DeskJet 1050 J410: HP Deskjet 1050 J410 intermittent printing problem

My printer has an intermittent problem where when something is being printed, a line will have the empty right in the middle of it (you can see part of the printed information line above and below the Virgin part).   About ninety percent of the lines print correctly.   Even if the cartridge still had ink, I replaced them - this has not fixed the problem, so I thought that the printer was bad.

This is where it gets strange:

Some time ago I bought an another Deskjet 1050 J410 (it was on sale and I wanted a backup).  I replaced the active printer with the new printer, thinking the problem would probably solve themselves.   Guess what?  It does the same thing as the old printer.   It doesn't seem to matter what I print (emails, documents,...).

Thinking that it must be something in the processor (motherboard, printer card?), I turned off the system and left on the printer, then copied a page on the printer as a test.    It is also the same problem.  So now that I'm back to thinking, it is a printer problem.   But how the new printer could have the same problem as the old printer?

Any ideas what is causing this and how to fix it?

I ran the diagnostics HP (HP Print and Scan Doctor) and no problems were found.

I also ran the HP (alignment, cleaning cartridges and printer) Toolbox.

Is there a software that is loaded directly on the printer and could that be the cause of the problem?

P.S. before I met this problem about 1 week ago, I had used the printer for more than 2 years and not had this problem.

Jamieson, of the Forum of Support HP team sent me an email with a link that has several steps to correct the problem, I did.   I am very pleased to report that my problem has been corrected.    Jamieson, Bravo.  You have made my day. Keep up the good work.     I'm curious to know what caused this problem to occur.

Tags: HP Printers

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