delete the print queue

Cannot delete a print (QC) have tried printing cancel but document is always at the bottom.  Managed to cancel other documents, even if none print due to the print queue that does not go away!   Have Windows 8 op sys

None of the posted solutions seem to apply or solve the problem. Any suggestions?

Gracias!

Hello jldelvalle,

Download and run the HP print and Scan Doctor using the below url...

http://support.HP.com/us-en/document/c02073861

Kind regards
Jabzi

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Tags: HP Printers

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