black

  Hello, my printer aged 2 years does not want to print in black for 1 week. I tried everything to solve the problem is : head cleaning cartridges, printer reset , purchasing new ink cartridges ( ink hp orininal ) color settings when printing , diagnostic problem with the software hp ( scandoctor ? ) etc. Despite all my printer does print in color .When the test print all colors except black are there and when I try to print , half the time the pages are either white or did that a computer imprimé.Mon of sentence under Windows 8.1 , but this was never a problem.
  

  The message here is a troubleshooting document links for the Photosmart 6520.  If the steps it do not solve the problem, please contact HP Support, even if the printer is longer under warranty.  The Canada or the United States, call 1-800-HPINVENt, also see the document here to get our contact information.  If the foregoing is not satisfactory results so thanks for posting here.