DeskJet 2540 (61XL) cartridge: cartridge printer Bad. This is an original HP.

When a new cartridge (61XL) is the printer (Deskjet 2540) cartridge low ink light out. When I try to print the printer does not print black. I followed the process of test HP cleaning cartridge. The last thing I was told to do and a test with another new cartridge. I did and the print results are excellent. I check the date on the cartridge and it is 04 16, 2017.

How to exchange the cartridge?

Hi Jim

Your cartridge is still under warranty, so it is best to contact the HP Support for a replacement.

You can find details about how to do this (depending on your country) to www.hp.com/support

Alternatively, you can contact them on the channels of social media like Twitter...

https://Twitter.com/HPSupport

Can you please post back to let us know how you go?

Thanks, Ciara

Tags: HP Printers

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